Brand Certified
Hotel Indigo El Paso Downtown by IHG
4.2(2421 reviews)
Certified by Hotel Indigo El Paso Downtown by IHG • Apr 05, 2026
Business Details
325 N. Kansas Street, El Paso, TX
79901, United States
Certified by Hotel Indigo El Paso Downtown by IHG • Apr 05, 2026
(915) 532-5200
Certified by Hotel Indigo El Paso Downtown by IHG • Apr 05, 2026
https://www.ihg.com/hotels/us/en/el-paso/elpin/hoteldetail
Certified by Hotel Indigo El Paso Downtown by IHG • Apr 05, 2026
About
Certified by Hotel Indigo El Paso Downtown by IHG • Apr 05, 2026
HotelWedding VenueConference CenterBusiness Meeting LocationsHotel Indigo
At Hotel Indigo® El Paso, mid-century architecture meets contemporary design in the middle of a bustling West Texas metropolis formed on a lively blend of Mexican and American culture. The hotel mixes El Paso history — our building was once home to the 1960s-era Downtowner Motor Inn — with the spirit of today’s downtown. Wake up to locally grown and roasted coffee, cool off in our fifth-floor outdoor pool and watch desert sunsets from our floor-to-ceiling windows. After you venture to the Franklin Mountains, Chihuahuan Desert and Rio Grande, explore relaxation in your luxurious guest room; unique décor, plush linens, spa-inspired showers and spacious work areas welcome you back
Location
Certified by Hotel Indigo El Paso Downtown by IHG • Apr 05, 2026
Hotel Indigo El Paso Downtown by IHG
325 N. Kansas Street, El Paso, TX
79901, United States
Hours
Certified by Hotel Indigo El Paso Downtown by IHG • Apr 05, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.2
2,421 reviews
5 stars
1,493
4 stars
489
3 stars
133
2 stars
95
1 star
211
- AAAnnie5 days ago5.0I want to take a moment to recognize the outstanding service provided by the front desk representative, WILLIAM during my recent stay. From the moment I arrived, he greeted me with a warm, genuine smile and a welcoming attitude that immediately set a positive tone. His professionalism and attention to detail were evident throughout my stay. He was not only efficient with the check-in process, but also took the time to ensure all my questions were answered and that I felt comfortable and informed. What truly stood out was his approachable demeanor and he made every interaction feel personal and sincere rather than routine. Because of his efforts, my stay was not only smooth but genuinely enjoyable. It’s clear that he takes pride in his role, and his positive attitude and dedication significantly enhanced my overall experience. I truly appreciate his exceptional service and hope he is recognized for the impact he has on guests. Thank you William!
- RSRaul Noe SanperMar 29, 20265.0De habitaciones no puedo decir nada porque no nos hemos quedado ahí. Solo hemos dejado nuestro vehículo guardado en el estacionamiento por algunas semanas cuando vamos a México de vacaciones y la verdad es un excelente lugar para dejarlos ahí y te cobran muy bien $100 dólares aproximadamente por todos los días que dejas tu vehículo, ya que en otros lugares te cobran hasta $20 dólares el día y nosotros lo hemos dejado 3 o 4 semanas por los $100 dólares.. Bastante bien recomendado y el personal del parking tienen excelente atención con la gente..
- ATAaron TorresMar 25, 20265.0Just went to the bar. Service was amazing, top notch and extremely friendly. Drinks are average price for downtown but atmosphere and views are top tier. Highly recommend!
- JRJ RMar 23, 20265.0Wonderful hotel and everyone I’ve interacted with is kind and goes out of their way to help. Rooms are clean and AC works great! The restaurant, Mamacita’s, is fantastic. I had the best piece of carrot cake there. Go try it!
- GFGrant FreeseMar 23, 20261.0Do not stay here. They will chain a barrel to your car if you overstay parking by 5 minutes, then demand a random to let you leave. Hector, you earned this review.
Frequently Asked Questions About Hotel Indigo El Paso Downtown by IHG
Is Hotel Indigo El Paso Downtown by IHG suitable for business travelers?
Yes, Hotel Indigo El Paso Downtown by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo El Paso Downtown by IHG have a loyalty program?
Yes, Hotel Indigo El Paso Downtown by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo El Paso Downtown by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo El Paso Downtown by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo El Paso Downtown by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo El Paso Downtown by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo El Paso Downtown by IHG?
Check-in time is 15:00 and check-out time is 11:00.
Does the hotel have accessible parking for guests with mobility needs?
Yes, Hotel Indigo El Paso Downtown by IHG offers accessible parking for guests.
Is there a fitness center available for guests at Hotel Indigo El Paso Downtown?
Yes, the hotel has a free fitness center with elliptical machines and free weights available for guests.
Are pets welcome at Hotel Indigo El Paso Downtown by IHG?
Yes, pets are welcome at this hotel.
What dining options are available within Hotel Indigo El Paso Downtown?
The hotel features one restaurant and a bar for guest dining and refreshments.
Does the hotel provide concierge services and business facilities?
Yes, the hotel has a concierge and a business center available for guests.
What measures has Hotel Indigo El Paso Downtown taken for sanitation and guest safety?
The hotel uses commercial grade disinfectants, performs enhanced cleaning of common areas and guest rooms, has employees trained in hand washing and cleaning procedures, and provides sanitizer. Contactless check-in and check-out are also available.
Where can guests find nearby dining options close to Hotel Indigo El Paso Downtown?
Guests can explore nearby restaurants such as Downtowner, Circa 1963, Mamacitas, ELEMI Restaurant, Macs Place Restaurant, The Reagan, Leo's, Mac's Downtown, Luigi's Homestyle Pizza, and Oak & Antler American Tavern for diverse dining experiences.
Are there nearby bars and lounges where guests can enjoy evening entertainment?
Yes, nearby lounges and bars include The Berkeley Cocktail Lounge, The Network, Circa 1963, Oak & Antler American Tavern, Leo's Bar, and 324 N Stanton St Parking which also offers bar services.
What nearby amenities can help guests with transportation and parking during their stay?
Guests can find nearby parking options such as Diversified Parking and 324 N Stanton St Parking for convenient vehicle parking during their stay.
Brand Certified Facts from Hotel Indigo El Paso Downtown by IHG
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