Holiday Inn Express & Suites Ennis by IHG

3.6
483 reviews
Welcome to the Holiday Inn Express Ennis

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Ennis Hotel offers Texas Southern CharmWelcome to the Holiday Inn Express® hotel in Ennis. Our hotel offers great accommodations in an ideal location off I-45, just south of downtown Dallas. Guests are able to enjoy the convenience of big city attractions in Dallas and still have the friendly service and hometown charm of Ennis, Texas.Our hotel's location is perfect for business travelers. We are near many area businesses like The Schumacher Group, Ennis Steel Industries, Inc., CVS Pharmacy Distribution Center, Sterilite Corporation of Texas, Tampko and Saint Gobain. This four-story property offers business travelers a variety of key amenities, such as free high-speed wired and wireless Internet access throughout the hotel. Many of the area's biggest attractions are within a few miles of our hotel like the Ennis Railroad and Cultural Heritage Museum, Texas Motorplex, Big O Speedway, the National Polka Festival, and Lake Bardwell We are neighboring town to Waxahachie, which boasts a variety of shopping.This hotel features great amenities like an on-site Fitness and Business Center, a 1,302-square feet meeting room and a complimentary, hot breakfast bar. Come and enjoy the warmth and hospitality of the Holiday Inn Express® hotel in Ennis.

Location

Holiday Inn Express & Suites Ennis by IHG
601 N. Sonoma Trail, Ennis, TX
75119, United States

Hours

Reviews

3.6
483 reviews
5 stars
220
4 stars
91
3 stars
39
2 stars
31
1 star
102

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff, particularly Buffy, for being friendly, helpful, and accommodating.

Cleanliness

While some guests reported clean rooms, others mentioned issues with cleanliness, including bugs and unclean bathrooms.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and unresolved complaints.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking.

Maintenance Problems

Numerous guests reported maintenance issues, such as broken amenities and poor water pressure.
  • OK
    Oviedo Kids
    Dec 28, 2025
    5.0
    Enjoyed our overnight stay. Rooms were very clean and cool, but a bit humid (weather outside was warm). Hot showers were a plus. Breakfast was plentiful, clean and delicious. Lucy was delightful and very helpful.
  • CG
    Chris Giles
    Dec 21, 2025
    1.0
    My wife and I stayed at this location in January of 2025 to attend a funeral for a family member. After the stay we received a phone call to inform us that we had been overcharged for our stay and we would be refunded. Days later we received another call saying they refunded us too much and we had to repay and so we did. Now here we are nearly a year later and I received yet another phone call to tell me the person responsible for the entire mess (Who apparently no longer works at the hotel) supposedly never actually took the repayment. The person I spoke with was incredibly argumentative and seemed to think that I was personally responsible for rectifying open tickets at their hotel. I attempted to recall all of the events from nearly a year prior while being blasted by her nonsensical rhetoric and when I attempted to explain that we made the payment I was told that her notes say otherwise. The conversation ended abruptly with me being told I am no longer welcome at their hotel. To anyone finds the need to stay overnight in Ennis, do yourself a favor. Stay away from this hotel unless you want to be held responsible for the severe ineptitude of their staff.
  • HC
    Heather Carrillo
    Dec 20, 2025
    5.0
    Location is right off the highway, very easy to get to and from when you are coming & going. Restaurants are within walking distance. The rooms are nice, facility is very clean & well maintained. Everyone was very accommodating. The staff was great and always friendly. I would like to give a special thank you to those that were there on my families stay and took great care of us. Lucy, Tesa, Badair & Amy. My daughter lives in Ennis. This will always be our home away from home when visiting there! Thank you all for the hospitality given.
  • KN
    Kimberly Newman
    Nov 8, 2025
    4.0
    Staff was super nice! Very helpful with all my questions or concerns. Was a little nervous as a solo female traveler and lots of contract workers in and out of the hotel but did not encounter any issues.
  • KK
    Kendall Kinsey
    Nov 1, 2025
    5.0
    Buffy Herrera was fantastic! Great personality and was so helpful. She was extra sweet to my kiddos too. Hotel is nice and clean. Right off the interstate. Felt safe as well. Highly recommend!

Frequently Asked Questions About Holiday Inn Express & Suites Ennis by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Ennis?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Is breakfast included at the Holiday Inn Express & Suites Ennis?

Yes, a complimentary hot breakfast buffet is available for all guests.