Many customers praised the hotel for its cleanliness, although some reported issues with bathrooms needing better maintenance.
Staff Performance
The staff received mixed reviews; while some were described as friendly and accommodating, others reported rude behavior from management.
Breakfast Quality
The breakfast offerings received varied feedback, with some guests enjoying the selection while others found it lacking in quality and variety.
Room Conditions
Guests appreciated the comfort of the rooms, but there were complaints about maintenance issues, such as hot water availability and noise disturbances.
MA
Michelle Anderson
5 days ago
1.0
I hate to be harsh but the room we were given was genuinely gross to stay in. There was a pile of old dead crickets by a chair that had a weird stain that doesn’t look like it’s been cleaned. I ended up having the sanitize “touch points” around the room myself(door knobs, counters,etc). You can tell they do a very superficial tidying of the room but it is not well cleaned unfortunately. I’ve stayed at motels cleaner than the room we were in. I would not be at all surprised if they don’t bother to change the sheets between guest stays. Can’t wait to go home and shower.
Service was just fine, no complaints with any of the staff, check in/out process went smoothly.
RR
Ryan Rhoads
5 days ago
1.0
The room had no hot water. After 12 hours on the road on a Friday, all me and my family wanted to do is take a shower and go to bed, but we couldn't. After talking to the front desk (who then contacted the hotel manager) I was told nothing could be done that night. I was then informed that the manager was going to contact me after the weekend and the room was going to be comp. The manager never called me and the room was never comp.
TG
Tanmay Ghodke
Jan 4, 2026
5.0
Hi, I need to talk to you about something important. Can I get your contact email?
BB
Brittany
Dec 23, 2025
1.0
My whole stay was without warm water. Staff actively knew of the issue and didn’t proactively try to resolve it. No compensation for poor stay either.
ZS
Zimba Strebor
Dec 10, 2025
2.0
I had to actually go out to buy products to clean sink and toilet! Disgusting! Both had black residue build up around edge. Horrible. Everything else was ok. I don’t want the breakfast because if the same ppl cleaning, they just might be cooking and: or preparing the food too. Disappointed!
Frequently Asked Questions About Holiday Inn Express Early by IHG
What are the check-in and check-out times at Holiday Inn Express Early by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included and what type is offered at the hotel?
The hotel offers a free buffet breakfast for guests.
Does the hotel provide free Wi-Fi access?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express Early?
No, pets including cats and dogs are not allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and has an elevator.
What fitness facilities are available at the hotel?
The hotel features a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are there business facilities available for meetings or work?
Yes, there is a business center and two meeting rooms available for guests.
Does Holiday Inn Express Early offer housekeeping services?
Housekeeping is available daily to maintain cleanliness and comfort for guests.
Is there accessible parking available at the hotel?
Yes, the hotel provides accessible parking as part of its accessibility features.
How can nearby attractions or places help during a stay at Holiday Inn Express Early?
Nearby places like Starbucks offer convenient coffee and snacks, while CEFCO Convenience Stores provide essentials and gas. Farmers & Merchants Bank and Western Union are available for financial services. Guests can also visit local spas such as Texas Sol Spa for relaxation. These nearby amenities enhance guest experience before or after their stay.