Business Details
About
HotelDoubleTree
Our hotel is located next to MD Anderson Cancer Center, and we offer a complimentary shuttle service to all nearby hospitals. NRG Park, the Houston Zoo, and the Museum District are all within a two-mile radius. Enjoy a signature DoubleTree Cookie when you arrive and ample amenities, including an outdoor pool and 24-hour fitness center.
Daily Mandatory Charge will be added to the room rate and includes: Texas Recovery Fee.
Location
DoubleTree by Hilton Houston Medical Center Hotel & Suites
6800 Main Street, Houston, TX
77030, United States
Hours
Reviews
3.7
2,316 reviews
5 stars
968
4 stars
546
3 stars
293
2 stars
178
1 star
331
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the staff for their friendliness and helpfulness, particularly highlighting individuals like Rowdy and Maria for their exceptional service.
Location
The hotel is conveniently located near MD Anderson, making it a popular choice for medical visitors.
Parking Issues
Numerous reviews mentioned significant problems with parking availability, leading to frustration among guests.
Room Conditions
While some rooms were reported as clean and comfortable, others noted issues such as outdated decor, humidity, and maintenance problems.
Dining Experience
The restaurant received mixed reviews, with some guests enjoying the food while others criticized the service and quality.
- RCRyan Cole6 days ago4.0I stayed here with my school group and we were helped by the amazing Rowdy! He was very energetic and helpful and alwaysss very punctual. My stay was comfortable and smooth
- ABAlyssa Brown6 days ago4.0Our stay was wonderful. The location of the hotel is very close to the medical center area, but far from much else of traveling without a car (to no fault of the hotel, Houston is a large city). For those seeking treatment at any of Houston’s top rated medical facilities, this is the perfect stay. The highlight for us was the transportation. The shuttle service was efficient, and the driver we had each time (Rowdy) made sure we were comfortable and arrived to our destination safely and efficiently each time. We enjoyed our experience, but Rowdy is certainly the reason we’ll return.
- MPMegan Peters6 days ago5.0Rowdy our driver is amazing! Hands down the most friendly, helpful and attentive driver. I enjoy our morning and evening rides they are always smooth a punctual. He’s a great conversationalist and was willing to learn what we were studying to be more inclusive and I love it! Great experience!
- KBKitty BJan 1, 20261.0Kind of ridiculous that breakfast buffet is $20 when I've been to 10+ doubletrees around the US and all had a free continental breakfast except this one? The staff was very kind in the morning, but the night staff seemed unapproachable and annoyed. The rooms are not the best, but not horrible. Prices don't align with what you get. There's an option to use credit for breakfast for gold Hilton members and up, otherwise order something from the menu (talking 3 plain pancakes for $12) or order the $20 buffet that consists of literally the EXACT same food I have eaten at any other doubletree for free..? Odd choice. The kitchen staff were lovely people and I understand they're not at fault, so it just makes me feel bad because I'm sure any other Hilton patron gets frustrated at this too. Poor sweeties. Skip this location, unless it's 100% necessary. There's probably a better one a few blocks away if you need the food in the morning and don't want to pay for something that's always free elsewhere... Oh yeah, and you cannot take any food to go if you pay the $20 for the buffet and eat a plate in the restaurant? Then when I asked for late checkout (noon) they agreed for free, but called my sick husband at 11:40 and woke him up claiming I'd asked to stay until 4pm??? Get it together omfg.
- SSSisi ShangDec 23, 20251.0The smoke alarm above my head is blinking every 10 second and I woke up at 3am, couldn't fall back to sleep. I got up at 5am because I was watching the light blinking on for 2 hours!!! When talking to the front desk, they told me as long as it is not making noise then it is normal and there is nothing wrong with it. Very bad experience.
Frequently Asked Questions About DoubleTree by Hilton Houston Medical Center Hotel & Suites
What time can I check in and check out at DoubleTree by Hilton Houston Medical Center Hotel & Suites?
Check-in time is 3:00 PM, and check-out time is 11:00 AM.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel?
Yes, self-parking and valet parking services are available for guests.
Does the hotel have facilities for guests with mobility needs?
Yes, the hotel offers accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Is breakfast available at the hotel?
Yes, the hotel offers buffet breakfast options.
What wellness and fitness amenities does the hotel provide?
The hotel features a 24-hour fitness center with free weights and treadmills, and has an outdoor pool available for guests.
Are there dining and bar options on the hotel premises?
Yes, the hotel has one restaurant offering table service and an onsite bar.
Is there a shuttle service available to nearby hospitals?
Yes, the hotel offers a complimentary shuttle service to all nearby hospitals, including the M.D. Anderson Houston Main Building.
What nearby attractions can guests visit when staying at the hotel?
Guests can visit the Houston Zoo, NRG Park, and the Museum District, all within a two-mile radius of the hotel.
How can guests find parking or transit options nearby?
Nearby parking options include Wyndham Houston - Medical Center Hotel and Suites parking lots, Premium Parking- P4004 valet service, and SP+ Parking, which can assist guests during their stay.