Business Details
About
HotelIntercontinental Hotels
Location
Holiday Inn Express Guesthouse
1744 Victory Avenue, Fort Bliss, TX
79906, United States
Hours
Reviews
4.2
532 reviews
5 stars
282
4 stars
142
3 stars
58
2 stars
16
1 star
34
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer service experiences varied widely, with some praising friendly and accommodating staff, while others reported rude and unhelpful interactions.
Cleanliness
While many guests noted clean rooms, there were complaints about odors and maintenance issues in some areas.
Facilities
The hotel offers good amenities such as a pool and breakfast, but there were consistent complaints about the quality of breakfast and issues with hot water.
Location
The hotel's location on a military base is convenient for many guests, particularly those visiting family or working on base.
Room Quality
Rooms received mixed reviews; some were described as comfortable and spacious, while others were noted as worn and in need of maintenance.
- CSCheyenne “Smallsarge”Jan 2, 20261.0Rooms smelled bad. Walls were not clean. Bathrooms are very small. Bathroom door was worn badly. Weird layout. Staff was not very nice. All had an attitude. Half the breakfast buffet was out of order. The rest was cold. Their food doesn’t have a lid they used tinfoil. So food wasn’t even warm. The only good thing was its location. Never coming here again.
- IOinfo oblOct 10, 20251.0The hotel and its facilities are very nice, but the air conditioner had a problem during the night that didn’t let me sleep. It made a very loud noise
- RERicky EllisSep 16, 20255.0Rooms are clean hotel staff is very friendly, location is great if you on fort bliss. Less than a mile from freedom crossing
- DSDavid SanfordAug 31, 20254.0Hotel is very close to area I was working out of as well as the PX and shopping area on post.
- SASydney AlekseyevAug 29, 20255.0I had an issue when checking in after a long day of traveling (the night of 28 August) and the front desk was extremely helpful and accommodating. Service was phenomenal. Breakfast was great, my room was clean, and I thoroughly enjoyed my stay!
Frequently Asked Questions About Holiday Inn Express Guesthouse
Does Holiday Inn Express Guesthouse allow pets?
Yes, Holiday Inn Express Guesthouse welcomes pets including dogs.
Is breakfast available at Holiday Inn Express Guesthouse?
Yes, breakfast is available at the hotel.
Does the hotel offer digital check-in and check-out options?
Yes, contactless check-in and checkout are available, along with digital guest room keys.
Are there fitness facilities available for guests?
Yes, the hotel has a fitness center with equipment including elliptical machines and treadmills.
Is there free Wi-Fi available at Holiday Inn Express Guesthouse?
Yes, free Wi-Fi is available for all guests throughout the property.
What are the parking options at the hotel?
Free parking is available for guests at Holiday Inn Express Guesthouse.
What transportation options are nearby for guests without a car?
Sun Metro Lift, a local transportation service, is nearby to help guests get around the Fort Bliss area.
Are there dining options close to the hotel?
Yes, nearby restaurants like Arby's and Charleys Philly Steaks offer quick and tasty meals for guests to enjoy.
What nearby attractions can guests visit during their stay?
Guests can explore Fort Bliss and Old Ironsides Museums and visit Kelly Park or Balfour Beatty Splash Park for outdoor activities.
Are there any nearby amenities for rental trucks or vehicles?
Yes, Penske Truck Rental and Hertz car rental agencies are close by offering truck and car rentals for moving and travel needs.