DoubleTree by Hilton Hotel Houston Hobby Airport

Reviews

• SR

  Steve Reilly

  1 day ago
  3.0
  Not bad but payment of breakfast a bit confusing, if continental option bought , bill shows as full buffet
• TP

  Tiaga Phillips

  3 days ago
  2.0
  They were under construction so the elevators were unavailable and they advertise about having a buffet breakfast without telling you that there's an associated cost until you're almost done eating. I would definitely choose another location. They are least had fresh cookies.
• MB

  Miya Ball

  5 days ago
  5.0
  Staff is wonderful as always!
• KO

  kodiak oak

  Feb 17, 2026
  1.0
  I rarely leave negative reviews, but this stay fell significantly below what I expect from the Hilton brand. The primary issue was the room condition. The AC struggled to function properly, leaving the space humid and uncomfortable — especially concerning in Houston’s climate. The carpet had a persistent musty odor, and the overall environment felt damp and poorly maintained. For a property carrying the DoubleTree name, this was surprising. Additionally, parking fees were charged at a premium rate despite the overall condition of the property not reflecting premium standards. Check-in was also unnecessarily difficult. A standard Priceline reservation could not be processed smoothly, and Priceline had to intervene to correct the issue while I waited at the front desk. This created an avoidable delay and set the tone for the stay. Due to the room conditions, I made the decision to check out early. I worked through Priceline to request a reasonable adjustment for the unused portion of the stay. Unfortunately, the property declined to offer any flexibility or partial refund despite the documented concerns. The lack of resolution was more disappointing than the room itself. I’m sharing this review not out of frustration, but in hopes that corporate leadership evaluates whether this property is meeting Hilton’s brand standards and guest experience expectations. At the current price point, the experience did not align with what guests reasonably anticipate from DoubleTree. I hope management takes this feedback seriously
• JT

  Jaki Thomas

  Jan 17, 2026
  4.0
  My flight was delayed. The family members staying with me were coming from a different location with their infant. I called to ask if they would be able to access the room without me, and I was told it would be fine, but when my son arrived, they were told no. The person I spoke to remembered my call, and she told them that she told me no. Eventually, after hours, someone checked the reservation and saw the would be there adults and an infant; she allowed them to go in the room. She recognized our needs before I arrived, adjusted the room, she was waiting for me with a smile when I finally got there. If not for her, this would be a much different review.

Frequently Asked Questions About DoubleTree by Hilton Hotel Houston Hobby Airport