Business Details
About
Hotel
Daily Mandatory Charge includes: Texas Recovery Fee.
Welcome to our new Hampton Inn & Suites Duncanville Dallas hotel, conveniently located just off I-20. Less than 15 miles from downtown Dallas, our Duncanville hotel puts you close to area attractions like the Dallas Zoo, Six Flags Over Texas® and the Dallas World Aquarium. Both Dallas Love Field and Dallas-Fort Worth International Airport are just 30 minutes away.
Get a great night’s sleep in a clean and comfortable room or studio suite. Each includes a 55-inch HDTV, coffeemaker and work desk with ergonomic chair. Stay connected with free WiFi. Upgrade to a spacious studio suite for a wetbar, microwave, mini-fridge and sofa bed.
Enjoy a free hot breakfast each morning of your stay, including delicious favorites like Belgian waffles, cereal, juice, coffee and fresh fruit. If you need a snack or forgot your toothbrush, stop by our 24-hour Treat Shop. Relax with a swim in our indoor heated pool or keep up your routine in our fitness center. Host a small meeting or special event in our sunlit event space for up to 50 people.
Location
Hampton Inn & Suites Duncanville Dallas
202 East Interstate Hwy 20, Duncanville, TX
75116, United States
Hours
Reviews
4.4
637 reviews
5 stars
454
4 stars
88
3 stars
31
2 stars
20
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Mixed reviews on staff professionalism; some praised friendly service while others reported rudeness and unhelpfulness.
Cleanliness
Many guests highlighted the cleanliness of the rooms and hotel facilities, although some reported issues with odors and maintenance.
Breakfast Quality
Breakfast received mixed feedback; while some enjoyed it, others found it lacking in variety and quality.
Room Comfort
Rooms were generally described as clean and comfortable, but noise from outside and other guests was a common complaint.
Customer Service
Customer service experiences varied significantly, with some guests praising individual staff members while others reported poor service and unresolved issues.
- DKDustin Krause4 days ago1.0Physically checked in during normal check in hours. they charged my card up front. gave me a room key go on about my day. next day i find out some how they managed to cancel my reservation for "no-show" even though i was standing in front of them when they charged my card and they even physically handed me room keys... not to mention i am on camera checking in.... they claimed they "fixed" it by charging my card again and starting a new reservation... so they stole money hoping no one would check. still waiting on their management to actually correct their own mistake and refund the fraudulent 2nd charge.
- EEEveryBodyHatesDejaNov 18, 20251.0I’ve called a couple of times asking to speak to management about an application I submitted. And the young lady in the morning Never states her name when she answers the phone. Asked me what position I applied for, then proceeded to tell me “That Position is not Available”. Unprofessional!! Considering she’s not a supervisor or manager and Should Not be turning away applicants. I Called back and spoke to manager (Gracie or Daisy), she took my info and Advised me there would be an opening soon. HENCE why the position was posted . Called today 11/18 to follow up with management, and the same young lady answered the phone Not stating her name. We went around in circles about who was Manager on duty! She said management isn’t there today…Ok, I asked for a supervisor instead. “There is not a Supervisor”. OK WELL WHO IS IN CHARGE RIGHT NOW ?? She said the Owner. She could have At Least wrote down my name and number or asked if I wanted to leave a message and transferred me to the Manager’s voicemail. She couldn’t even do that . I told her Thankyou and withdrew my application,
- APAr POct 13, 20251.0Women at front desk is rude and unprofessional. Does not greet you or acknowledges you just on her phone. If you work at a front desk you need to be customer service oriented. Also double check your receipts for any surprise charges. Overall not satisfied with stay and service. Cleaning staff and kitchen were helpful. Food was okay has the basics
- SPSe Won ParkOct 6, 20255.0The room is so clean and nice Everything is great here. I've seen so many places that offer similar price range with worse conditions and this place deserves so much more.
- SCSam CoulterOct 1, 20255.0Excellent clean hotel with friendly staff. I arrived early and the wonderful desk clerk allowed me to check in a little early which was wonderful because I was so tired from my trip. Room was great and shower had great water pressure and good hot water. Huge TV. Excellent hotel!
Frequently Asked Questions About Hampton Inn & Suites Duncanville Dallas
What accessibility features does Hampton Inn & Suites Duncanville Dallas offer?
The hotel offers accessible parking and accessible elevators to accommodate guests with mobility needs.
Is breakfast included with a stay at Hampton Inn & Suites Duncanville Dallas?
Yes, the hotel provides a free hot breakfast each morning, including options like Belgian waffles, cereal, juice, coffee, and fresh fruit.
Does Hampton Inn & Suites Duncanville Dallas allow pets?
Yes, both cats and dogs are welcome at the hotel, making it a pet-friendly accommodation.
What type of parking is available for guests at the Hampton Inn & Suites Duncanville Dallas?
Guests can enjoy free self-parking at the hotel.
What are the check-in and check-out times at Hampton Inn & Suites Duncanville Dallas?
Check-in time starts at 3:00 PM and check-out time is 11:00 AM.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas at the Hampton Inn & Suites Duncanville Dallas.
Are there any fitness facilities at Hampton Inn & Suites Duncanville Dallas?
Yes, the hotel has a fitness center available free of charge, featuring equipment such as elliptical machines and treadmills.
What nearby attractions can I visit when staying at Hampton Inn & Suites Duncanville Dallas?
You can visit popular spots like the Dallas Zoo, Six Flags Over Texas®, and the Dallas World Aquarium, all located less than 15 miles away from the hotel.
How can I get to Hampton Inn & Suites Duncanville Dallas from the airport?
Both Dallas Love Field and Dallas-Fort Worth International Airport are approximately 30 minutes from the hotel. While the hotel does not offer an airport shuttle, these airports are nearby for convenient access.
What local services and amenities are located near Hampton Inn & Suites Duncanville Dallas?
Nearby you will find various services including Oak Gardens Church of Christ, Euphoria Bridal Boutique & Party Rental, DRH Insurance Group, Gil's Infield hobby shop, Just Gorgeous Spa Boutique, and Luxury Cutz beauty salon, among others. These provide diverse options for shopping, personal care, and community activities.