Business Details
About
HotelEmbassy Suites
Daily Mandatory Charge includes: $2.00 Downtown District Fee
The Embassy Suites Houston Downtown is an urban high-rise, all suite hotel over-looking Discovery Green Park, and is just steps away from the George R. Brown Convention Center, Houston Astros’ Minute Maid Park, Houston Rockets’ Toyota Center, the Houston Pavilions, Park Shops, and close to the 2nd largest theater district in the U.S.
Embassy Suites Houston Downtown is Houston’s first LEED Certified hotel in the downtown district and features:
• Atrium Lobby and Water Features
• Roofscape Pool and Spa
• HSIA / WIFI throughout entire hotel
• 24 Hour Fitness Center by PreCor®
• FREE Cooked to order Breakfast
• FREE Evening Manager’s Reception
• On-site Valet Parking
• Courtesy Shuttle to downtown destinations
• 24 Hour Embassy BusinessLink™ Business Center with Quick Charge Station
• Gift shop with fully stocked pantry items
• Restaurant/Bar on-site with street level entry
• In-Suite Dining
• Digital Concierge
• 6,000 SF of Flexible Meeting & Banquet Space
• Family friendly activities/entertainment on weekends
• Destination Management Concierge Services
Whether traveling on business or pleasure the Embassy Suites Houston Downtown offers a selection of unique Suites: two-room King Suite, two-room Double Queen Suite, with ParkView or CityView and our spacious Corner Suites.
Location
Embassy Suites by Hilton Houston Downtown
1515 Dallas Street, Houston, TX
77010, United States
Hours
Reviews
4.3
1,656 reviews
5 stars
1,004
4 stars
372
3 stars
119
2 stars
65
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many guests praised the friendly and helpful staff, highlighting individual employees who went above and beyond to ensure a pleasant stay.
Room Quality
While some guests appreciated the spacious and clean rooms, others reported issues with cleanliness, maintenance, and comfort, including noise disturbances and uncomfortable beds.
Breakfast and Amenities
The breakfast received high marks for variety and quality, with many guests enjoying the made-to-order options and evening receptions.
Parking Issues
Valet parking was frequently criticized for being expensive and inconvenient, with guests expressing frustration over the lack of alternative parking options.
Location
The hotel’s central location near attractions like the Toyota Center and convention center was a common positive point among reviewers.
- MMMac Mill4 days ago5.0Fabulous place to have stayvacation. The rooms was absolutely amazing. The breakfast was delicious and the staff were awesome. Me and my fiance really enjoyed ourselves during the holidays.💪🏾💪🏾❤️
- MSMi Sha5 days ago4.0Barn doors…are we in 1800s..why every hotel room has to have a barn door let alone bathroom of all places?? Thats the most ridiculous thing ever. There is zero privacy and there is a huge gap between the door and the wall. All sounds and smells travel freely in the room…I mean who does that? The room however was spacious and smelled fresh but in some places it showed its age especially the bathroom looked worn out. Really needs renovations. The breakfast was included and it was good! Omelette is freshly cooked right in front of you. Valet parking is $60 but you can park across the street for much less and still be able to go in and out (I paid $30 for 28 hours). The staircase in the lobby had a decent layer of dust..seems like nobody touched it in a while. Front Desk staff could be a little more welcoming.
- FNferoz nooraniJan 4, 20261.0Not a pleasant experience, extremely uncomfortable beds and pillows. The king bed was way too small, nasty smell in the room and no insulation as we could hear all street noise at floor 7 in our rooms. Staff was ok, nothing special. Valet guys are ok - not helpful at all with luggage. Being a Hilton Honors it wasn’t any different experience. The only good thing was the hearsay restaurant. Great food and service. Gym was nice and clean.
- BHBen HuiJan 3, 20264.01. The fan in the bathroom cannot be turned off. Could not find the switch anywhere 2. Sink in the pantry was clogged and gave a bad smell. When was the last time they check it?!?! 3. Only valet parking, no self parking. 4. It was close to the park.
- ACAmy CarterDec 29, 20255.0Had an awesome experience, everyone was so friendly except the bartender at happy hour, but we didn't let her put a damper on our wonderful stay. There was the sweetest guy named Claude who went above and beyond to ensure our special time with our grandkids was a magical one... explaining all the details about the downtown christmas lights and walking us next door to use the pool amenities! He was just truly awesome and we think he should definitely be recognized for his wonderful customer service!
Frequently Asked Questions About Embassy Suites by Hilton Houston Downtown
What are the check-in and check-out times at Embassy Suites by Hilton Houston Downtown?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is Embassy Suites by Hilton Houston Downtown pet-friendly?
Yes, the hotel welcomes both cats and dogs, making it pet-friendly.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available throughout the hotel including public areas and a public internet terminal.
What dining options are available at Embassy Suites by Hilton Houston Downtown?
The hotel features two restaurants, a bar with street level entry, in-suite dining, and offers free cooked-to-order breakfast and a free evening manager’s reception.
Is there parking available for guests at the hotel?
Yes, parking is available with valet parking services offered on-site.
Are there fitness facilities available to guests?
Yes, the hotel has a free 24-hour fitness center by PreCor® available to all guests.
What accessibility features does Embassy Suites by Hilton Houston Downtown have?
The hotel provides accessible parking, accessible elevators, and is mobility accessible to accommodate guest needs.
Are pets allowed at the hotel?
Yes, the hotel is pet-friendly and welcomes cats and dogs.
What points of interest are near Embassy Suites by Hilton Houston Downtown?
The hotel is near Discovery Green park, George R. Brown Convention Center, Minute Maid Park, Toyota Center, Houston Pavilions, and Park Shops.
Can guests enjoy nightlife and dining nearby the hotel?
Yes, nearby places include Hearsay On The Green, Skyline Bar & Grill, The Grove, and Embassy Suites Happy Hour lounge offering various dining and bar experiences.
How can guests easily travel to popular downtown destinations?
The hotel offers a courtesy shuttle to downtown destinations making it convenient to visit nearby attractions and entertainment venues.