Holiday Inn Express & Suites Dallas NW - Farmers Branch by IHG

4.5
416 reviews
Welcome to our hotel in Dallas, Texas!

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to Holiday Inn Express & Suites Dallas NW - Farmers Branch, your home base for exploring Dallas. We combine comfort and a prime location with friendly service to provide a memorable stay. With quick access to the George Bush Turnpike, I-635, and I-35, exploring the local area is easy. Visit the Dallas Museum of Art, stroll the Dallas Arboretum and Botanical Garden, and catch a Dallas Mavericks or Stars game at American Airlines Center. Shop at the Galleria Dallas and visit Toyota Music Factory, a local hotspot for live music, drinks, and dining. Start each day with our complimentary Express Start® Breakfast Buffet, stay active in our Fitness Center, and relax at our pool and patio. Recharge with a free coffee in the lobby while your electric vehicle charges at our EV stations. Unwind in spacious guest rooms and enjoy free Wi-Fi and free parking. We provide everything you need for an unforgettable stay in Farmers Branch!

Location

Holiday Inn Express & Suites Dallas NW - Farmers Branch by IHG
1570 Lyndon B. Johnson Freeway, Farmers Branch, TX
75234, United States

Hours

Reviews

4.5
416 reviews
5 stars
306
4 stars
64
3 stars
14
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests praised the hotel for its cleanliness, with many noting that rooms and common areas were well-maintained.

Staff Service

The staff received numerous compliments for their friendliness and helpfulness, although there were some negative experiences reported.

Breakfast Quality

Guests enjoyed the complimentary breakfast, highlighting the variety and quality of food options available.

Room Issues

Several reviews mentioned issues with room maintenance, including problems with air conditioning, plumbing, and cleanliness in some instances.

Location

The hotel is conveniently located near restaurants and highways, making it a favorable choice for travelers.
  • JK
    JUNG KIM
    Jan 5, 2026
    5.0
    Good :)
  • SZ
    susu Z
    Dec 29, 2025
    1.0
    非常糟糕!从凤凰城飞过来已经是晚上已经很疲惫,本以为可以好好休息一晚,第二天还要驾车5小时赶路,没想到客房床上用品全是脏的,并且潮湿,床单上不止一处有毛发,真的太恶心啦!跟前台说明情况,被告知没人可以帮我们更换床单,我们需要自己更换,更过份的是干净的被套只有一个,我们为了早点休息只能选择自己更换床单,没有被套只好盖一层单薄的毯子,半夜冻醒试着开暖风,谁知道是扑鼻而来的臭气!在污浊的空气和冷之间,我们只好选择冷,折腾一晚,所有人都没有休息好,第二天其中一位家人一直喷嚏不断,后来在回程途中症状越来越重,竟然发起烧来。我们在退房时有告知了前台服务员前一晚的情况,她说会反馈给经理,及时发邮件或回电给我们,至今已经三天没有得到任何反馈,一句道歉都没有等到。这么多年以来第一次遇到这种事件,也没有见过这么不作为的酒店,看来这家酒店的管理从上到下都糟透了!
  • SC
    Shilo Cox
    Dec 14, 2025
    5.0
    This is probably one of the cleanest hotels we have ever stayed in. The staff is super friendly, the breakfast was good and hot. The rooms are very clean and smell good!! The beds were comfy as well! We will definitely stay here again when we are in the area!
  • BD
    Bobby Dick
    Nov 28, 2025
    5.0
    They are near DFW but not in flight path. Lots of nice restaurants in the area.
  • JD
    Jeff Downing
    Sep 14, 2025
    2.0
    Shower poorly designed 1 elevator out of service Hallway of 4th floor not air-conditioned and very hot. Room AC doesn't work properly - either freezing or sweating but no in between

Frequently Asked Questions About Holiday Inn Express & Suites Dallas NW - Farmers Branch by IHG

Is parking available at the hotel?

Yes, we offer free onsite parking for our guests, including a covered garage for added protection from the elements. Ample spaces are available for standard vehicles, along with accessible parking for your convenience.

Does the hotel offer a complimentary breakfast?

We provide a complimentary hot breakfast every morning, featuring a range of options such as eggs, pastries, fresh fruit, and more, to start your day with a delicious boost.