Best Western Granbury Inn & Suites

4.0
459 reviews

About

HotelBest Western
Located in Granbury,TX, the Best Western Granbury Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Granbury Inn & Suites
1517 PLAZA DR, Granbury, TX
76048, United States

Hours

Reviews

4.0
459 reviews
5 stars
238
4 stars
107
3 stars
45
2 stars
17
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms were clean and well-maintained, although some reported issues with cleanliness in specific areas.

Staff Performance

The staff received mixed reviews; while some guests praised their friendliness and helpfulness, others reported rude behavior and poor customer service.

Facilities Issues

Several guests experienced problems with the pool and hot tub being closed or not heated, as well as maintenance issues in their rooms.

Comfort

Numerous reviews mentioned uncomfortable beds and pillows, impacting the overall comfort of the stay.

Breakfast Quality

The breakfast offerings were frequently criticized for lack of variety and quality, with some guests expressing disappointment.
  • LH
    Lorianne Haman
    Jan 5, 2026
    2.0
    No coffee in room. No lotion in bathroom. This is the first time at a BW that hasn't had those things.
  • BT
    Billie Taber
    Jan 4, 2026
    1.0
    Horrible room. Broken shower bar for handicap and rusted. Could cause serious harm to someone. Shower seat was also broken away from wall. Bed was extremely uncomfortable and pillows needed replaced. Very noisy upstairs every single night. Breakfast was not the best. Another guest brought their dog to the food area and made their plate while holding their dog over the food...gross...dog hair... attendant said nothing. Was extremely disappointed about the spa not working. I specifically picked this hotel for the spa and heated pool. I frequent the area many times a year. I would not stay here again.
  • GD
    Gina Dial
    Jan 3, 2026
    3.0
    The hotel was run down. The curtains were in horrible condition some of the rooms looked as if the curtains were in shredds. The pool not heated as advertised. Breakfast lacked variety. I have been with my family 2 times but will not be back.
  • AK
    Andrew Knott
    Dec 18, 2025
    5.0
    Clean and well maintained.
  • DL
    DeJuana Latham
    Oct 12, 2025
    3.0
    I only went in to make a reservation for November. Lobby and breakfast area were clean and had lovely fall decorations. Very neat property.

Frequently Asked Questions About Best Western Granbury Inn & Suites

Does Best Western Granbury Inn & Suites offer free breakfast?

Yes, breakfast is available for free at Best Western Granbury Inn & Suites.

Is there a fitness center available at Best Western Granbury Inn & Suites?

Yes, the hotel has a fitness center available for guests.