SureStay by Best Western Floresville

4.0
230 reviews
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Business Details

1720 10th St, Floresville, TX
78114, United States
(830) 393-0443
http://bestwestern.com
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About

Hotel
Located in Floresville,TX, the SureStay by Best Western Floresville is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

SureStay by Best Western Floresville
1720 10th St, Floresville, TX
78114, United States

Hours

Reviews

4.0
230 reviews
5 stars
113
4 stars
60
3 stars
24
2 stars
15
1 star
18

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the rooms were clean, but there were complaints about the bathrooms and some areas needing upgrades.

Customer Service

The staff received positive feedback for being friendly and helpful, although there were some reports of rude interactions.

Breakfast Quality

Several reviews mentioned that the breakfast options were limited and not very appealing, with some items being stale or poorly prepared.

Room Comfort

Guests appreciated the spacious and comfortable rooms, but some reported issues with odors and outdated furnishings.

Pool Condition

The pool was frequently mentioned, with some guests enjoying it while others reported it being dirty or closed.
  • SO
    Sandra Ortiz
    Oct 12, 2025
    2.0
    The only thing I dislike about this place is there running water like this sink water and shower water smells pretty bad even if you use a nice shower soap to try to smell good. Still feel dirty and smell nasty.
  • KR
    Kevin Richards
    Oct 3, 2025
    5.0
    Very quiet and clean
  • AB
    Angie Barrera
    Sep 21, 2025
    5.0
    We had a great stay. Can't complain about a single thing. The room was a lot bigger than expected. The ac was so cold we didn't even need the fan we always bring when traveling. The room was nice and clean. The pool was clean and the kids really enjoyed the colored lights once the sun went down. We travel a lot and this is definitely a place we would use again. 1 out of 10 I would give a 9.5 the breakfast was good but could use a bigger variety. Although we're not complaining because we didn't even expect a hot breakfast. Highly recommend.
  • MJ
    Michael Jacobson
    Sep 5, 2025
    2.0
    After check out they added $15 to my bill for stolen washcloths. I reached out to the email and never got a response. I get padding the bill but if your called out on it and then get treated as a ghost that just awful. Few other issues with the place but this is the one that gets under my skin.
  • JR
    jessica ring
    Sep 2, 2025
    1.0
    We stayed there with my husband and kid. Was charged for pets For three nights when they were not even there for three nights. Without being told they were charging me. Then front desk was rude. I could not even have friends hang out. Wich we were extremely quiet. Definitely will not recommend… and don’t say per friendly and then charge someone’s card without getting their permission.
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Frequently Asked Questions About SureStay by Best Western Floresville

Is breakfast included at SureStay by Best Western Floresville?

Yes, breakfast is available for free at the hotel.

What are the check-in and check-out times at SureStay by Best Western Floresville?

Check-in time is 3:00 PM and check-out time is 11:00 AM.