Best Western Plus Dilley Inn & Suites

Reviews

• WK

  William Keller

  Nov 12, 2025
  5.0
  Very, very clean nice staff great breakfast
• RN

  Ramon Nunez

  Sep 27, 2025
  1.0
  So I work late Saturday I checked in at 10pm and they was knocking on the door at 9:15 and opened my door good thing I had the latch lock. I asked housekeeper what time is check out she said 11. So why are you knocking at 9:15 people work OMG. Never again.
• MD

  Marivel DeLeon

  Aug 20, 2025
  5.0
  This hotel is extremely clean, smells nice, feels safe and breakfast is delicious! Highly recommended!
• CM

  Cristina Mendoza

  Jul 31, 2025
  1.0
  Horrible experiencia que pasamos el día de hoy 31 de Julio 2025 al reservar habitaciones nos comentaron que contaba con desayuno incluido y nos dicen que es de 7:00am a 9:00am , bajamos a desayunar a las 8:15 am y no alcanzamos más que puro pan , le comentamos a la de recepción y nos comento que ya no se iba a agregar nada de comida ,en ningún hotel nos había pasado esto. CERO RECOMENDABLE
• HJ

  Holly Jacob

  Jul 17, 2025
  1.0
  Big disappointment! We’ve been staying here the last five years. We will not stay here again. The front desk lady was the rudest person I have ever met. When I tried to talk to the owner, Mr. Patel, he was also very rude! Very unprofessional. The front desk girl, who I wish I would’ve gotten her name, Refuse to give us pool towels,Didn’t want to give us towels for the room, Didn’t want to get a toilet paper gave attitude, Also told me I was using the wrong cups At breakfast and I need to make sure next time I use the correct cups. I am in shock. I do not recommend this hotel. We will never go back. If the owner supports this behavior he won’t be getting my money anymore. We use to come multiple times a year. Never again. I wouldn’t be surprised if they get in here and leave rude comment. Don’t go here!!! ****For them to respond”I had extra parties(people) at the pool. We had my husbands brother, wife, & 3 young children. It was not a crazy number of people. I even made sure to ask if the pool was functioning properly when making my reservation. For the last 5 or more years we have went to the pool with my husbands family & it’s never been a problem. New owner? New front desk worker… horrible! Policy is it’s up to the owners discretion in a smaller town. Owners decision is be a jerk and send away business. Not hurting me any, the public pool is huge and very inexpensive. I can get a cheaper hotel just as nice, probably nicer! Holes in the bathroom walls& smells musty, starting to go down hill. You should know what you’re paying for.

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