Business Details
About
HotelBest Western
Located in Houston,TX, the Best Western Galleria Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Galleria Inn & Suites
6229 RICHMOND AVE, Houston, TX
77057, United States
Hours
Reviews
4.0
817 reviews
5 stars
415
4 stars
196
3 stars
70
2 stars
41
1 star
95
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including dirty rooms, cockroaches, and unclean linens.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported poor customer service and lack of communication.
Facilities Maintenance
Frequent complaints about broken elevators, malfunctioning ice machines, and inadequate room maintenance were noted.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it decent while others described it as minimal and unsatisfactory.
Location Concerns
The hotel's location was mentioned positively for convenience, but some guests felt unsafe due to the surrounding area.
- TATatiana ArcosDec 16, 20254.0Everything was good but the elevator was not working
- COChinedum OkaforDec 8, 20251.0Horrible experience. Hallway and room had a horrible smell. Elevators not working, I had to use the stairs to transport my luggage. Bedsheets not cleaned. Had some unknown wears left behind in the clothes drawers (PIC INSERT). Floor had some stains, uncleaned. I had to check out ASAP in the morning. I Don't wish this for my enemies. Waste of my resource/points in making this booking. Luckily it was for a night as i had made a last minute booking without researching and reading the previous reviews here. HORRIBLE!
- RSRachieee SkipperooDec 3, 20254.0Jazz, DeDe, and Leon
- KMKaren McClureNov 16, 20255.0Great, reasonably priced place to stay in Houston. Employees are very nice and welcoming. Rooms are clean and comfortable. I stay here a lot.
- ACartesanías cortes y diseños cubanbrasilNov 11, 20255.0Treasure es una de las mejores atendentes que me an atendido en todos los hoteles que e ido
Frequently Asked Questions About Best Western Galleria Inn & Suites
What are the check-in hours for Best Western Galleria Inn & Suites?
Best Western Galleria Inn & Suites operates 24 hours a day, 7 days a week, ensuring flexible check-in and check-out times for guests.
Is free Wi-Fi available at Best Western Galleria Inn & Suites?
Yes, free Wi-Fi is available for all guests throughout their stay.
Where is Best Western Galleria Inn & Suites located?
The hotel is located at 6229 Richmond Ave, Houston, TX 77057, USA.
What brand is Best Western Galleria Inn & Suites associated with?
The hotel is part of the Best Western brand.
What amenities can guests expect at Best Western Galleria Inn & Suites?
Guests can enjoy a peaceful stay with free internet access either in their rooms or at the business center, combined with superior customer service and cleanliness.
Does Best Western Galleria Inn & Suites have any special promotions?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
What is the best way to stay connected during my stay at Best Western Galleria Inn & Suites?
You can use the free Wi-Fi available in the rooms or at the business center to check emails and surf the web.
Are there other hotels near Best Western Galleria Inn & Suites?
Yes, there are multiple hotels nearby also named Best Western Galleria Inn & Suites, indicating a cluster of accommodations in the vicinity.
How can nearby automotive services like Hollimon Transportation benefit guests at Best Western Galleria Inn & Suites?
Guests with vehicle needs can access nearby automotive dealerships and parts at Hollimon Transportation, conveniently located close to the hotel for any automotive assistance.
Is there an automotive repair service close to Best Western Galleria Inn & Suites?
Yes, Juan Auto Mechanic is nearby and offers automotive repair services that guests might find useful during their stay.