Business Details
About
HotelDoubleTree
The DoubleTree by Hilton Houston Hobby Airport hotel is situated less than one half mile from William P. Hobby Airport in Houston, Texas. The hotel provides easy access to downtown Houston, George R. Brown Convention Center, Johnson Space Center NASA, Reliant Park, Minute Maid Field, BBVA Compass Bank Stadium and the Port of Houston Ship Channel. Galveston Island, a true Texas beauty, is a comfortable 45 minute drive from the hotel.
The DoubleTree by Hilton Houston Hobby Airport hotel offers 303 Texas sized guestrooms and suites equipped with high-speed internet access, a large work desk with task lighting, Sweet Dreams by Serta bedding, an over-stuffed easy chair and an ottoman. Each room also features the following travelers' essentials: in-room coffee makers, irons and ironing boards, dual-line phones and a top-of-the-line television entertainment system.
Great food and service are hallmarks of the DoubleTree by Hilton Houston Hobby Airport hotel Plaza & Boardwalk Restaurants. The breakfast and lunch buffets are popular with Hilton guests as well as local business people. The Boardwalk restaurant offers a perfect respite from a long day on the road and the Sundance lounge provides the relaxing Texas Hill Country feel that goes well with a nightcap or socializing with friends.
The DoubleTree by Hilton Houston Hobby Airport hotel offers 18000 sq. ft. of flexible meeting and banquet space that can accommodate up to 800 people. Our experienced and knowledgeable Sales and Catering teams are available to make your Texas meetings or social events a success. For a first-class experience in Texas - Take me to the DoubleTree by Hilton Houston Hobby Airport hotel!
Location
DoubleTree by Hilton Hotel Houston Hobby Airport
8181 Airport Boulevard, Houston, TX
77061-4142, United States
Hours
Reviews
4.2
1,774 reviews
5 stars
960
4 stars
474
3 stars
173
2 stars
71
1 star
96
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the staff for their friendliness and helpfulness, with specific mentions of exceptional service from individuals like Diera and Armando.
Room Conditions
Numerous reviews highlighted issues with room cleanliness, outdated decor, and malfunctioning air conditioning, leading to discomfort during stays.
Parking and Fees
Guests expressed frustration over the parking fees and the buggy mobile app used for payment, with some indicating they would seek alternative accommodations due to this issue.
Food and Dining
While some guests enjoyed the breakfast buffet and restaurant service, others found the food overpriced and disappointing, particularly noting that breakfast was not included in the room rate.
Overall Experience
The hotel received mixed reviews, with some guests appreciating the location and convenience to the airport, while others reported significant dissatisfaction due to cleanliness and service issues.
- AEanthony elmore1 day ago1.0I hate leaving one star reviews, but there was one major reason for it. The hotel was clean and pretty nice for an older building. We had a 2 day event here and they were decently prepared. - Only one elevator was working and it was questionable. The only ice machine on our floor was broken the entire time. Their water bill must be pretty hefty, as it was running wide open into the drain the whole weekend. - The beds were almost comparable in comfort to a thin futon mattress. - The door keys were randomly deactivated throughout the weekend. - Here is the big one! All purchases for food and drink had a 24% "service fee" added. Thats correct, 24%!!!!
