Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
The Holiday Inn Express Frisco Legacy Park Area is centrally located and provides easy access to Riders Field (formerly Dr. Pepper Ball Park), FC Dallas Stadium, Strikz, Heritage Museum, Frisco Convention Center and much more. Stroll through Central Park or shop at Stonebriar Centre and The Shops at Legacy for not just shopping but dining and entertainment options.
Business travelers will appreciate that we keep you connected with our free WiFi, as well as copy and printer services in the 24-hour business center. Riders Field, formerly known as Dr Pepper Ball Park, Snapple, Ericsson, Oracle, and Siemens are just a few of the companies that call Frisco their home base.
Relax in your completely renovated room featuring a vibrant new contemporary look and thoughtful amenities, including a 44-inch LCD TV, workstation, mini refrigerator and microwave. If you’re hungry, you can head downstairs to our Suite Shop, which is open 24 hours. Enjoy a swim in our crystal-clear outdoor pool or energize in our onsite Fitness Center.
Whether planning a social occasion or a corporate meeting, our 1812 sq ft of meeting space and outside catering services will make your next event a success. Enjoy value and comfort with the Holiday Inn Express Frisco Legacy Park Area.
Location
Holiday Inn Express Frisco Legacy Park Area by IHG
3400 Parkwood Boulevard, Frisco, TX
75034, United States
Hours
Reviews
3.4
991 reviews
5 stars
340
4 stars
211
3 stars
140
2 stars
79
1 star
221
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted severe cleanliness problems, including dirty rooms, stained linens, and pest infestations such as bed bugs and cockroaches.
Poor Maintenance
Guests reported ongoing maintenance issues, including broken appliances, leaking showers, and general disrepair throughout the hotel.
Service Quality
Customer service was frequently criticized, with reports of unresponsive staff, rude interactions, and lack of follow-up on complaints.
Breakfast Quality
The breakfast offerings were described as subpar, with complaints about cold food, limited options, and poor hygiene.
Renovation Disruption
Many guests noted that the hotel was undergoing renovations, which contributed to noise, dust, and overall discomfort during their stay.
- LGLinda GJan 3, 20261.0They charge $$, yet don’t even provide a trash can in the bathroom. The bathtubs are chipped and poorly maintained. Breakfast was another disappointment—they ran out of food by 8:30 AM, and when asked to refill, staff refused, saying it was “almost closing time,” even though breakfast was supposed to be served until 9:30AM. They also locked the water machines. Overall, very poor service and maintenance for the price. Not recommended.
- WPWes PembertonDec 28, 20252.0Internet was out the entire stay. It is hard to accomplish any work without wi-fi. I asked after I checked in and noticed it wasn't working. They told me it would be fixed in 20 minutes. After a few hours I called again and they told me it would be fixed shortly but it never was. The next day it also did not work. I spoke with another person staying there who said the internet had been out for days. There was also a side door card reader that wasn't working but they seem uninterested in fixing that. I asked to speak with the manager but they could not provide one. They took my number but never called me back.
- OROliver RenoldDec 8, 20251.0I’m a diamond member, this is one of the worst IHG properties I’ve ever stayed in. No hot water, noisy AC, smoke alarm went off when I turned the AC heat on. Filthy, stained sheets, lobby smelled terrible.
- WPWilliam ParkerDec 6, 20251.0Very dirty. Breakfast was immitation meat at best. The smoke alarm went off at 3am and woke the whole hotel up. Air conditioner didnt keep up and we were miserable the whole stay and it is winter time. Nowhere to get anything to drink and the desk only takes cards. I would not stay here for anything.
- ACarturo calderaDec 6, 20251.0Not a very clean place at all,outlets are a fire hazard and false fire alarm at 3am and too noisy thru walls. Reception people not very social. Location is very good and convenient.
Frequently Asked Questions About Holiday Inn Express Frisco Legacy Park Area by IHG
What are the check-in and check-out times at Holiday Inn Express Frisco Legacy Park Area?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included in the stay at Holiday Inn Express Frisco Legacy Park Area?
Yes, a free buffet breakfast is available for guests.
Does the hotel offer free WiFi to its guests?
Yes, free WiFi is available in public areas.
Are pets allowed at Holiday Inn Express Frisco Legacy Park Area?
No, pets including cats and dogs are not allowed.
What fitness amenities are available at this hotel?
The hotel has a fitness center with an elliptical machine, free weights, and a treadmill, all available for free.
Does this hotel provide accessibility features?
Yes, it has accessible parking, is mobility accessible, and has elevators for convenience.
Are there options for laundry and baggage storage at the hotel?
Yes, full-service laundry and baggage storage services are offered.
Which nearby entertainment and shopping locations can guests visit?
Guests can visit Stonebriar Centre and The Shops at Legacy for shopping and dining options, as well as stroll through Central Park for outdoor leisure.
What sports venues are close to Holiday Inn Express Frisco Legacy Park Area?
The hotel is near Riders Field (formerly Dr. Pepper Ball Park) and FC Dallas Stadium, great options for sports fans to catch a game.
How can guests use nearby public services or places to support their visit?
Guests can access medical services nearby like Frisco Spinal Rehabilitation and TLC Pediatrics, and use local employment agencies such as Parkwood International if needed.