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DoubleTree by Hilton Hotel Dallas - Farmers Branch

4.0
(1310 reviews)

Business Details

11611 Luna Road, Farmers Branch, TX
75234, United States
(972) 506-0055
https://www.hilton.com/en/hotels/dalfbdt-doubletree-dallas-farmers-branch/

About

HotelDoubleTree
Enjoy a lakeside view from your balcony at DoubleTree by Hilton Hotel Dallas-Farmers Branch. Just off I-635, our hotel is seven miles from Dallas/Fort Worth (DFW) International Airport and less than 25 minutes from Dallas Love Field (DAL). Enjoy easy access to downtown Dallas from the Farmers Branch DART station. Our complimentary shuttle covers the local area, including Las Colinas and DFW Airport. While staying at our hotel, stay connected with complimentary WiFi access, and enjoy over 30 HD channels on the 37-inch flat-screen TV. Upgrade to a balcony room for stunning sunset views over Las Colinas Crossings Lake. Accessible rooms are designed for comfort and convenience, with roll-in showers available. Enjoy an extensive selection of fresh favorites at our Club Café breakfast. The fresh deli-style menu comprises soups, salads and sandwiches through lunch and dinner. Work out to your own schedule. In addition to a contemporary fitness room with modern cardio machines and free weights, you’ll find an outdoor pool to refresh under the Dallas sun. Jog sections of the 27-mile lakeside trail and challenge colleagues or the kids on the basketball court. Host your next event at our hotel. Our Lakeshore Boardroom hosts briefings on the doorstep of North Dallas corporate giants such as IBM, ATT, Exxon Mobil and Motorola. Combine rooms to make an elegant private dining space for up to 150 guests.

Location

DoubleTree by Hilton Hotel Dallas - Farmers Branch
11611 Luna Road, Farmers Branch, TX
75234, United States

Hours

Reviews

4.0
1,310 reviews
5 stars
648
4 stars
336
3 stars
124
2 stars
73
1 star
129

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many guests praised the friendly and attentive staff, particularly highlighting individuals like Sabrina and Howie for their exceptional service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms and bathrooms, which detracted from the overall experience.

Room Quality

Guests had mixed experiences with room quality, noting issues such as poor lighting, outdated furniture, and maintenance problems like low water pressure.

Dining Experience

The breakfast and dining options received criticism for being overpriced and not meeting expectations, with some guests expressing disappointment over the lack of complimentary breakfast.

Location and Amenities

The hotel’s location by the lake was appreciated, but some guests found the amenities lacking, such as the absence of an airport shuttle and limited dining options.
  • EC
    Erika Castro
    1 day ago
    5.0
    The customer service here is amazing, Howie at the front desk is always so welcoming and kind. She is so friendly and always has a smile on her face and that really makes a difference. I can’t rave enough about her and double tree!
  • NB
    N Byrum
    1 day ago
    1.0
    During the snow and ice storm, I attempted to book a room after multiple flight delays only to find out the airport shuttle does not run at that time. No other transportation services were running. I called right away to let the hotel know (within the hour of booking). They refused to cancel the room without charging me for the night. I emailed the GM immediately, they also refused to help. Exercise caution if you choose to stay here. I am unconvinced that management prioritizes customers. We ended up sleeping on the floor of the airport. I wonder how many other people were charged and not refunded. The hotel states they were “fully booked”.
  • TB
    T Bibbs
    Feb 22, 2026
    1.0
    I booked a room to avoid being stranded at the airport due to bad weather. When my fight arrived, I was informed that the shuttle would NOT be coming to pick me up from the airport. I spent the night in the DFW baggage claim and the hotel refused to refund the charge for the room!!
  • TT
    Tim Timmons
    Feb 18, 2026
    5.0
    Nice hotel with restaurant and bar. Rooms are updated and clean. Hotel staff were polite and attentive. Would definitely stay here again
  • RF
    Ricardus Flowers
    Feb 16, 2026
    5.0
    Really enjoy my stay here. Receptionist Mrs. Howie was wonderful, kind and courteous. I truly appreciate the warm welcome. Also the young lady that works at the bar was equally warm and welcoming. They made my experience memorable. I can't wait to visit again.

Frequently Asked Questions About DoubleTree by Hilton Hotel Dallas - Farmers Branch

What accessibility features are available at DoubleTree by Hilton Hotel Dallas - Farmers Branch?

The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.

Is there an airport shuttle service available at the hotel?

Yes, the hotel provides a free airport shuttle service for convenient transportation to and from Dallas/Fort Worth International Airport.

Brand Certified Facts from DoubleTree by Hilton Hotel Dallas - Farmers Branch

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