Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Garland Hotel's Amenities Ensure Superior StayConveniently situated in the northeast suburbs of Dallas, the full-service Holiday Inn® Garland hotel exceeds all expectations with its quality service. Whether you're here on a business trip or Garland vacation, this hotel's location off President George Bush Highway is the perfect choice.From upscale shopping to first-rate golf courses, this hotel in Garland, TX is close to all the best reasons to visit the Garland area. Summer months are marked by water-filled fun at the nearby Hawaiian Falls Waterpark. With 63 holes of championship-level golf, the Firewheel Golf Park offers a challenge for players of all skill levels. If you're looking for big-city attractions, downtown Dallas is less than an hour away.Business travelers enjoy an easy route to companies like Raytheon, Cisco Systems, Rockwell Collins, Navistar, Atlas Copco and Fujitsu. All rooms include reliable free wifi, and the Business Center has all the tools you need. Planning a meeting in Garland, TX? The hotel's facilities feature more than 4,000 square feet of flexible space.Southern hospitality and quality amenities await you at this Garland hotel. For breakfast and dinner, Wild Fire Bar & Grill is sure to have something to satisfy your taste buds. Other hotel amenities include an indoor pool, whirlpool, and fitness center. We're excited to be your choice for full-service accommodations in Garland, Texas.
Location
Holiday Inn Dallas - Garland by IHG
5110 N. President George Bush Hwy, Garland, TX
75040, United States
Hours
Reviews
4.0
845 reviews
5 stars
422
4 stars
193
3 stars
88
2 stars
54
1 star
88
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions, including bugs, dirty linens, and unclean bathrooms.
Customer Service
While some guests praised friendly staff, many reported rude service and unhelpful responses to complaints.
Outdated Facilities
Several reviews mentioned that the hotel is old and in need of renovations, with issues like broken amenities and poor maintenance.
Noise Problems
Guests frequently complained about noise disturbances from other guests and poor sound insulation.
Location and Value
Despite the negative feedback, some customers appreciated the hotel's convenient location and found it to be a decent value for the price.
- LBLogan BrittonJan 6, 20263.0Remodeling
- JVJari VasarainenJan 1, 20264.0Location is weird but if you have a car, it doesn't matter. Breakfast was really great. It's not generic but cooked to your preferences. The breakfast was the best part of this hotel.
- AAAlia AwadDec 30, 20251.0This was one of the worst hotel experiences I’ve had. We were in the room for no more than 30 minutes before immediately checking out due to the conditions. The room had a strong urine smell, and it was infested with bugs that were coming in through the baseboards. We were traveling with three small children, which made this especially unsafe. There was absolutely no way we could stay in that room. I reported the issues to the front desk, including a broken lampshade, and instead of taking responsibility, the general manager tried to blame the damage on me, despite the fact that we had barely been in the room. To make matters worse, they refused to refund us for the night, even though the room was clearly uninhabitable and we checked out almost immediately. The cleanliness standards and customer service at this location are completely unacceptable. I would not recommend this hotel to anyone, especially families.
- DCDeneb CorkidiDec 20, 20251.0Flies in the room, breakfast was not free and they would not change my room. Then they denied I asked for a change so Priceline would not compensate me. Will not be staying here ever again.
- JLJoseph LeeDec 18, 20251.0The drainage in the shower is extremely slow. When I came in I noticed the floors were not vacuumed as there were cheeto crumbs and dust. The bathtub had small pubic hairs and wasnt cleaned at all, along with the shower curtains having a blood stain. Both outlets next to the beds both didnt work for me to charge my phone, and the walls are paper thin. I kept hearing the nextdoor neighbors being loud so I hd to request to change rooms. The disclaimer said they were undergoing renovations with the amenities, but they didnt mention at all that the rooms were going under renovation.
Frequently Asked Questions About Holiday Inn Dallas - Garland by IHG
What are the check-in and check-out times at Holiday Inn Dallas - Garland by IHG?
The check-in time is 3:00 PM and check-out time is 11:00 AM.
Are pets allowed at the Holiday Inn Dallas - Garland?
Yes, dogs are allowed and pets are welcome at the hotel. Cats are not permitted.
Does the hotel provide free WiFi for guests?
Yes, free WiFi is available in public areas throughout the hotel.
Is there a fitness center at the hotel and is it free to use?
Yes, the hotel has a free fitness center available for guests including elliptical and treadmill machines.
What dining options are available on-site at the hotel?
The hotel features one restaurant, Wild Fire Bar & Grill, which serves breakfast and dinner. Additionally, there is a bar on the premises.
Is parking available and is it free at the Holiday Inn Dallas - Garland?
Yes, free parking is available for guests at the hotel.
What accessibility features does the hotel offer?
The hotel has accessible parking, is mobility accessible, and includes elevators for guest convenience.
What nearby restaurants can guests visit around the hotel?
Nearby dining options include Lazy Dog Restaurant & Bar, Texas Roadhouse steakhouse, IHOP for breakfast and brunch, NASCAR Refuel Tenders & Burgers, and Buffalo Wild Wings for American fare and bar service.
Are there family-friendly activities or places near the hotel?
Yes, guests can visit nearby kid-friendly places like Chuck E. Cheese for arcade and entertainment, Primrose School of Firewheel for daycare and preschool services, and ASI Gymnastics - Firewheel for gymnastics and sports.
What nearby services can business travelers access from the hotel?
Nearby services for business travelers include Navy Federal Credit Union for banking, CareNow Urgent Care for health emergencies, and local printing and sign-making services like FASTSIGNS.