- IHIrish HowardJan 5, 20261.0My husband, myself & teen daughter checked in & we stayed at the cabana room. The decore looked nice but extremely uncomfortable. The platform beds were extremely low & I had to use the headboard to assist me get up from the bed. The mattress was soft, we both experienced back pain,I hurt my back sleeping in the very low full size bed. What hotel has double full size beds; and the platform beds were extremely low. I spoke to the manager Jesus, & he said they will do an upgrade sometime this year ; but he did not offer any compesation for solution toward the bill. My back is still not right since staying at this hotel. Bathrooms are tiny, lighting is dull & its just old. The side where the cabana rooms are felt abandoned. Let me say, It is not cheap to stay at the double tree. The online said free parking, I was shocked when were told to use QR code to pay for the parking & we had to pay for breakfast. I saw online it says the parking is free; but the front desk says they started charging for parking in September. Horrible, I wish I could give no stars! The maintenence man rene; was very nice. Ms. Loretta & Jackelyn at breakfast had great hospitality. The manager Jesus, heard our complaints, but did nothing to compensate our bill. Our rate changed the next day; at check out & was higher than when we checked in. Also we had to pay for breakfast; our room didn't come with a breakfast voucher. This is a money pit; we paid for every single thing here. Paying all this money for full size beds. Then I saw in my bill a landing tax charge 34.00; when we drove to Houston; we didn't fly. Terrible, to pay for a hotel that is so old, outdated & lighting very dull in the rooms. I stayed here jan 3rd, my back is still in pain right now & it's jan 5th. What hotel still has full size beds that are low to the ground. The price we paid is unreasonable for full size beds that are overly soft. The beds aren't even firm. I will not b recommend anyone to stay here.
- SMSheryl McGowenJan 2, 20265.0We attended a New Years Eve Party in the ballroom. Our room was very clean, the halls and overall hotel was clean and up to date. The front desk staff were very nice and accommodating. The cookies were warm and delicious 😋 We will stay at this location again.
- CPCandice Zimring - Travel PlannerDec 27, 20252.0Pros first: The hotel does offer a convenient airport shuttle to Hobby Airport that runs frequently, which makes overnight airport stays easier. There is also a pool with nice lounge chairs, though it is unheated. Unfortunately, that’s where the positives end. The room felt musty and muggy, with a noticeable dampness in both the room and carpet. The air conditioning barely worked, and the toilet ran all night, making it difficult to get any rest. While the hotel’s location is convenient for Hobby Airport, the surrounding area is rundown with nothing to do within miles. If you need to stay near the airport for one night, I would recommend choosing another hotel if possible, although options in this area are limited.
- RSRichard StallingsDec 17, 20252.0I’ve been staying at this hotel for decades and I really like it, but because of the parking app, I’m probably going to find somewhere else to stay in the future. I don’t have a problem paying for parking, but doing it with a buggy cellphone interface is something that I won’t deal with. Sorry not sorry
Frequently Asked Questions About DoubleTree by Hilton Hotel Houston Hobby Airport
What are the check-in and check-out times at DoubleTree by Hilton Hotel Houston Hobby Airport?
Check-in time is 3:00 PM and check-out is at 12:00 PM.
Is parking available at the hotel, and is there a fee?
Yes, free self-parking is available at the hotel.
Does the hotel offer airport shuttle services?
Yes, the hotel provides a free airport shuttle service to William P. Hobby Airport.
Are pets allowed at DoubleTree by Hilton Hotel Houston Hobby Airport?
No, pets are not allowed at the property.
What dining options are available at the hotel?
The hotel has four restaurants including The Boardwalk restaurant and the Sundance Lounge bar offering meals and drinks.
Is Wi-Fi available throughout the hotel?
Yes, Wi-Fi is available in public areas and there is a public internet terminal.
What accessibility features does the hotel offer?
The hotel offers accessible parking and elevators to accommodate guests with mobility needs.
Can you tell me about nearby dining and entertainment options close to the hotel?
Guests can enjoy nearby venues like Sundance Lounge, The Boardwalk restaurant, Central Texas Barbecue, Jack in the Box, and The Cockpit Bar & Grill for dining and socializing.
Are there any nearby medical or wellness facilities around the hotel?
Nearby medical centers include Village Medical, Le Beauty Concierge Body Contour, South Houston Chiropractic, and specialist offices like Theodore Lawler, Jr., MD.
What nearby transportation or services could help guests during their stay?
Guests can access local truck rentals and storage services nearby such as U-Haul Neighborhood Dealer, Texas Self-Storage, and US Storage Centers.