Many customers praised the friendly and accommodating staff, highlighting their helpfulness and attentiveness.
Cleanliness
Most reviews noted that the rooms and facilities were clean, although some mentioned issues with specific rooms.
Location
The hotel is well-located on a military base, providing easy access to nearby amenities and services.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.
Maintenance Issues
Several guests reported problems with hot water, air conditioning, and noise, indicating a need for better maintenance.
IO
info obl
Oct 10, 2025
1.0
The hotel and its facilities are very nice, but the air conditioner had a problem during the night that didn’t let me sleep. It made a very loud noise
RE
Ricky Ellis
Sep 16, 2025
5.0
Rooms are clean hotel staff is very friendly, location is great if you on fort bliss. Less than a mile from freedom crossing
DS
David Sanford
Aug 31, 2025
4.0
Hotel is very close to area I was working out of as well as the PX and shopping area on post.
SA
Sydney Alekseyev
Aug 29, 2025
5.0
I had an issue when checking in after a long day of traveling (the night of 28 August) and the front desk was extremely helpful and accommodating. Service was phenomenal.
Breakfast was great, my room was clean, and I thoroughly enjoyed my stay!
MF
Matthew Fox
Aug 5, 2025
4.0
Everything you need close by.
Breakfast included.
Pool was nice.
They have propane grills for use