Business Details
About
Hotel
Your Home in Duncanville, TX
Spend your Dallas business or vacation trip in our suburban Duncanville hotel, ideally located close to I-20 and I-35, and convenient to Dallas, Arlington, Ft. Worth and the Metroplex. Duncanville attractions, Cowboys Stadium, Six Flags Over Texas, and downtown Dallas are minutes away.
Plan a conference in our Convention Center, a training seminar, or a wedding in our 14,000 sq. ft. flexible meeting space. We offer full-service catering and complimentary WiFi. Our meeting space accommodates medium to large events, from 20 to 500. Our Grand Ballroom holds up to 450 guests, perfect for Duncanville weddings.
Visit our cozy lobby where you’ll find the Lobby Lounge and 24-hour Pavilion Pantry® which sells sundries, prepared meals to heat in your room, and beverages. Check your email in our complimentary business center. Maintain your workout routine in our fitness center or check out a Stay Fit Kit® from the front desk. Enjoy a swim in our outdoor pool or a soak in the whirlpool.
Your guest room or suite provides complimentary WiFi, ergonomic Mirra by Herman Miller® guest chairs and 39-inch TVs. Be treated like royalty when you are a guest at this hotel in Duncanville, Texas.
Location
Hilton Garden Inn Dallas/Duncanville
800 North Main Street, Duncanville, TX
75116, United States
Hours
Reviews
4.0
1,681 reviews
5 stars
840
4 stars
386
3 stars
186
2 stars
93
1 star
176
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly and helpful, particularly highlighting individuals like Nicole and Patrick for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including reports of bugs, dirty bathrooms, and unpleasant odors in the hallways and rooms.
Room Condition
Guests noted that the rooms felt old and dated, with requests for upgrades and maintenance frequently mentioned.
Breakfast Complaints
Multiple customers expressed dissatisfaction with the breakfast options, citing high prices and confusion over what was included.
Location Concerns
The hotel’s location received mixed reviews, with some guests feeling unsafe due to reports of theft and a lack of security.
- DCD C1 day ago2.0I gave 2 stars due to staff being friendly and professional. However, the room was nasty. It was dirty, there was a dirty QTip in the corner of the bed, the iron board cover was nasty. Food was horrible. I was double charged ( I am working on getting the charges fixed).
- LWLisa WarrenNov 15, 20255.0Our church Volunteer Banquet was here this week. 10 min from home very nicely decorated and friendly staff.
- JHJoke HaaijerNov 14, 20255.0Great place!! Very clean spaceous and the breakfast was a pleasant surprise which I did not expect in the American Roadside hotels
- QPQuendar Pendleton PriceNov 12, 20255.0Ants, bathrooms clean, and awesome services...Lady at the front desk was awesomely amazing
- ASAlisha SmithNov 4, 20255.0From check in I knew my stay would be great. I didn't expect it to be AMAZING but here we are. I was checked in by the front desk manager and that set the tone for me. Most times you my have a manager in the office behind the scene but this manager ( sorry I didn't get her name) was out front. My room was clean and the bed was very comfortable. I will definitely book again just based off my stay.
Frequently Asked Questions About Hilton Garden Inn Dallas/Duncanville
What are the check-in and check-out times at Hilton Garden Inn Dallas/Duncanville?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free WiFi to guests?
Yes, complimentary WiFi is available in guest rooms and public areas.
Are pets allowed at the Hilton Garden Inn Dallas/Duncanville?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel, and is it free?
Yes, free self-parking is available for guests.
What dining options are available on-site at the Hilton Garden Inn Dallas/Duncanville?
The hotel has 4 restaurants, a bar, a 24-hour Pavilion Pantry for prepared meals, and room service is available.
Does the hotel provide facilities for business events or weddings?
Yes, it has 15 meeting rooms and a grand ballroom that can accommodate up to 450 guests for weddings or conferences.
Are there fitness and recreational amenities at the hotel?
Yes, a free fitness center and an outdoor pool are available to guests.
What nearby attractions can guests visit when staying at Hilton Garden Inn Dallas/Duncanville?
Guests can visit Cowboys Stadium, Six Flags Over Texas, downtown Dallas, and the African American Education Archives and History Program, all minutes away from the hotel.
What nearby religious organizations are close to the hotel for visitors interested in attending services?
Nearby churches include New Life Christian Outreach Church, Church of Christ, and Oak Gardens Church of Christ, all within close proximity to the hotel.
Where can guests find convenient stores or dining options near the hotel?
Guests can visit Mariama Jalloh convenience store, Jack in the Box fast food restaurant, and Los Lupes Mexican restaurant near the hotel for additional shopping and dining choices.