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Best Western Plus Dilley Inn & Suites

4.0
(240 reviews)

Business Details

16491 South I-35, Dilley, TX
78017, United States
(830) 326-3220
http://bestwestern.com

About

HotelBest Western
At the Best Western Plus Dilley Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Dilley Inn & Suites will stand out among other hotels in Dilley,TX. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Dilley Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Dilley Inn & Suites
16491 South I-35, Dilley, TX
78017, United States

Hours

Reviews

4.0
240 reviews
5 stars
124
4 stars
55
3 stars
18
2 stars
12
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the rooms and overall hotel, though some reported issues with dirty linens and unclean bathrooms.

Customer Service

Feedback on customer service was mixed; while some staff were described as friendly and helpful, others were noted for being rude and unprofessional.

Breakfast Quality

The breakfast offerings received negative feedback for being inadequate and unappetizing, with several guests expressing disappointment.

Room Issues

Several reviews mentioned problems with room amenities, such as low water pressure, lack of hot water, and misleading descriptions regarding kitchen facilities.

Management Concerns

There were multiple complaints regarding management's responsiveness and professionalism, with some guests feeling their concerns were not adequately addressed.
  • AS
    Alondra Sanchez
    Feb 16, 2026
    5.0
    Ruby provided amazing service during my stay. She was welcoming, professional, and very attentive to everything I needed. She made the check in process smooth and made me feel valued as a guest. Her positive attitude and willingness to help truly stood out. Staff members like Ruby make the hotel experience so much better.
  • JM
    Joseph Martinez
    Feb 16, 2026
    5.0
    I had a great stay at the Best Western in Dilley, Texas. The hotel was very clean, quiet, and well maintained. The staff was friendly and professional, and check-in was quick and easy. The room was comfortable, the bed was great, and everything worked as it should. After long workdays, it was nice coming back to a place that was clean, safe, and relaxing. The parking was convenient and the location made it easy to get in and out of town. Overall, this is easily one of the best places to stay in Dilley. I would definitely stay here again and recommend it to anyone traveling through or working in the area.
  • EC
    Eme Carri
    Feb 16, 2026
    5.0
    Front desk was nice very welcoming and most of the other occupants stay to themselves. Would stay again if needed too
  • MM
    Marinda Marquez
    Feb 11, 2026
    5.0
    We had such a great stay! This hotel was clean, comfortable, and welcoming. The General Manager went above and beyond to make sure everything was perfect. You can tell they genuinely care about their guests and their property. We’ll definitely be back!
  • AG
    Adriana Gonzalez
    Feb 11, 2026
    5.0
    Loved the entrance and the lobby looks and smells good and clean. The staff was super helpful and nice! The breakfast egg bites were sooooo delicious 😋 10/10 Definitely recommend ✨️ 😊

Frequently Asked Questions About Best Western Plus Dilley Inn & Suites

Does Best Western Plus Dilley Inn & Suites offer free Wi-Fi to guests?

Yes, free Wi-Fi is available for all guests during their stay.

Are pets allowed at Best Western Plus Dilley Inn & Suites?

Yes, pets are welcome at the hotel.

Brand Certified Facts from Best Western Plus Dilley Inn & Suites

This information is certified by Best Western Plus Dilley Inn & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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