Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to The Holiday Inn Express & Suites. Set in the city where the slogan "Come and Take It" was born. You’ll find comfort and modern luxury at one of the most convenient locations in Gonzales. Contemporary hospitality and central Texas excitement are waiting for you.Gonzales is home to many museums and historical sites; public and state parks; antique and boutique shops; historical homes and churches; many local and national companies; also both the San Marcos and Guadalupe Rivers.
Location
Holiday Inn Express & Suites Gonzales by IHG
126 Middle Buster Road, Gonzales, TX
78629, United States
Hours
Reviews
3.4
180 reviews
5 stars
71
4 stars
34
3 stars
15
2 stars
13
1 star
47
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, unpleasant odors, and reports of pests such as roaches.
Customer Service
While some guests praised the friendliness of the staff, many others reported poor service and unhelpful responses to complaints.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying it while others found it lacking in variety and quality.
Maintenance Problems
Several reviews mentioned ongoing maintenance issues, including broken equipment, poor water temperature control, and general disrepair.
Mixed Experiences
Guests reported a wide range of experiences, with some enjoying their stay while others had significant complaints about various aspects of the hotel.
- MVMoises VasquezDec 21, 20255.0I had a late check in and the staff was amazing, they made me feel welcomed. The pancakes 🥞 were very good and breakfast room was very clean. The room was very good, very clean and the bed 🛏️ was amazing too.
- CPchaitali patelDec 20, 20255.0Nice and clean place, room was comfortable. Lots of choice in breakfast and friendly staff.
- VPVeer PatelDec 20, 20255.0Very clean rooms, well kept hotel in general, good furniture and commodities, nice staff, nothing more I could ask for
- RPrajiv patelDec 18, 20255.0Room was clean and had a fresh look and feel. Breakfast was plentiful and full. Overall a great stay.
- KSKieran ScotneyOct 7, 20251.0Stinky, stinky, stinky! If you like rooms that smell of damp, wake up to heavy construction, and stay in a hotel that deeply disapproves of your relationship, then this hotel is for you! IHG should shut this hotel down before someone gets injured by the heavy machinery strewn around the lobby. Very unsafe! Picture: if you know you know
Frequently Asked Questions About Holiday Inn Express & Suites Gonzales by IHG
What time is check-in and check-out at Holiday Inn Express & Suites Gonzales by IHG?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is breakfast included with my stay at Holiday Inn Express & Suites Gonzales?
Yes, a free buffet breakfast is available for guests.
Are pets allowed at Holiday Inn Express & Suites Gonzales?
No, pets including cats and dogs are not allowed.
Does this hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas.
Is Holiday Inn Express & Suites Gonzales accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator.
Is there parking available and is it free at Holiday Inn Express & Suites Gonzales?
Free parking is available for guests.
Are housekeeping services provided during my stay?
Yes, daily housekeeping is available.
Where can I find a place to relax or enjoy a meal near the hotel?
Nearby you can visit GG Steaks & Spirits, a steakhouse and restaurant, or Nufo's Bar for drinks and pub food.
What are some local attractions near the Holiday Inn Express & Suites Gonzales?
You can explore the Gonzales Pioneer Village museum to learn about local history and culture.
If I need to fuel my car, where is the nearest gas station?
The Shell gas station near the hotel is convenient for refueling your vehicle.