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Holiday Inn Express Guesthouse

4.2
(534 reviews)

Business Details

1744 Victory Avenue, Fort Bliss, TX
79906, United States
(915) 565-7777
https://www.ihg.com/armyhotels/hotels/us/en/fort-bliss/mfbla/hoteldetail

About

HotelIntercontinental Hotels

Location

Holiday Inn Express Guesthouse
1744 Victory Avenue, Fort Bliss, TX
79906, United States

Hours

Reviews

4.2
534 reviews
5 stars
283
4 stars
143
3 stars
58
2 stars
16
1 star
34

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customer service experiences were mixed, with some praising staff for being friendly and accommodating, while others reported rude behavior from front desk staff.

Cleanliness

While many guests found the rooms clean, there were complaints about odors and maintenance issues in some rooms.

Facilities

The hotel offers good amenities such as a pool and breakfast, but there were complaints about the quality of breakfast and issues with laundry facilities.

Location

The hotel is well-located on a military base, providing convenience for guests with access to nearby facilities.

Maintenance Issues

Multiple reviews highlighted ongoing problems with hot water and noise disturbances, indicating a need for better maintenance.
  • NH
    Nicole Hatcher
    Feb 23, 2026
    4.0
    Amazing staff! They are so helpful, kind, and knowledgeable! I wish there was more storage room or a kitchenette. Great for short stays.
  • RG
    Robert Gause
    Feb 15, 2026
    5.0
    Great spot to get so.e rest. The beds are comfy. The desks are usable. Great for business trip.
  • CS
    Cheyenne “Smallsarge”
    Jan 2, 2026
    1.0
    Rooms smelled bad. Walls were not clean. Bathrooms are very small. Bathroom door was worn badly. Weird layout. Staff was not very nice. All had an attitude. Half the breakfast buffet was out of order. The rest was cold. Their food doesn’t have a lid they used tinfoil. So food wasn’t even warm. The only good thing was its location. Never coming here again.
  • IO
    info obl
    Oct 10, 2025
    1.0
    The hotel and its facilities are very nice, but the air conditioner had a problem during the night that didn’t let me sleep. It made a very loud noise
  • RE
    Ricky Ellis
    Sep 16, 2025
    5.0
    Rooms are clean hotel staff is very friendly, location is great if you on fort bliss. Less than a mile from freedom crossing

Brand Certified Facts from Holiday Inn Express Guesthouse

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