Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Stay Smart at Our Contemporary Henderson, Texas Hotel
You're invited to stay at the Holiday Inn Express® Hotel & Suites Henderson - Traffic Star. Centrally located in East Texas & within a short drive of Carthage, Jacksonville & Kilgore.If you're looking for hotels in Henderson, TX convenient to local businesses, look no further. We're just minutes from companies like Blankenship Marine, Capco Fabricators, International Paper, Mansfield Plumbing Products, Panel Truss Texas, Rusk County Youth Expo Center and Wilkerson Trailer Sales. We encourage guests take advantage of our 24-hour Business Center and our spacious meeting room for any of their business needs.There's plenty to do if you're taking a leisurely vacation in Henderson, Texas. Our hotel is surrounded by great attractions, including The Depot Museum, Howard Dickinson House, Jordan's Plant Farm, Lake Forest Park, Oak Hill Raceway, and PRCA Dodge Series Rodeo. Our hotel's location in Henderson, TX allows you to enjoy the eclectic shopping options of the nearby historic downtown area.Whether business or leisure brings you to Henderson, our hotel's quality amenities are sure to satisfy your needs. You can enjoy a variety of features, including free high-speed Internet access, free local phone calls, an outdoor pool and whirlpool and our Express Start Breakfast Bar. We look forward to your visit to our Henderson,Texas hotel, where guests come first.
Location
Holiday Inn Express & Suites Henderson-Traffic Star by IHG
300 N Kilgore Drive, Henderson, TX
75652, United States
Hours
Reviews
4.2
319 reviews
5 stars
179
4 stars
84
3 stars
23
2 stars
11
1 star
22
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and the overall hotel atmosphere, although some reported issues with specific rooms.
Staff Performance
The staff received numerous compliments for being friendly, helpful, and accommodating, though there were some negative experiences reported regarding customer service.
Breakfast Quality
Guests frequently enjoyed the breakfast offerings, describing them as delicious and well-stocked.
Room Issues
Several reviews mentioned problems with room conditions, including low water pressure, noise, and maintenance issues.
Customer Service Concerns
There were significant complaints about billing issues and customer service, particularly regarding management's response to problems.
- DDDaniel DockweilerDec 19, 20253.0Rooms are descent, not much water pressure in shower,front desk was ok
- KKkelly ketchumDec 18, 20255.0Amazing location great stay.
- ADAmy DickDec 5, 20255.0Finally, a hotel that actually understands the assignment. The bed was so comfortable I considered canceling my plans just to stay wrapped up like a human burrito. Pillows? Perfect. Mattress? Heavenly. I’ve slept worse at places that cost twice as much. Room was clean, staff was friendly, and nothing felt like a budget surprise waiting to happen. For once, I woke up rested instead of fighting for my life. Would absolutely stay again.
- CWCandie WestNov 11, 20255.0Nice staff. Clean atmosphere. Good value.
- MMMichael McGillSep 4, 20254.0Window was cracked and low water pressure in shower.
Frequently Asked Questions About Holiday Inn Express & Suites Henderson-Traffic Star by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Henderson-Traffic Star?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, free breakfast is available with a buffet option.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator available.
Are pets allowed at the hotel?
No, cats, dogs, and other pets are not allowed.
What fitness and recreational facilities does the hotel provide?
The hotel has a free fitness center with elliptical machines and treadmills as well as an outdoor pool and hot tub.
Is housekeeping service available during the stay?
Yes, daily housekeeping is provided, and guest rooms have enhanced cleaning protocols.
Does the hotel support contactless check-in or digital room keys?
Yes, contactless check-in and digital guest room keys are available.
What nearby restaurants can I visit from the hotel?
Nearby dining options include Orta’s Restaurant and La Flor da Galeana, both offering Mexican cuisine.
Where can I get a car wash or auto services near the hotel?
For car wash and auto detailing, Soapy King is nearby. Also, Randall Dodge Chrysler Jeep and Heather Drives offer automotive repair and dealer services.
Are there any shopping or boutique stores near the hotel?
Yes, The Shotgun Rebel Boutique offers women's clothing and shopping options within close proximity.