The beautifully appointed Hampton Inn & Suites Del Rio hotel is conveniently located in downtown Del Rio, Texas near the Mall, major businesses and many restaurants. The hotel is just three miles from the Del Rio International Airport.
Many guests reported ongoing renovations causing disruptions, including noise, cleanliness issues, and lack of amenities.
Staff Performance
While some reviews praised friendly staff, others highlighted poor customer service, particularly from management.
Cleanliness Concerns
Several customers noted cleanliness issues in rooms and common areas, including dirty carpets and bathrooms.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it subpar and lacking variety.
Value for Money
Many guests felt the hotel was overpriced for the quality and condition of the facilities.
DD
Diana Diaz
5 days ago
5.0
Excellent, friendly, clean, excellent breaskfast
AC
A. Crisp
Dec 19, 2025
2.0
The hotel is under construction. Some of the rooms have been updated, which is nice. There was absolutely nobody in there at the time of my step. Went to check in at 2 o’clock. We were greeted with less than desirable front desk, professionalism and told us that we could not check in until after 3 o’clock and she walked away from us.
OK, time for a beer. After we checked in the following morning, realizing that the shower was filled with drywall dust in the bathroom was not cleaned after the renovation. Hopefully by the time you see this and check in there, things will be cleaned up.
DP
Dog Pilot
Dec 17, 2025
4.0
They're are near the end of doing a remodel so some things are out of sorts and the smell of fresh paint is evident. No biggie
AO
Alex Obregon
Dec 14, 2025
5.0
Well, it is a Hilton, so the expectation it was according their standardization. Great rooms, cleaned and plenty of parking lot. Their front desk service do not recognize you as golden or diamond. Its location is just the best!!! Just crossing street is the Rudy's and a block a way walmart or the mall.
BB
B B
Nov 19, 2025
2.0
This hotel is under renovation and the hot tub is out of service. Neither of these were mentioned on the Hilton app yet the rate was still $158 usd base rate mid week. Had I know I would have skipped over this hotel. Stayed on the 2nd floor and could hear doors closing and people walking above. The shower is incredibly narrow. But the bed had nice sheets and pillows.
The hot breakfast was sub par with omelets, biscuit, and gravy. Would have preferred to skip the gravy and have a meat product.
If you are booking, try to get a room on the front side of the hotel. The back side has a well lit storage facility.
If this was a $100 hotel, fine but not worth what we paid. Glad it was only one night.