Holiday Inn Express Frisco Legacy Park Area by IHG

Reviews

• BK

  Becca Kendrick

  1 day ago
  1.0
  If I could leave zero stars I would. This is the worst IHG hotel we’ve ever stayed at. My family has been staying at IHG hotels for 10+ years and never experienced anything like this. So many other people were refusing to stay there because of the filth. Beds were stained, hotel room doors wouldn’t even fully shut, baseboards missing in rooms. Showers were filthy. We felt dirty just being in there. There was half way cleaned up throw up on level one near the stairwell by the lobby for who knows how long that people were walking through. The entire first floor reeked of throw up. Not sure what’s going on with this hotel but it needs fixed. The pictures shown online are not accurate. This place is truly a dump.
• SS

  Sharliet Suárez

  2 days ago
  5.0
  Ubicación excelente. La piscina está muy buena y limpia. Las habitaciones están excelentes y el servicio a la habitación es excelente también! Un hotel muy tranquilo. Huele muy bien las habitaciones. El desayuno muy delicioso y muy limpia el área del comedor!
• VC

  Vanessa Castro

  2 days ago
  5.0
  Hotel muy familiar, con un buen servicio y con una ubicación excelente para muchos propósitos. Delicioso desayuno, buena piscina. Y excelente limpieza en los cuartos, me gusta como huele los cuartos y el muy agradable le su equipo de personas trabajadoras!! 👍
• IB

  Ineye Bobmanuel

  Mar 31, 2026
  1.0
  Don’t stay here unless you want hepatitis or some other disease. Checked in, and hotel smelt and was dirty. Got to the room checked the bed and left immediately. Guess what, they refused a refund. Stay far away from this location if you value your health.
• MA

  Monica Allen

  Mar 12, 2026
  1.0
  UPDATE: On my review, it says that I was contacted by the owner.However, that is very untrue.And if you look at my review where it says response from the owner, it just says template.And has nothing there. I would like to add that the only thing "hot" at breakfast was the coffee. There were no eggs, the biscuits were like rocks, and all the meats were sausage and cold. The little muffin i had was good but they only had 1.So that my review can not be said to be untrue by management, I have do photos and I'm trying to figure out how to upload them. Room is VERY BASIC. No paper to write on, no cream or sugar to go with coffee, almost empty tissue, bathtub is disgusting, waited 5 minutes for hot water in tub... to no avail., so no shower. No table, and the "desk" has no lamp, so expect to write in the dark since the only light is across the room. Price was higher than advertised on original site. It does have a TV but no network connection, so upgrading my room for free wifi and paying extra means nothing. ... so VERY LIMITED TV access. There's not a single piece of paper in my room (delivery options, hotel phone directory, places nearby, etc) or pens, pencils. The ice machine on my floor doesn't work. Only ice on 2nd and 4th floors, which would be nice if they told you that! (and don't expect vending machines, even though the signs point you in their direction. They are non existent) The "convenience shop" to purchase drinks and snacks.... is EMPTY! So much for convenience! It is very quiet but that's because no one is here, which also makes for close up parking. So if you are here on business or planning on spending ANY time in your room, go across the street to Homewood Suites where I'm sure you'll be comfortable. I booked off is Expedia where the reviews were good. Should have looked here 1st