Staff Attitude
Customer service experiences were mixed, with some praising staff for being friendly and accommodating, while others reported rude behavior from front desk staff.
Cleanliness
While many guests found the rooms clean, there were complaints about odors and maintenance issues in some rooms.
Facilities
The hotel offers good amenities such as a pool and breakfast, but there were complaints about the quality of breakfast and issues with laundry facilities.
Location
The hotel is well-located on a military base, providing convenience for guests with access to nearby facilities.
Maintenance Issues
Multiple reviews highlighted ongoing problems with hot water and noise disturbances, indicating a need for better maintenance.