Cleanliness
While many guests appreciated the cleanliness of the rooms, several reviews highlighted issues such as rust in bathrooms, dirty floors, and unpleasant odors.
Breakfast
The breakfast service received high praise, particularly for the quality and friendliness of the staff, especially Miros Azuara, who was noted for her excellent service.
Customer Service
Customer service experiences varied significantly; while some guests reported friendly and helpful staff, others encountered rude or unhelpful interactions, particularly at the front desk and breakfast area.
Room Quality
Guests had mixed feelings about room quality, with some rooms being described as clean and spacious, while others reported issues like outdated decor, maintenance problems, and unpleasant smells.
Location and Amenities
The hotel is conveniently located, but some guests noted noise from nearby bars and the busy street, which could affect the overall experience.