Most customers praised the cleanliness of the hotel and rooms, noting that they were well-maintained.
Staff Performance
While many reviews highlighted friendly and helpful staff, there were significant complaints about rude behavior from certain employees.
Breakfast Quality
The breakfast received positive feedback for being good and plentiful, although there were some complaints about specific items.
Customer Service Issues
Several customers reported serious issues with billing, reservations, and staff responsiveness, leading to dissatisfaction.
Room Comfort
Guests generally found the rooms comfortable, though there were complaints about humidity and maintenance issues in some cases.
KR
Kelly Rogers
Dec 29, 2025
5.0
This hotel was clean, the staff was friendly, and the breakfast was very good.
WS
William Schleicher
Dec 26, 2025
5.0
Great room
BB
Brittany Bishop
Dec 5, 2025
5.0
Smells good nice and clean would recommend
RW
Randy Watson
Oct 21, 2025
5.0
Great hotel. Well maintained.
RR
R Rangel
Oct 12, 2025
5.0
Nice room it was clean, everything worked as it should. The breakfast area was nice and clean and they had complimentary free breakfast. You can't beat that.
Frequently Asked Questions About Holiday Inn Express & Suites Fairfield-North by IHG
Does Holiday Inn Express & Suites Fairfield-North offer accessible parking?
Yes, accessible parking is available at Holiday Inn Express & Suites Fairfield-North.
Is breakfast included with the stay at this hotel?
Yes, free breakfast is available, including a buffet breakfast option.
What time can I check in and check out?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Express & Suites Fairfield-North.
Are pets allowed at Holiday Inn Express & Suites Fairfield-North?
No, pets including cats and dogs are not allowed at this hotel.
Is the hotel equipped with fitness and wellness facilities?
Yes, the hotel features a free fitness center with elliptical machines and treadmills, as well as a hot tub and outdoor pools.
Does the hotel provide any special services for cleaning and hygiene?
Yes, the hotel employs enhanced cleaning procedures including use of commercial-grade disinfectants, sanitizers, daily housekeeping, and contactless check-in/out.
Is Wi-Fi available for guests at the hotel?
Yes, free Wi-Fi is available in public areas of the hotel for all guests.
What nearby dining options are available near the hotel?
Nearby dining options include Sonic Drive-In, Bush's Chicken, Sam's Original Restaurant, Subway, McDonald's, Dairy Queen, and TX Burger Fairfield.
Where can guests refuel or find convenience stores near the hotel?
Guests can find nearby gas stations and convenience stores such as Shell Gas Station, Chevron Station Fairfield, Exxon, Texaco, Jolly’s Shell, and Sam's Drive In Grocery.
Are there any nearby attractions or services that might be useful for hotel guests?
Nearby services include Bitcoin ATMs like Coinsource and LibertyX, car wash services such as Roadster Car Wash, and various fast food restaurants like Orange Julius for quick meals.