Best Western Plus Elmendorf Hotel / San Antonio Hotel

4.2
765 reviews

About

HotelBest Western
At the Best Western Plus Elmendorf Hotel / San Antonio Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Elmendorf Hotel / San Antonio Hotel will stand out among other hotels in Elmendorf,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Elmendorf Hotel / San Antonio Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Elmendorf Hotel / San Antonio Hotel
20015 Eagle Ford Way, Elmendorf, TX
78112, United States

Hours

Reviews

4.2
765 reviews
5 stars
469
4 stars
141
3 stars
53
2 stars
23
1 star
79

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many guests praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific rooms being dirty or poorly maintained.

Customer Service

Feedback on customer service was mixed; while some staff members were described as friendly and helpful, others were noted for being rude or unprofessional.

Breakfast Quality

The breakfast received positive remarks for variety and quality, although some guests found it lacking or unsatisfactory.

Location Issues

Several reviews mentioned difficulties with the hotel's location, including accessibility and safety concerns.

Management Concerns

There were numerous complaints regarding management's responsiveness and professionalism, particularly in handling customer issues.
  • JG
    James Govantes
    Dec 24, 2025
    5.0
    Un exelente Lugar para alojarse,las habitationes muy limpias las señoras del servicio muy amables pero quiero destacar a una en especial,una chica joven muy servicial que nos atendió a mi esposa y a mi en el tercer piso,no recuerdo su nombre pero se que nos prestó muy buen servicio y siempre atenta con su labor,también nos gustó la hora del desayuno la señora muy alegre y servicial aunque habla un poquito alto,volvería alojarme sin duda aquí
  • AW
    Alhussein Wis
    Dec 22, 2025
    1.0
    Came for a walk-in reservation, desk receptionist said we cant see the room before reserving. Also said no refunds if the room is dirty or not prepared. Terrible service.
  • OR
    Oscar Roque
    Dec 22, 2025
    5.0
    Great clean place for night stay , Just a little hard to get in and out to the freeway.
  • PM
    PANDA MUCIKAL
    Dec 16, 2025
    4.0
    La ubicación no está tan a la vista y a la mano y no cuenta con restaurante para comer o cenar
  • LH
    Lisa Marie Hefner
    Dec 16, 2025
    5.0
    I wish i could give more than 5 stars! We stayed here in room 303 for around 2 weeks about a week or so ago, and it was a great stay! They didn't give me any crap about my service animal. We were both sick so we didnt eat breakfast until the last few days, but it was good and they changed it up so you're not eating the same thing every morning. And the entire housekeeping department went above and beyond every single day, even though we were sick. This was my boyfriend's stay this time, but we both travel a lot for our jobs, and this place was by far one of the best stays weve had! Thank you to the entire staff for your outstanding hospitality ☺️

Frequently Asked Questions About Best Western Plus Elmendorf Hotel / San Antonio Hotel

Where is the Best Western Plus Elmendorf Hotel / San Antonio Hotel located?

It is located at 20015 Eagle Ford Way, Elmendorf, TX 78112, USA.

Does the Best Western Plus Elmendorf Hotel offer free Wi-Fi to guests?

Yes, free Wi-Fi is available for all guests at the hotel.