Business Details
About
HotelHilton
Your Home in Duncanville, TX
Spend your Dallas business or vacation trip in our suburban Duncanville hotel, ideally located close to I-20 and I-35, and convenient to Dallas, Arlington, Ft. Worth and the Metroplex. Duncanville attractions, Cowboys Stadium, Six Flags Over Texas, and downtown Dallas are minutes away.
Plan a conference in our Convention Center, a training seminar, or a wedding in our 14,000 sq. ft. flexible meeting space. We offer full-service catering and complimentary WiFi. Our meeting space accommodates medium to large events, from 20 to 500. Our Grand Ballroom holds up to 450 guests, perfect for Duncanville weddings.
Visit our cozy lobby where you’ll find the Lobby Lounge and 24-hour Pavilion Pantry® which sells sundries, prepared meals to heat in your room, and beverages. Check your email in our complimentary business center. Maintain your workout routine in our fitness center or check out a Stay Fit Kit® from the front desk. Enjoy a swim in our outdoor pool or a soak in the whirlpool.
Your guest room or suite provides complimentary WiFi, ergonomic Mirra by Herman Miller® guest chairs and 39-inch TVs. Be treated like royalty when you are a guest at this hotel in Duncanville, Texas.
Location
Hilton Garden Inn Dallas/Duncanville
800 North Main Street, Duncanville, TX
75116, United States
Hours
Reviews
4.0
1,690 reviews
5 stars
843
4 stars
387
3 stars
189
2 stars
93
1 star
178
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendliness and helpfulness of the staff, particularly mentioning individuals like Nicole and Patrick.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and common areas, with reports of bugs and unpleasant odors.
Room Quality
Guests expressed dissatisfaction with the condition of the rooms, citing issues like outdated decor, broken amenities, and maintenance problems.
Breakfast Experience
Several customers criticized the breakfast service, mentioning high prices and limited options, with some feeling misled about what was included.
Safety Concerns
There were multiple reports of theft and safety issues in the area surrounding the hotel, leading to concerns about security measures.
- LOLola Odufuye2 days ago3.0The hotel was ok but needs updating. Too many bugs in the rooms. They sell water in the rooms if you are not at least a silver rewards member and the breakfast is underwhelming and not free.
- LJLeo Jerman3 days ago3.0This place is in need of a makeover. Although the rooms are ok, the overall aesthetic is about 20 years past its prime. My door has a crack between the frame and the door on the side so wide I can almost stick my finger in it. The paint is peeling in the bathroom and the traffic noise is so loud it's almost like you're sleeping on the highway you can see outside. The people that work the desk here are super nice tho and the hotel is right off the highway so it's a good place if you need a place to stop for the night after a long drive. Not really the type of place I would go out of my way to stay at again tho.
- ACAdelmira Casarez4 days ago1.0Please be aware that there are no cameras facing the cars in the parking lot. Our second night staying at the hotel someone stoled our rear lights from our truck. They should have someone patrolling in the parking lot. Our vacation was a total mess. We had to order the lights and we couldn’t use our truck for the rest of our trip. All we got was an apology “sorry we only have cameras in the entrance doors”. First and last time that we stay at a Hilton hotel.
- WMWillie MurrayDec 21, 20253.0The room was okay bathroom tub was chipped. Wifi was slow and went out for about a whole day. Only one coin operated washing machine and dryer. The breakfast was decent. There isn't a business center either.
- FMFiorella MezaDec 8, 20251.0Pésimo el servicio en el hotel . Apenas llegamos decidimos almorzar en el restaurante y tomar vino celebrando nuestro aniversario . Terminamos de comer y le pedimos ala Mesera que porfavor si podía retirar los platos y ella dijo que no , nos envió la cuenta varias veces a pesar de que pedíamos vino , luego cerveza . La atención muy pésima . Llegamos al cuarto y el cuarto estaba sucio , habíamos alquilado por una noche que me costó $200 con los taxes fue el sábado 06 al domingo 07 , pedimos un cuarto con jacussi y el jacussi estaba sucio , y roto . No habían toallas . Quisimos reclamar pero la de recepción que por cierto ella nos trató muy bien no hablaba español . Tuvimos que dejar el cuarto a las 11 pm ya que no era lo que pensábamos , me incomodó no poder entrar al jacussi ya que estaba sucio y además manchado y roto . Lamentablemente es un pésimo servicio . Haré mi reclamo para que me hagan la Devolución de mi dinero . Tuve que perder mi día de celebración por esta pésima Atención . La chica que era la mesera del restaurante nos miraba súper raro solo Porque no hablamos inglés es pésimo . Tome foto de los platos que estaban hay y apesar de que pedimos si lo podían retirar la muchacha no quiso . Que estrés no lo recomiendo para nada . Y devuélvanme mi dinero que tuve que irme ese día ya que es pésimo
Frequently Asked Questions About Hilton Garden Inn Dallas/Duncanville
What are the check-in and check-out times at Hilton Garden Inn Dallas/Duncanville?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the hotel offer free WiFi to guests?
Yes, complimentary WiFi is available in guest rooms and public areas.
Are pets allowed at the Hilton Garden Inn Dallas/Duncanville?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel, and is it free?
Yes, free self-parking is available for guests.
What dining options are available on-site at the Hilton Garden Inn Dallas/Duncanville?
The hotel has 4 restaurants, a bar, a 24-hour Pavilion Pantry for prepared meals, and room service is available.
Does the hotel provide facilities for business events or weddings?
Yes, it has 15 meeting rooms and a grand ballroom that can accommodate up to 450 guests for weddings or conferences.
Are there fitness and recreational amenities at the hotel?
Yes, a free fitness center and an outdoor pool are available to guests.
What nearby attractions can guests visit when staying at Hilton Garden Inn Dallas/Duncanville?
Guests can visit Cowboys Stadium, Six Flags Over Texas, downtown Dallas, and the African American Education Archives and History Program, all minutes away from the hotel.
What nearby religious organizations are close to the hotel for visitors interested in attending services?
Nearby churches include New Life Christian Outreach Church, Church of Christ, and Oak Gardens Church of Christ, all within close proximity to the hotel.
Where can guests find convenient stores or dining options near the hotel?
Guests can visit Mariama Jalloh convenience store, Jack in the Box fast food restaurant, and Los Lupes Mexican restaurant near the hotel for additional shopping and dining choices.