Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsHotel Indigo
Located in the Avenue of the Stars neighborhood, Hotel Indigo Frisco is set in a vibrant area full of upscale boutiques and restaurants, combined with an exciting array of recreation and entertainment options. Soft lighting, natural materials such as wood and exposed brick, and light flowing in through plentiful glass panes create a modern and comfortable feel from the moment you enter our hotel. Funky splashes of color and vintage-style light fixtures add a whimsical edge.
Location
Hours
Reviews
4.3
910 reviews
5 stars
593
4 stars
173
3 stars
55
2 stars
28
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many guests praised the friendly and helpful staff, there were several reports of rude or unprofessional interactions, particularly at the front desk.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and hotel facilities, although some guests reported issues with unclean rooms and maintenance.
Amenities
Guests appreciated the modern amenities and comfortable rooms, but several noted the lack of refrigerators and microwaves in the rooms.
Location
The hotel is well-located near shopping and dining options, making it convenient for guests.
Dining Experience
While some guests enjoyed the food and bar service, others reported poor service and issues with food quality at the on-site restaurant.
- DMDuncan MP1 day ago5.0Nice place never stayed at one before my wife and I both enjoyed it! A huge plus for us was per friendly!!
- MSMike ScullyDec 24, 20253.0Nice hotel, hidden behind another hotel but very accessible. Surprised by the uncomfortable beds despite a nicely sized room. Front desk was helpful with glasses after bar had closed.
- MEMustafa ElmasDec 1, 20251.0I would not recommend staying at this hotel. While the rooms were average, the customer service was extremely disappointing. I was charged the full amount for breakfast despite using the voucher provided at check-in. When I contacted the hotel to request a correction, they refused to reimburse me and could not provide a reasonable explanation. I will be disputing the charge with my bank, and based on this experience, I will not be returning. There are plenty of hotels that treat guests fairly, but this is not one of them.
- TLTrauth Electric LLCNov 30, 20255.0Wonderful and cozy bar. Clean room. Super happy with our stay! Had an issue with the lock in our room, and they immediately moved us. Couldn’t be happier. We will be back.
- LFLissa FragaNov 26, 20255.0Seriously.... the cutest hotel! 5 minutes from The Star and the rooms are nicer than at The Omni... for a fraction of the price!! Service was amazing, made to order breakfast every morning was phenomenal, and the beds were comfortable!!!! We thought we skimped on a hotel so we could splurge on Cowboy game tickets.... turns out we scored!!!! You will not regret booking your stay here!
Frequently Asked Questions About Hotel Indigo Frisco by IHG
Is Hotel Indigo Frisco by IHG suitable for business travelers?
Yes, Hotel Indigo Frisco by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Frisco by IHG have a loyalty program?
Yes, Hotel Indigo Frisco by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Frisco by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Frisco by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Frisco by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Frisco by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
Does Hotel Indigo Frisco have an on-site restaurant?
Yes, Hotel Indigo Frisco has an on-site restaurant, Parlour Bistro & Bar, that serves delicious breakfast and dinner options in a warm and inviting ambiance.
Does your hotel have a year-round pool?
No, Hotel Indigo Frisco features a seasonal outdoor pool.
What local attractions and businesses are near your hotel?
Hotel Indigo Frisco is near the Hall Park business area to Hwy 380 known as The North Platinum Corridor. upscale boutiques, restaurants, and top attractions. We are within walking distance of Kathy Seei Park. Shop at the nearby Stonebriar Centre, catch a game or a concert at Toyota Stadium and visit The Ford Center at the Star.
Do you have an airport shuttle?
No, Hotel Indigo Frisco does not offer an airport shuttle. We do offer a convenient shuttle that runs within a five -mile radius of the hotel.
Where is Frisco, Texas?
The city of Frisco, Texas, is a suburb of Dallas—located in Collin and Denton Counties.
Does Hotel Indigo Frisco have a Fitness Center?
Yes, Hotel Indigo Frisco has an on-site fitness center.
Does Hotel Indigo Frisco offer EV charging?
Yes, Hotel Indigo Frisco offers EV chargers for our guests.
Does Hotel Indigo Frisco have event spaces?
Yes, Hotel Indigo Frisco has two event venues, the Emerson Room and Frisco Board Room.
Does Hotel Indigo Frisco have a pool?
Yes, Hotel Indigo Frisco has an outdoor pool.
Does Hotel Indigo Frisco have a restaurant?
Yes, Hotel Indigo Frisco has an on-site restaurant, Parlour Bar & Grill.
What are the check-in and check-out times at Hotel Indigo Frisco by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hotel Indigo Frisco by IHG offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Is Hotel Indigo Frisco by IHG pet-friendly?
Yes, pets are welcome at Hotel Indigo Frisco.
Does the hotel have a fitness center and what equipment is available?
Yes, the hotel has a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are there any dining options available on-site?
Yes, Hotel Indigo Frisco has an on-site restaurant called Parlour Bistro & Bar, serving breakfast and dinner.
What accessibility features does Hotel Indigo Frisco by IHG offer?
The hotel provides accessible parking and is mobility accessible.
Does Hotel Indigo Frisco by IHG offer shuttle services?
While there is no airport shuttle, the hotel offers a convenient local shuttle within a five-mile radius.
What are some nearby attractions that I can visit around Hotel Indigo Frisco?
Nearby attractions include Frisco Central Park, Shawnee Trail, Stonebriar Centre shopping mall, Toyota Stadium, and The Ford Center at the Star, all within walking distance or a short drive from the hotel.
Where can guests park when staying at Hotel Indigo Frisco by IHG?
Guests can take advantage of free self-parking at the hotel.
How can I book a room at Hotel Indigo Frisco by IHG?
Reservations can be made through the IHG app, the hotel website, or by calling the hotel's reservation department for the best rates and promotions.