Hampton Inn & Suites Duncanville Dallas

4.4
644 reviews

About

HotelHampton Inn
Daily Mandatory Charge includes: Texas Recovery Fee. Welcome to our new Hampton Inn & Suites Duncanville Dallas hotel, conveniently located just off I-20. Less than 15 miles from downtown Dallas, our Duncanville hotel puts you close to area attractions like the Dallas Zoo, Six Flags Over Texas® and the Dallas World Aquarium. Both Dallas Love Field and Dallas-Fort Worth International Airport are just 30 minutes away. Get a great night’s sleep in a clean and comfortable room or studio suite. Each includes a 55-inch HDTV, coffeemaker and work desk with ergonomic chair. Stay connected with free WiFi. Upgrade to a spacious studio suite for a wetbar, microwave, mini-fridge and sofa bed. Enjoy a free hot breakfast each morning of your stay, including delicious favorites like Belgian waffles, cereal, juice, coffee and fresh fruit. If you need a snack or forgot your toothbrush, stop by our 24-hour Treat Shop. Relax with a swim in our indoor heated pool or keep up your routine in our fitness center. Host a small meeting or special event in our sunlit event space for up to 50 people.

Location

Hampton Inn & Suites Duncanville Dallas
202 East Interstate Hwy 20, Duncanville, TX
75116, United States

Hours

Reviews

4.4
644 reviews
5 stars
462
4 stars
88
3 stars
31
2 stars
20
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, with specific mentions of individuals who provided exceptional service.

Cleanliness

The hotel received positive feedback for its cleanliness, with numerous reviews highlighting clean rooms and common areas.

Breakfast Quality

While some guests enjoyed the breakfast offerings, others found it lacking in variety and quality, with specific complaints about cold food and limited options.

Customer Service Issues

Several reviews noted negative experiences with front desk staff, including rudeness and unprofessional behavior, which detracted from the overall experience.

Security Concerns

There were serious concerns raised about vehicle security, with multiple reports of theft and inadequate surveillance, leading to dissatisfaction among guests.
  • LM
    Leah Munoz
    Jan 4, 2026
    5.0
    Uriel at the front desk was so great.It was the best hotel in duncanville by far
  • MP
    Melissa P
    Dec 26, 2025
    5.0
    Amazing staff! Everyone is so nice and helpful. The free breakfast was delicious and changed from day to day.
  • JD
    John Darwin
    Dec 17, 2025
    5.0
    Better than an average Hampton. Very clean and quiet. Always great value for Hampton. Friendly staff, good breakfast.
  • SD
    Sarah Durst
    Dec 12, 2025
    5.0
    Hampton Inn Duncanville — cozy, convenient, and chocolate-powered Got there early and my room wasn’t ready yet—no big deal, because they had a hot chocolate bar (aka my love language) and a cozy little corner where I could knock out some work while I waited. Great value for the money, clean and comfortable, and the vibe was easy and welcoming. Shoutout to Wendy—she was genuinely kind and helpful at both check-in and check-out. If customer service had a mascot, it’d be her in a Hampton name tag.
  • ES
    Elizabeth Soto
    Nov 29, 2025
    5.0
    My experience was a very good one at this Hampton Inn. The location is great off the freeway. The staff is very friendly and helpful. Breakfast was great, but the coffee station was amazingly stocked all day! Great clean rooms! Thanks Hampton Inn!

Frequently Asked Questions About Hampton Inn & Suites Duncanville Dallas

What accessibility features does Hampton Inn & Suites Duncanville Dallas offer?

The hotel offers accessible parking and accessible elevators to accommodate guests with mobility needs.

Is breakfast included with a stay at Hampton Inn & Suites Duncanville Dallas?

Yes, the hotel provides a free hot breakfast each morning, including options like Belgian waffles, cereal, juice, coffee, and fresh fruit.