Business Details
About
HotelBest Western
Located in Floresville,TX, the SureStay by Best Western Floresville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
SureStay by Best Western Floresville
1720 10th St, Floresville, TX
78114, United States
Hours
Reviews
4.0
233 reviews
5 stars
114
4 stars
61
3 stars
24
2 stars
15
1 star
19
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers noted issues with cleanliness, including dirty rooms, stained towels, and unpleasant odors.
Customer Service
The staff received positive feedback for being friendly and helpful, although there were some complaints about rudeness from front desk personnel.
Breakfast Quality
Several reviews mentioned disappointment with the breakfast options, citing stale food and limited variety.
Room Comfort
While some guests found the beds comfortable, others reported issues with noise, poor water pressure, and outdated bathrooms.
Value for Money
Guests generally felt the hotel offered reasonable prices, but many expressed that the quality did not meet their expectations for the price paid.
- DNDevin NoblesDec 26, 20251.0One of the worst hotels I have ever stayed in. They advertise hot breakfast and only put out stale muffins. The wifi is awful so if you have any work to do then I hope you have a good hot spot. They also charged an additional $160 for my stay when I checked in. Was charged $440 instead of the original $280. The rooms themselves aren't any better. Uncomfortable beds and poor water quality and pressure. If I could give this place 0 stars I would.
- CHCele HickmanNov 29, 20255.0King Bed was so comfortable.
- CHCele HickmanNov 28, 20254.0All the lights outside rooms don't have good night corridor lightning. Kinda unsecured for vehicles.
- SOSandra OrtizOct 12, 20252.0The only thing I dislike about this place is there running water like this sink water and shower water smells pretty bad even if you use a nice shower soap to try to smell good. Still feel dirty and smell nasty.
- KRKevin RichardsOct 3, 20255.0Very quiet and clean
Frequently Asked Questions About SureStay by Best Western Floresville
Is breakfast included at SureStay by Best Western Floresville?
Yes, breakfast is available for free at the hotel.
What are the check-in and check-out times at SureStay by Best Western Floresville?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does SureStay by Best Western Floresville offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for guests throughout the hotel.
Are pets allowed at SureStay by Best Western Floresville?
Yes, pets are welcome at the hotel.
Does the hotel provide parking for guests?
Yes, free self-parking is available for guests.
Is there a swimming pool at SureStay by Best Western Floresville?
Yes, the hotel has one outdoor pool for guests to enjoy.
What languages are spoken by the staff at SureStay by Best Western Floresville?
The hotel staff speaks English and Spanish to assist guests.
Are there any nearby hotels close to SureStay by Best Western Floresville?
Yes, there are other hotels nearby, including Best Western Floresville Inn and Surestay by Best Western.
Can guests visit local attractions near SureStay by Best Western Floresville?
Guests can explore local attractions around Floresville, TX, enhancing their stay with nearby points of interest accessible from the hotel.
Is there a convenience store available at SureStay by Best Western Floresville?
Yes, the hotel has a convenience store on-site for guest needs.