Most guests praised the cleanliness of the rooms and hotel facilities, although a few noted inconsistencies in housekeeping.
Customer Service
The staff received high marks for being friendly, professional, and accommodating, with several standout mentions of individual employees.
Room Quality
Rooms are generally described as spacious, well-equipped, and comfortable, making them suitable for both short and extended stays.
Breakfast Options
While many guests enjoyed the breakfast offerings, some felt the variety was limited and could be improved.
Location
The hotel's location on Fort Bliss is convenient for military personnel and families, with easy access to base amenities.
AU
Anthony Ulmer
2 days ago
5.0
The cleanliness of your rooms put all comparable hotels to shame! Thanks for a great stay.
BC
Brian Claggett
Sep 20, 2025
5.0
Candlewood Suites at Fort Bliss is a fantastic place to stay! The rooms are spacious, clean, and come with everything you need for a comfortable long- or short-term stay, including a full kitchen. The staff is professional, friendly, and always willing to help, which makes you feel right at home. The location is very convenient, close to dining, shopping, and everything on post. The hotel is quiet, safe, and well-maintained, making it perfect for both families and Soldiers traveling for duty. Highly recommend this spot for anyone staying at Fort Bliss!
JE
Jennifer Evans
Aug 22, 2025
5.0
Exceptional experience. Great customer service provided by the receptionist. The rooms are spacious, inviting, and comfortable. The one bedroom king suite provided living and privacy space. The IHG had a social dinner for the registered guests from 1730-1900. That was an added bonus. They offer this every Wednesday. The hot breakfast was actually decent. I must admit, I think this suite was one of the best I have stayed in in a very long time. If visiting Fort Bliss, definitely stay at the Candlewood Suites, if applicable. It has a lot of great amenities to include shuttle van service to and from the shopping and eateries center on post.
OE
Oscar Esteves
Aug 9, 2025
4.0
Ideal room size, but could have been cleaned a little more. Not the best customer service, but ok. The location makes this hotel very convenient.
SL
Steven Lea
Jun 21, 2025
1.0
Stay was fine up until the 3rd night when we found lice in the bathroom, had to move rooms in the middle of the night because of it. The room had an odor from the second I walked into it, and I know for a fact I didn’t bring lice with me. Did a check on myself, wife, and son. Thankfully we noticed them and moved our room before they infested our things, but not a good look for first time guests.
Frequently Asked Questions About Candlewood Suites Building 11193
What type of hotel is Candlewood Suites Building 11193?
Candlewood Suites Building 11193 is an Intercontinental Hotels brand hotel located in Fort Bliss, Texas.
What are the check-in and check-out procedures at Candlewood Suites?
The hotel offers contactless check-in and checkout services along with digital guest room keys for a seamless experience.
Are pets allowed at Candlewood Suites Building 11193?
Cats are not allowed at Candlewood Suites Building 11193.
Is breakfast available at Candlewood Suites Building 11193?
Yes, breakfast is available for guests at the hotel.
Does Candlewood Suites offer any fitness facilities?
Yes, the hotel has a fitness center featuring equipment such as elliptical machines, treadmills, and free weights.
Is parking available for guests at Candlewood Suites?
Yes, free parking is available for guests at Candlewood Suites Building 11193.
What are the hotel's COVID-19 sanitation measures?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, employees are trained in cleaning and hand washing, sanitizer is available, and high-touch items are removed from common and guest areas.
What nearby dining options are available around Candlewood Suites Building 11193?
Nearby dining options include Samuel Adams Pub Ft Bliss, Arby's, Burger King, Smoothie King, and Bingo, Bites & Brews at The Centennial Fort Bliss, offering a range of pubs, fast food, and restaurants to choose from.
Are there any nearby conference or event venues near Candlewood Suites Building 11193?
Yes, the Centennial Banquet & Conference Center and The Centennial Banquet And Conference Center are close by, providing event planning and venue options.
What fitness or recreational facilities are nearby Candlewood Suites on Fort Bliss?
Biggs Gym is a nearby fitness facility offering gym services and active life activities, making it a convenient option for guests interested in fitness.