Certified by Best Western Galleria Inn & Suites • Mar 01, 2026
HotelBest Western
Located in Houston,TX, the Best Western Galleria Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Galleria Inn & Suites • Mar 01, 2026
Certified by Best Western Galleria Inn & Suites • Mar 01, 2026
Reviews
4.0
823 reviews
5 stars
419
4 stars
196
3 stars
71
2 stars
42
1 star
95
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including dirty rooms, uncleaned bathrooms, and the presence of cockroaches.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported poor customer service and lack of communication.
Facilities Maintenance
Frequent complaints about broken elevators, non-functioning ice machines, and inadequate room maintenance were noted.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking in quality.
Location and Value
The hotel was generally considered to have a good location and reasonable pricing, though some guests felt the quality did not match the cost.
JM
Jen Masterly
Feb 16, 2026
5.0
Great Hotel for the money
UK
Usman Khalid
Feb 10, 2026
2.0
Nothing worth the money
KG
Kyli Goley
Feb 5, 2026
3.0
The staff here are wonderful. Very kind, and good natured. The second floor balcony situation was neat. The floors were kind of gross and I saw a roach in the bathroom.
TA
Tatiana Arcos
Dec 16, 2025
4.0
Everything was good but the elevator was not working
CO
Chinedum Okafor
Dec 8, 2025
1.0
Horrible experience. Hallway and room had a horrible smell. Elevators not working, I had to use the stairs to transport my luggage. Bedsheets not cleaned. Had some unknown wears left behind in the clothes drawers (PIC INSERT). Floor had some stains, uncleaned. I had to check out ASAP in the morning. I Don't wish this for my enemies. Waste of my resource/points in making this booking. Luckily it was for a night as i had made a last minute booking without researching and reading the previous reviews here. HORRIBLE!
Frequently Asked Questions About Best Western Galleria Inn & Suites
What are the check-in hours for Best Western Galleria Inn & Suites?
Best Western Galleria Inn & Suites operates 24 hours a day, 7 days a week, ensuring flexible check-in and check-out times for guests.
Is free Wi-Fi available at Best Western Galleria Inn & Suites?
Yes, free Wi-Fi is available for all guests throughout their stay.
Where is Best Western Galleria Inn & Suites located?
The hotel is located at 6229 Richmond Ave, Houston, TX 77057, USA.
What brand is Best Western Galleria Inn & Suites associated with?
The hotel is part of the Best Western brand.
What amenities can guests expect at Best Western Galleria Inn & Suites?
Guests can enjoy a peaceful stay with free internet access either in their rooms or at the business center, combined with superior customer service and cleanliness.
Does Best Western Galleria Inn & Suites have any special promotions?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
What is the best way to stay connected during my stay at Best Western Galleria Inn & Suites?
You can use the free Wi-Fi available in the rooms or at the business center to check emails and surf the web.
Are there other hotels near Best Western Galleria Inn & Suites?
Yes, there are multiple hotels nearby also named Best Western Galleria Inn & Suites, indicating a cluster of accommodations in the vicinity.
How can nearby automotive services like Hollimon Transportation benefit guests at Best Western Galleria Inn & Suites?
Guests with vehicle needs can access nearby automotive dealerships and parts at Hollimon Transportation, conveniently located close to the hotel for any automotive assistance.
Is there an automotive repair service close to Best Western Galleria Inn & Suites?
Yes, Juan Auto Mechanic is nearby and offers automotive repair services that guests might find useful during their stay.
Brand Certified Facts from Best Western Galleria Inn & Suites
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Certified March 01, 2026Yext Knowledge Graph
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