Best Western Plus Downtown Inn & Suites

4.5
844 reviews

About

Hotel
At the Best Western Plus Downtown Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Downtown Inn & Suites will stand out among other hotels in Houston,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Downtown Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Downtown Inn & Suites
915 W Dallas St, Houston, TX
77019, United States

Hours

Reviews

4.5
844 reviews
5 stars
584
4 stars
181
3 stars
43
2 stars
20
1 star
16

What are people saying?

AI-generated from recent customer reviews

Parking Fees

Many customers expressed dissatisfaction with the unexpected parking fees, which were not disclosed upfront.

Cleanliness

While some guests praised the cleanliness of the hotel, others reported issues such as bed bugs and unclean pool areas.

Staff Service

The staff received numerous positive remarks for their friendliness and helpfulness, enhancing the overall guest experience.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality.

Location

The hotel is conveniently located near downtown, but some guests noted the surrounding area could be improved.
  • PM
    Paul Maguire
    Nov 18, 2025
    5.0
    Excellent motel right near the city, easy walk to theatres & downtown. 10 min walk to Midtown area for restaurants. Good rooms & very clean.
  • JS
    Jono Smith
    Oct 22, 2025
    3.0
    Used to recommend this hotel to everyone with the biggest perk being they offered free parking - literally was telling my bartender about it today when they asked where I'm staying. Unfortunately I checked in to find out parking is now $20 a day and they don't tell you it's a cost upfront, they just add it on after asking if you drove here. Not much reason now to stay here over other close to downtown properties like Marriott.
  • DD
    Daniel
    Oct 19, 2025
    3.0
    Excessive use of single use plastic. Breakfast served on disposable plastic plates with plastic cups. Very wasteful and feels cheap
  • HH
    Hmmm
    Oct 14, 2025
    4.0
    Room was very clean. Check-in was smooth. They had many extra parking spots, so I don't understand charging for it. Breakfast was not great. They ran out of some food early and wouldn't refill. The eggs and hashbrowns were actually cold one of the days.
  • SR
    Sharon Rose
    Oct 6, 2025
    5.0
    I will most certainly recommend and stay at this property again, Best Western Plus, Dallas Street in Houston,Texas. The location was perfect for every activity I partook in. I wasn't far from any place of interest. I appreciated that the hotel has security, parking is reasonably priced, the pool area is attractive with a welcoming design and the jacuzzi is hot. The rooms are very spacious and clean. I highly recommend.

Frequently Asked Questions About Best Western Plus Downtown Inn & Suites

What amenities does Best Western Plus Downtown Inn & Suites offer to business travelers?

The hotel provides spacious work desks and free internet access in all guest rooms to support business travelers.

Is there free Wi-Fi available at Best Western Plus Downtown Inn & Suites?

Yes, free Wi-Fi is available for all guests.