Holiday Inn Express & Suites Dallas NW - Farmers Branch by IHG
4.5410 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to our friendly Farmers Branch hotel near the heart of beautiful Dallas, Texas. Whether you’re passing through, are here on business, or plan to stay and explore for a while, our hotel is your home away from home.
Our location offers easy access to the George Bush Turnpike, I-635, and I-35, so exploring the area is easy. Top local attractions like the Dallas Museum of Art, the Galleria Dallas, and the Toyota Music Factory are within minutes of our hotel.
Throughout your stay in our corner of Texas, our hotel will be here to offer a clean and welcoming place to stay. Enjoy a dip in our outdoor pool with a barbecue grill. Start each morning with a free, hot breakfast with dozens of choices. Rest and recharge in your spacious room with a coffeemaker, plush bedding, microwave, and mini-fridge.
No matter what you need, our dedicated team will be here to make it happen. We can’t wait to welcome you to the Holiday Inn Express & Suites Dallas NW - Farmers Branch!
Location
Holiday Inn Express & Suites Dallas NW - Farmers Branch by IHG
1570 Lyndon B. Johnson Freeway, Farmers Branch, TX
75234, United States
Hours
Reviews
4.5
410 reviews
5 stars
301
4 stars
64
3 stars
14
2 stars
8
1 star
23
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Most guests reported clean rooms and well-maintained facilities, although some noted issues with bugs and inconsistent housekeeping.
Staff Service
The staff received high praise for being friendly, helpful, and accommodating, with specific mentions of individual employees providing excellent service.
Room Comfort
Rooms were generally described as comfortable and spacious, though some guests experienced issues with air conditioning and noise from other guests.
Breakfast Quality
The complimentary breakfast was frequently highlighted as a positive aspect, with many guests enjoying the variety and quality of food offered.
Customer Service Issues
Some guests reported negative experiences with customer service, particularly regarding check-in procedures and specific staff interactions.
- JDJeff DowningSep 14, 20252.0Shower poorly designed 1 elevator out of service Hallway of 4th floor not air-conditioned and very hot. Room AC doesn't work properly - either freezing or sweating but no in between
- HGHelen GrattanSep 2, 20255.0Staff were very friendly, welcoming and helpful. Room was great and decent size. Would highly recommend
- KMKevin McHenryAug 30, 20251.0Do not believe this hotel's policy on pets. They are not pet friendly and will require you to take your dog everywhere you go as you're not allowed to leave your dog in the room. This is not pet friendly. Their policy does not state that until you arrive and is a bait and switch to anyone with any kind of common sense. This is not the Ritz. It's a Holiday inn. Terrible customer service. GM has no clue how much money they are going to lose.
- JSJ SteeJul 14, 20255.0Clean and quiet! Comfy beds!
- LTLisa TannerJul 11, 20255.0Wonderful. Very efficient in taking care of room, everything cleaned always including public and private bathrooms. Great staff. Wonderful experience
Frequently Asked Questions About Holiday Inn Express & Suites Dallas NW - Farmers Branch by IHG
Is parking available at the hotel?
Yes, we offer free onsite parking for our guests, including a covered garage for added protection from the elements. Ample spaces are available for standard vehicles, along with accessible parking for your convenience.
Does the hotel offer a complimentary breakfast?
We provide a complimentary hot breakfast every morning, featuring a range of options such as eggs, pastries, fresh fruit, and more, to start your day with a delicious boost.
Is the hotel pet-friendly?
Yes, we are a pet-friendly hotel. You’re welcome to bring along your furry friends, making it easier for you to travel with your pets. Additional pet fees may apply, so feel free to contact us for details.
Are there business facilities available?
Our hotel caters to business travelers with convenient amenities like free Wi-Fi, a well-equipped business center, and small meeting rooms to support productive stays.
Does the hotel have an outdoor pool?
Yes, we have an outdoor pool with a barbeque grill, offering the perfect space to relax, unwind, and enjoy some Texas sunshine with family and friends.
What time is check-in and check-out at Holiday Inn Express & Suites Dallas NW - Farmers Branch?
Check-in starts at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast to guests?
Yes, guests can enjoy a complimentary hot buffet breakfast each morning.
Is the hotel pet-friendly, and are there any restrictions?
Yes, the hotel welcomes both cats and dogs. Additional pet fees may apply, so please contact the hotel for details.
Are there business facilities available at this location?
Yes, the hotel provides a business center and a meeting room to support business travelers.
What accessibility features does the hotel offer?
Holiday Inn Express & Suites Dallas NW offers accessible parking and is mobility accessible throughout the hotel.
Are there fitness amenities available on-site?
Yes, there is a free fitness center including equipment such as ellipticals, free weights, and treadmills.
What COVID-19 related cleaning measures are in place?
The hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, and offers contactless check-in and checkout.
Is parking available at the hotel, and is there an electric vehicle charging station?
Yes, free self-parking is available, including accessible parking, and there is an electric vehicle charging station on site.
What are some nearby hotels for comparison or alternative stays near Holiday Inn Express & Suites Dallas NW - Farmers Branch?
Nearby hotels include Candlewood Suites Dallas NW Farmers Branch, Renaissance Hotels, Hampton Inn & Suites Farmers Branch Dallas, and Omni Dallas Hotel at Park West, providing diverse accommodation options within close proximity.
Are there local restaurants or cafes near the hotel where guests can dine or relax?
Yes, nearby dining options include Dover's Grille and Madrid Market & Cafe, excellent spots to enjoy meals and refreshments during your stay.
What nearby amenities can guests use for fitness and wellness activities?
Guests can visit the nearby Fitness Center gym for workouts, or enjoy spa services at nearby locations like Massage Inn and Rare Artistry.