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Hilton Garden Inn Grapevine at Silverlake Crossings

4.3
(517 reviews)

Business Details

2240 Bass Pro Court, Grapevine, TX
76051, United States
(817) 601-8280
https://www.hilton.com/en/hotels/dfwscgi-hilton-garden-inn-grapevine-at-silver-lake-crossings/

About

HotelHilton Garden Inn
Daily Mandatory Charge includes: Texas Recovery Fee. The Hilton Garden Inn Grapevine at Silverlake Crossing is a newly built hotel offering modern design and offering small town hospitality and charm. Enjoy a comforting stay in one of our 150 rooms, centrally located and accessible to all major highways. Our hotel is just a few minutes North of Dallas/Fort Worth International Airport, and a short drive to Historic Downtown Grapevine. We're less than a five-minute drive to the Grapevine Mills Mall, Bass Pro Shops, and the Gaylord Texan Convention Center. Experience all that Grapevine has to offer from various wineries, restaurants and the largest wine festival in the southwest. Enjoy boating, water-skiing, wind surfing, fishing and camping at Lake Grapevine less than a mile away. With a beautiful rolling shoreline and more than nine miles of wilderness trails, Lake Grapevine is one of the finest hiking and biking destinations in the Dallas/Fort Worth area. Our hotel is suited for conference, business or leisure travelers alike. We offer complimentary airport shuttle, high speed internet, and a modern fitness center with state-of-the art equipment. Enjoy breakfast a-la carte or unwind with an evening cocktail at the Lobby Bar. With a modular 4,100 square foot conference and event room, the hotel can accommodate your business meeting or wedding. Our experienced event team will guarantee a seamless event.

Location

Hilton Garden Inn Grapevine at Silverlake Crossings
2240 Bass Pro Court, Grapevine, TX
76051, United States

Hours

Reviews

4.3
517 reviews
5 stars
346
4 stars
70
3 stars
40
2 stars
21
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some guests reported excellent service while others experienced rudeness and lack of assistance.

Cleanliness

Rooms were generally reported as clean, but there were multiple complaints about housekeeping not being provided regularly.

Amenities

Guests appreciated the modern facilities and quiet environment, but many were disappointed with the lack of complimentary breakfast and issues with bar service.

Location

The hotel is well-located near the airport, making it convenient for travelers.

Maintenance Issues

Several guests reported problems with room amenities, including low water pressure, broken appliances, and unresponsive staff regarding maintenance requests.
  • AC
    Aviv Carmi
    Feb 4, 2026
    5.0
    יש מגע אישי במלון. הכל מוקפד ברמה ניכרת מעל המלונות המקבילים. נעים ושקט לשהייה.
  • TF
    Ty Fabian
    Jan 18, 2026
    5.0
    I’m very pleased with this hotel! Stacy at the front desk was very kind and welcoming after a long day of soccer games. The room was very clean and quiet. The only issue I had with the room was the low water pressure. Breakfast was warm and delicious! Highly likely we will be staying here again when we are in town.
  • JS
    Jose Antonio Del Solar
    Jan 17, 2026
    3.0
    The female clerk at front desk was very rude . Called more than 10 times to request a pick up from the airport with no luck, no one answered. I arrived in a taxi, when I complained about no one answered the phone, she said, I went to the other building to take care about a situation, and you where better and faster by taking a taxi, because our van just left.
  • CS
    Cindy Suy
    Dec 3, 2025
    1.0
    If you have a personal emergency and can’t check in because you have to fly home a day earlier, don’t expect this property to refund you. No empathy or customer service whatsoever! I tried to cancel 2 days in advance.
  • VV
    vollrath vero
    Dec 3, 2025
    5.0
    Roger is an amazing person! Very kind we enjoy “the trip” with him!!

Frequently Asked Questions About Hilton Garden Inn Grapevine at Silverlake Crossings

Does Hilton Garden Inn Grapevine at Silverlake Crossings provide free airport shuttle service?

Yes, the hotel offers a free airport shuttle service for guests.

What are the check-in and check-out times at Hilton Garden Inn Grapevine at Silverlake Crossings?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Brand Certified Facts from Hilton Garden Inn Grapevine at Silverlake Crossings

Hilton Garden Inn Grapevine at Silverlake Crossings partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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