Business Details
About
Hotel
At the Best Western Plus North Houston Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus North Houston Inn & Suites will stand out among other hotels in Houston,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus North Houston Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus North Houston Inn & Suites
14753 North Freeway, Houston, TX
77090, United States
Hours
Reviews
4.1
501 reviews
5 stars
270
4 stars
119
3 stars
42
2 stars
18
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff was mixed; while some praised their friendliness and helpfulness, others reported rude and unprofessional behavior.
Cleanliness
Many guests noted issues with cleanliness, including dirty rooms, mold, and pests, while a few mentioned clean and well-maintained facilities.
Breakfast Quality
Breakfast received mixed reviews; some enjoyed the variety and quality, while others criticized it for being stale or poorly prepared.
Room Conditions
Several guests reported problems with room conditions, including uncomfortable beds, humidity issues, and maintenance problems.
Booking Issues
Numerous complaints about booking errors and poor handling of reservations, leading to significant frustration among guests.
- MTMathis TorloneNov 15, 20255.0Excellent. Great and helpful staff. Great location near Houston George Bush Airport.
- BZBrenda ZaleskiNov 12, 20255.0Top notch service above and beyond. Thank You
- SPSubhadipto PoddarOct 5, 20255.0Their service was excellent. Got free room upgrade. Breakfast was real amazing with variety of choices both hot and cold. Beverages selection was amazing with fully workimg expresso machine.
- AWAshley WelshAug 2, 20252.0Out of the 4 hotels we stayed in during our trip to TX, this was by far the worst. It was also the cheapest, although not by much, so I am considering that in this review. Upon check in, it did smell and appear clean. Breakfast was good and included the regulars as well as an omelette station. My girls loves the waffles. The biggest problem was the room and beds. We could very much feel each spring. When we walked in the humidity hit us like a brick wall. They were clearly struggling with air conditioners (I believe my planned room was switched and what I gathered was that it was due to an AC issue.) The 2nd night we noticed it was better. Housekeeping has been in and cranked the AC down to 63 from 70, so I'm sure that helped with the humidity. I also noticed a bit of mold of the ceiling of the bathroom. It wasn't bad enough for us to check out. But I would not return to this hotel.
- KHKate HuynhJul 31, 20251.0WORST BOOKING EVER from ALL my countries that I've been to. We originally booked for April 4th but rescheduled to April 10th through Booking. Somehow, they charged us twice. I tried explaining this to the front desk on 10th Apr, but the staff didn’t even bother to listen—they just charged us again like it was no big deal. I’ve called Customer Service 10 times to get them to actually look into this double charge. On top of that, I’ve called the hotel multiple times myself, and every time the staff just acts like I’m making it up—saying they don’t know what I’m talking about and that it “could never happen.” Except my bank statement proves otherwise, with two charges staring right back at me. Today was the last straw. They said they already refunded the money but refused to show any proof and flat-out refused to take any more calls. Their attitude was basically, “We did our job, deal with it.” This is beyond frustrating.
Frequently Asked Questions About Best Western Plus North Houston Inn & Suites
Does Best Western Plus North Houston Inn & Suites offer complimentary breakfast?
Yes, the hotel provides free breakfast to all guests.
Is there a fitness center available at Best Western Plus North Houston Inn & Suites?
Yes, guests have access to an in-house fitness center to maintain their workout routine while staying.
What amenities are included in guest rooms for business travelers?
Guest rooms come equipped with a spacious work desk, free internet access, and a mini fridge for convenience during extended stays.
Is free Wi-Fi available throughout the hotel?
Yes, Best Western Plus North Houston Inn & Suites offers free Wi-Fi for guests.
Is this a smoke-free property?
Yes, the hotel is a smoke-free property to ensure a clean and healthy environment for all guests.
What are the hotel’s operating hours?
The hotel operates 24 hours a day, 7 days a week, providing round-the-clock service.
Where is Best Western Plus North Houston Inn & Suites located?
The hotel is located at 14753 North Freeway, Houston, TX 77090, USA.
Are there any gyms near Best Western Plus North Houston Inn & Suites?
Yes, Nifty After Fifty and Haus of Innergy are nearby gyms where guests can explore additional fitness options.
What dining options are available close to the hotel?
Nearby dining options include Cracker Barrel Old Country Store for southern American cuisine, Whataburger and Jack in the Box for fast food, and Layne’s Chicken Fingers - AirTex for quick meals.
Are there convenient amenities such as pharmacies or convenience stores near the hotel?
Yes, Total Care pharmacy and 7-Eleven convenience store are close by, providing easy access to health products and everyday essentials.