Business Details
About
HotelWedding VenueConference CenterExtended Stay HotelCandlewood Suites
The Candlewood Suites Grand Prairie - Arlington is located in the heart of the Dallas - Ft Worth Metroplex. Our hotel is within 10 minutes from the Arlington Entertainment district featuring the Dallas Cowboys, The Texas Rangers, Six Flags Over Texas, Hurricane Harbor and Epic Water Park. Our extended stay hotel is situated with walking distance to several eating establishments including shopping at the New Grand Prairie Premium Outlet mall. If you are traveling on business we are located near Lockheed Martin, Grand Prairie ISD, Ole Mexican Foods, Airbus Helicopters and Poly America. Come and experience a beautiful extended stay hotel in Grand Prairie.
Location
Candlewood Suites Grand Prairie - Arlington by IHG
2504 Interstate 20 West, Grand Prairie, TX
75052, United States
Hours
Reviews
4.1
230 reviews
5 stars
140
4 stars
44
3 stars
13
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many reviews praised the staff for being friendly, helpful, and going above and beyond to assist guests.
Room Cleanliness
Most guests reported that the rooms were clean and well-maintained, although some mentioned issues with cockroaches and unpleasant odors.
Amenities
The kitchenette facilities were appreciated by guests, but there were complaints about missing utensils and the lack of breakfast options.
Noise Issues
Several guests noted that noise from the highway and other guests was a significant problem, affecting their overall experience.
Management Concerns
There were multiple complaints regarding management responsiveness and issues with reservations, including overbooking and poor customer service.
- CTCoby TranDec 31, 20255.0This hotel is great! It’s an older building but very well kept. The hallway is clean and bright. The gym is clean, oh and the laundry is FREE! The parking lot is decent size, although it does get packed at night. The area feels very safe and clean. There’s an auto repair shop next door in the same plaza, incase you need a quick oil change or whatever. You can also walk to Texas Roadhouse. Convenient location to Walmart and gas station. Room is very quiet, you could barely hear anything from outside. The bed and pillows are comfortable. The bathroom is clean, sufficient hot water and good water pressure. The kitchenette and full fridge is definitely a plus, especially if you stay longer than a week. The staff is super friendly, accommodating and helpful. Definitely a main factor in making guests feel comfortable and welcomed. I stayed for a week in another hotel nearby, and the difference in staff hospitality is literally night and day. Shout out to Amanda for being super awesome!!!
- BBBrad BootheDec 3, 20255.0The room was amazing! Full size fridge with a lil sink, 2 burner stove top, microwave, and a dishwasher plus it waa stocked with pots, pans, dishes, silverware, I mean it was stocked better than my kitchen at home. Its it a great location we didn't have to travel more than 2 or 3 miles to do anything we wanted or needed to do. Will definitely stay there again.
- DDDaniel DockweilerNov 25, 20254.0Nice kitchenette rooms, would prefer a Keurag coffee maker though.
- MLMissy LynnNov 8, 20255.0Visiting family with a toddler so this was in the perfect central location, the price was perfect especially for a room with kitchenette. Everything was clean and our room was well kept. The best part about the stay was the people. Everyone there was so helpful and nice. Amanda and Georgie (unsure of spelling sorry) were THE BEST! We will definitely be making this our “home base” for all of our DFW stays.
- MHMerry HarrillNov 4, 20253.0I really wish Curt could call me.. can't exactly put my number here.. and there's really no customer service number to call.
Frequently Asked Questions About Candlewood Suites Grand Prairie - Arlington by IHG
What are the check-in and check-out times at Candlewood Suites Grand Prairie - Arlington?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Is parking available and free at Candlewood Suites Grand Prairie - Arlington?
Yes, free parking is available for guests.
Are pets allowed at this hotel?
Yes, dogs are welcome at the hotel, but cats are not allowed.
Does Candlewood Suites Grand Prairie - Arlington offer accessibility features?
Yes, the hotel offers accessible parking and is mobility accessible, with an elevator available.
What fitness and recreational facilities are available at the hotel?
The hotel features a fitness center with elliptical machines, free weights, and treadmills, as well as an indoor pool and a hot tub.
Is housekeeping service provided and are enhanced cleaning protocols in place?
Housekeeping is available and enhanced cleaning protocols are practiced throughout guest rooms and common areas, including use of commercial grade disinfectants.
Does the hotel support contactless check-in or check-out?
Yes, contactless check-in and check-out are offered for convenience and safety.
What dining options are available near Candlewood Suites Grand Prairie - Arlington?
Nearby dining options include Beto's Mexican Restaurant, Texas Roadhouse, Buffalo Wild Wings, Applebee's Grill + Bar, Blue Goose Cantina, It's KBBQ & Shabu Shabu, Taco Bueno, Cinnabon at Schlotzsky's, and Schlotzsky's.
What nearby services can guests access conveniently from the hotel?
Guests can access services such as Firestone Complete Auto Care for vehicle maintenance, CareNow Urgent Care for medical needs, The UPS Store for shipping and printing, and H&R Block for tax services.
What nearby shopping options are there around the hotel?
Nearby shopping options include GypsySwag Boutique, Boot Barn, AT&T Store, Sprint Store, Rainbow Shops, and BubbleDash Laundry for dry cleaning services.