Home2 Suites by Hilton Edinburg

Reviews

• MM

  Max Mayaka

  1 day ago
  1.0
  I’m currently staying at a Home2 Suites, and I’ve been having a really rough time due to the noise levels. It constantly sounds like someone upstairs is dropping heavy objects, making it very hard to rest. When I asked the front desk about it, they told me no one is staying on the third floor (I’m on the second), which was confusing. I requested a room change and was moved to Room 328, but that room had a strong unpleasant smell, so I decided to return to my original room despite the noise. Unfortunately, sleep has been difficult—especially since I have a 12-hour shift in the morning and am not here for leisure. I still have four more nights to go, so I’m hoping things improve, but so far, it’s been a very disappointing experience.
• NO

  Nimfa Ortiz

  Feb 16, 2026
  5.0
  Clean facility! I highly recommend this hotel.
• CE

  Chino E

  Feb 5, 2026
  5.0
  Was visiting family in town and decided on this property which was close. Have stayed with this hotel before and will continue to always have them in my top choices as we have always had a great experience with this hotel. Friendly staff and breakfast buffet never disappoints!!!
• WD

  william dodson

  Jan 14, 2026
  4.0
  Nice hotel, the morning breakfast is horrible. The check in staff was nice but the evening staff was clueless. Needed to use the computer and printer, neither worked and no one on any of the shifts new how to fix it or log in. The room was clean. Not a bad stay but they need better food.
• FE

  Fernanda Castillo Escobar

  Dec 28, 2025
  1.0
  ​I am beyond disappointed in this property; this was easily the worst hotel stay I have ever experienced. The level of service was non-existent. Throughout my entire 3-night stay, I was denied basic housekeeping. I was told I had to take out my own trash and that fresh towels would not be provided. ​Even more disturbing were the major security breaches: staff opened my door twice while I was in the room. This is a terrifying lack of regard for guest privacy and safety. ​To make matters worse, I was charged a $100 "safe" deposit without any prior explanation. Despite checking out, this money has not been returned to me. When I confronted the front desk about the charge and the poor service, the staff was incredibly rude and unhelpful. They flat-out refused to provide the General Manager’s contact information, effectively blocking me from resolving the issue. ​I am demanding a contact for management or the corporate office immediately to get my $100 back. I will not let this go until the deposit is refunded and the staff is held accountable for their unprofessional behavior. Do not stay here

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