Holiday Inn El Paso Airport by IHG

4.0
839 reviews
Welcome to the Holiday Inn El Paso Airport

About

HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to the Full Service Holiday Inn El Paso Airport Hotel! Our team is ready to welcome you into the warmth and light of West Texas Hospitality by delivering exceptional "Second to None" service. Conveniently located off I-10, minutes from the El Paso International Airport and Fort Bliss home of the 1st Armored Division. Our comfortably appointed guest rooms are spacious and come equipped with microwave, refrigerator and Keurig coffee makers. Complimentary High Speed Wi-Fi access throughout the hotel, 24-hr business and fitness center so you can maintain a good balance between your work and health. Cool down in our outdoor heated swimming pool while getting refueled at our Signature "Sun City Bar Grille". Complimentary shuttle service to and from the airport from the hours of 8am-5pm. El Paso is known as "The Sun City," boasting over 300 days of sunshine each year, filled with rich with culture, history, stunning natural desert fauna and wonders. El Paso is home to Global Companies such as Northrup Grumman, Cardinal Health, Yazaki, Johnson & Johnson, Amazon Fulfillment Center and Tony the Tiger Sunbowl. For those special, memorable moments; Quinceaneras, Bridal Showers, Board Meetings, Company Training, we have over 1140 Sq. Ft. in meeting space, our sales team is ready to cater, service and meet all your needs.

Location

Holiday Inn El Paso Airport by IHG
6351 Gateway Boulevard West, El Paso, TX
79925, United States

Hours

Reviews

4.0
839 reviews
5 stars
412
4 stars
219
3 stars
104
2 stars
44
1 star
60

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted dirty rooms and bathrooms, with hair and stains reported in several instances.

Customer Service

While some staff members received praise for their friendliness, others were criticized for poor service and lack of responsiveness.

Amenities and Maintenance

Guests reported issues with broken amenities, such as non-functioning coffee makers and elevators, as well as a lack of breakfast options despite being advertised.

Renovation Concerns

The hotel is undergoing renovations, but many guests felt that the property was still in disrepair and not well-maintained.

Location and Value

The hotel is conveniently located near the airport and shopping areas, but many guests felt the overall value did not meet expectations given the condition of the property.
  • CS
    Craig Sanders
    Nov 10, 2025
    5.0
    The great breakfast and dinner selection it's a great location right off the interstate.
  • DP
    David Pettee
    Nov 10, 2025
    5.0
    I stayed here for over a month for work. The staff were amazing. The GM Rachel always took care of me for anything I needed. The Bartenders Karla is one of the most amazing people I have met while being down there. The cook Myto makes the best breakfast! Everyone on staff there is super friendly and made me want to come visit again.
  • PG
    Phillip Grant
    Oct 24, 2025
    5.0
    Great place very discreet.. i hope my wife doesn't read this.
  • AO
    Amelia O
    Oct 19, 2025
    5.0
    We were only here for a quick night, but the room was a great price and we were only about 5 minutes from the airport! Room was spacious and clean but there was no bedding for the sofa bed so we had to use some of the bedding from each bed.
  • KK
    Kameron Kopczynski
    Oct 2, 2025
    1.0
    Room was dirty, front desk never answered the phone, pictures are deceiving of hotel. One of the dirtier hotels I’ve stayed at.

Frequently Asked Questions About Holiday Inn El Paso Airport by IHG

What are the check-in and check-out times at Holiday Inn El Paso Airport?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free airport shuttle service?

Yes, a complimentary airport shuttle service is available from 8 AM to 5 PM.