Business Details
About
HotelWedding VenueConference Center
For business or pleasure, the Candlewood Suites Spring / I45 North offers the utmost in comfort and convenience for your extended stay travel. Situated just of Exit 64 off I45, we offer easy access to multiple corporate offices in the North Houston area. Our leisure guests will enjoy easy access to Wet N' Wild Splash Town and many public parks while all our guests will appreciate our all-suite hotel that is convenient to a number of businesses and attractions. We are located near Grainger, Dresser Rand, Universal Steel Americas, Pentagon freight services and a plethora of industrial and corporate companies, making this the ideal hotel for a corporate traveler. Stay productive during your trip with free high-speed internet access and a spacious work area. Visit the Woodlands Mall which is just minutes away and shop stores like Dillard's or catch a movie at the Multiplex on a rainy day. Don't forget to check out downtown Houston while you're in town which is just a short drive from the hotel. Experience the comforts of home at Candlewood Suites. We offer the best in amenities, including free guest laundry facilities and our 24-hour Candlewood Gym. After a long day, our suites with more space and full kitchenettes offer the home-like experience you need to get comfortable. Our friendly staff looks forward to serving you on your next visit to this welcoming hotel in Houston, TX near Spring.
Location
Candlewood Suites Houston North I45 Spring by IHG
16027 North Freeway, Houston, TX
77090, United States
Hours
Reviews
4.0
243 reviews
5 stars
143
4 stars
34
3 stars
16
2 stars
13
1 star
37
- RLRyan LesterOct 3, 20255.0Night shift worker George gave excellent customer service and was so friendly!
- MAMaged AndrawisSep 18, 20251.0I stayed at Candlewood Suites Houston North for more than 21 days, and unfortunately, the experience was far below IHG’s standards. Housekeeping was only offered once a week. What kind of guest experience is that? For a property charging $85 per night, it is unreasonable to expect guests to wait a full week for cleaning. This feels like cost-cutting at the expense of basic comfort and hygiene. Guests should not be treated this way, regardless of the rate they are paying. On top of that, the front desk staff were consistently unhelpful. Every time I asked for assistance, I was told to “talk to the manager in the morning” instead of receiving immediate support. Phone calls went unanswered, and staff often had no knowledge about basic hotel information. This shows a complete lack of accountability and professionalism. The attitude at this property is dismissive — as if because the nightly rate is around $85, guests should accept substandard service. That is unacceptable. For just a few dollars more at nearby hotels, I received far superior hospitality, cleaning, and respect. An apology after the fact means nothing. It is too late, and it does not correct the frustration and disappointment I experienced throughout a 3-week stay. IHG should not allow a property under its brand to operate this way. I urge corporate leadership to review this location’s management, training, and operations. The current standards are far below what IHG promises its guests.
- DBDavid BartholomewSep 1, 20255.0The night shift worker, I believe her name was Ruby, was extremely helpful. Imt card was experiencing technical difficulties and even though it took about 45 minutes to correct / resolve the issue with my credit card company; she was the sweetest and showed not even one but of frustration, I will definitely be back to candlewood
- DCDeborah CarawayJul 26, 20255.0Was in a great location, absolutely loved the suites, The bed wasn't as comfortable as I'd hoped, but husband said it was good, The have a nice outdoor pool and hot-tub ,only drawback was there was no breakfast.
- EBElizabeth BauerJul 23, 20251.0Called twice to ensure my husband would be able to check in late and without me, was assured that a note would be left on the reservation and it wouldn’t be an issue. I made the mistake of not thinking I needed to record who I talked to. No note was left and the night auditor Ruby was extremely unhelpful and continued to cite policy in spite of the two people I spoke to earlier in the day. Corporate tried to intervene on our behalf but was also in the end unhelpful. Glad IHG is happy to leave someone stranded in an unfamiliar city in the middle of the night.
Frequently Asked Questions About Candlewood Suites Houston North I45 Spring by IHG
What is the check-in and check-out time at Candlewood Suites Houston North I45 Spring?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel provide free parking and is it accessible?
Yes, free parking is available and there are accessible parking options.
Are pets allowed at the hotel?
Yes, the hotel welcomes pets including dogs, but cats are not allowed.
Is there fitness equipment available for guests at the hotel?
Yes, the hotel offers a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Does the hotel offer housekeeping and enhanced cleaning procedures?
Yes, housekeeping is available and the hotel uses commercial-grade disinfectants with enhanced cleaning in guest rooms and common areas.
Is there a business center and meeting rooms at the hotel?
Yes, the hotel includes a business center and has 1 meeting room available for guests.
Is the hotel family and kid friendly?
Yes, the hotel is kid friendly and kids stay free up to age 19.
Are there nearby dining options close to Candlewood Suites Houston North I45 Spring?
Yes, nearby dining options include Denny's restaurant and Cinnabon bakery and coffee shop, both within easy reach of the hotel.
What automotive services are available near the hotel?
Nearby automotive services include EF Autos Houston, Maroney Auto Sales, Coast to Coast Motors, and Southern Tire Mart at Pilot for various auto repairs, sales, and tire services.
Can guests easily access shopping and entertainment near the hotel?
Yes, the hotel is close to Woodlands Mall for shopping and near Wet N' Wild Splash Town and public parks for leisure activities.