Located in El Paso,TX, the Best Western Sunland Park Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Gus and Elizabeth for their exceptional service.
Cleanliness
Most reviews noted that the rooms and common areas were clean and well-maintained, contributing to a pleasant stay.
Noise Issues
Several guests reported significant noise from traffic, especially for rooms facing the street, which affected their sleep quality.
Breakfast Experience
While some guests enjoyed the breakfast offerings, others found it lacking in variety or quality, indicating room for improvement.
Pet Policy
The hotel's pet policy received mixed reviews, with some guests appreciating accommodations for pets, while others were frustrated by restrictions.
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Sarai Z
Dec 29, 2025
5.0
Great service, I asked for a pack and play for my baby over a text and when arrived to our room it was there and in new condition. Fast check in and check out. Great location 9
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Melissa C.
Dec 28, 2025
1.0
Stay away from this hotel!! They took my payment and stole my credit card information and committed fraud. We will be pressing charges against their employees who did this!
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Corina Mendoza
Dec 22, 2025
2.0
Not pet friendly! If you have a pet it must be kept in a cage if you go to dinner or leave your room for any reason. No pet area for your pet to relieve itself.
Free breakfast! Not continental as informed by the clerk the night i checked in! Other than my issue with the required cage its a very nice and clean place. Very convenient to the freeway and Sunland Park Mall.
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Isabel Morales
Dec 17, 2025
5.0
I was upset when I entered the room on 1st floor. It smelled awful and the bed wasn’t made properly. I had to request for another room on 2nd floor which was way much pleasant. I had a good sleep, beds are very comfortable and everything was very clean. The breakfast was great as well.
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Elisa
Dec 15, 2025
4.0
Our room was clean and well appointed. Roomy and well lit . The only down side was the traffic noise. If you’re a light sleeper, you will want some white noise.