Best Western Plus Graham Inn

Reviews

• TT

  T Tass

  Nov 13, 2025
  2.0
  Hmmm, the staining and rust in the shower was disgusting. Mold in shower was bad. I have never seen staining that bad. But the large, long dark hairs all over the shower were worse. More hairs on the toilet tank. The shower rod was falling off the wall and consequently the shower curtain would not stay closed. Water all over the floor. Crazy. The shower head dribbled, not sprayed. The toilet paper dispenser was broken, and honestly, dangerous if you cut yourself on the exposed dirty screws. The AC filters had not been cleaned in a very very long time. The window sill had not had the dead bugs removed in a while either. Though the bed and pillows were comfortable, there was no blanket on the bed. The room could use paint and, for the price charged, some room furniture and decorations. The breakfast biscuits and gravy were not bad but they were out of milk both days of our stay! The Owner needs to invest some money in remodeling and serious upkeep or seriously lower rates to a more appropriate price of a motel in that state of unclean disrepair. Next trip to Graham we're trying the Holiday Inn.
• OS

  Olga Sokolova

  Nov 7, 2025
  1.0
  Infested with roaches. I stayed three nights at this hotel. At first, everything appeared clean—the sheets were fresh and the bathroom was spotless. However, while sitting at the desk, I noticed a cockroach run across it. I assumed it was a random incident, but over the next two days I saw several more: on my chair, under the desk, and even on the walls. I also discovered a large dead roach under the window, which clearly had not been cleaned before I checked in. I reported this to the front desk and specifically requested that the room be cleaned, but nothing was done. The situation made it very uncomfortable to stay in the room, and I was relieved to check out. I later spoke with other guests who confirmed that they also experienced roaches. One woman even told me that the same issue occurred last year and that she accidentally brought a roach home in her suitcase. I want to mention that the hotel staff were very friendly and polite, but the cleanliness issue is serious. Unfortunately, I will need to look for another place to stay next year when I return to this area.
• DN

  Diana Nguyen

  Oct 26, 2025
  2.0
  When I got to my room, the bathroom already irritated my nerves. I chose not to say anything because I literally had no other option but to stay there since I was working out of town & everywhere else was sold out. THERE WAS NO SHOWER CURTAIN. I went down to ask the front desk & the man said “I’ll get you one”. I’m not trying to sound picky, but if I paid more than $165 a night, WHY AM I PUTTING THE CURTAIN ON MYSELF???? Anyway, I was disgusted bc the restroom was half-assed cleaned with hair in some spots still. The shower drain was clogged, and I had to shower with water above my ankles for both nights. I read a review from a woman who stayed here 3 yrs ago with the same problem?????? However, Nicole and Angel were very nice during my actual check in.
• BK

  Bora Kocar

  Oct 15, 2025
  3.0
  Bed uncomfortable, bathtub has mold and rust. Room is clean, check-in easy, not bad.
• DR

  Diana Rosas

  Sep 30, 2025
  1.0
  Room had bugs and tv would shut off. When we asked if there was someone that could please spray the room we were told that they sell bug spray at Walmart. Very disgusting place to stay unfortunately we had to stay because our company paid for the “best” hotel in town.

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