Candlewood Suites Decatur Medical Center by IHG

4.1
305 reviews
Welcome to the Candlewood Suites Decatur Medical Center

About

HotelWedding VenueConference Center
The Candlewood Suites Decatur Medical Center hotel offers guests a relaxing stay just minutes from Medical City Decatur Hospital and some of the area's top attractions. Whether you are in town to attend the Roy Cooper World Championship Calf Roping event, JW Hart PBR Challenge at the Wise County Fair Grounds or one of the multiple events at the NRS Arena, our Decatur hotel puts you just minutes away from all of the action. Relax in spacious newly renovated guest rooms offering fully equipped kitchens, comfortable beds, complimentary internet access and satellite television featuring HBO, ideal for extended stays. Take advantage of our outdoor Grill and Gazebo to enjoy a quiet evening outside and visit our Lending Locker for grilling supplies, Board Games and more. For the outdoor enthusiasts, nearby Caddo-LBJ National Grasslands offer an ideal spot for hiking and camping. After a day of exploring Decatur, retreat to our outdoor Pool or freshen up your wardrobe in our free laundry facilities. No matter what brings you to Decatur, the Candlewood Suites welcomes you to our spacious home away from home.

Location

Candlewood Suites Decatur Medical Center by IHG
601 West Thompson Road, Decatur, TX
76234, United States

Hours

Reviews

4.1
305 reviews
5 stars
172
4 stars
62
3 stars
27
2 stars
18
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and accommodating staff, highlighting individuals like Sonia, Tracy, and Ana for their exceptional service.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including dirty rooms, stained bedding, and pest issues such as roaches and bed bugs.

Room Quality

While some guests appreciated the spacious and well-equipped rooms, others reported issues with uncomfortable beds and outdated furnishings.

Amenities

Guests enjoyed the kitchenette facilities and laundry services, but many expressed disappointment over the lack of breakfast and inconsistent housekeeping.

Location and Value

The hotel is conveniently located near shopping and dining options, but some guests felt it was overpriced for the quality of their stay.
  • MU
    Matt Ulrich
    Nov 10, 2025
    5.0
    Definitely need to be more stars. This is the best candlewood I've stayed at and definitely the best hotel in Decature! Smells great, rooms are clean, beds are crisp and fresh. Will definitely be staying more nights at this hotel! Staff is great and the general manager is very very awesome;) -Seriously, just checked out this morning and this is THE place to stay in Decatur TX. I am VERY much looking forward to staying here again!-
  • MK
    Marshall Kaczmark
    Aug 31, 2025
    5.0
    After ditching Hilton due to crap service and no long term stay rates.... Candlewood Suites easily become my favorite hotel but, this has absolutely had to be my favorite hotel of all time!!! Great location, great new renovated rooms, and most important of all the staff is absolutely theeeee best!! Tracy, Nancy, and their employees were so amazing to be around it felt like being at home with cool roommate's!! I also love how candlewood continues to be flexible with long term stay rates honestly i don't know why people stay anywhere else as a man that travels over 275 days a year. Kudos candlewood of Decatur you have earned my most favorite hotel ever award!!!!
  • FL
    Farrell Lafferty
    Aug 5, 2025
    4.0
    Extended stay hotel. Not sure of the price as my company paid the bill
  • MS
    Mikey S
    Jul 12, 2025
    5.0
    Room was super nice and clean. Cold, cold AC. But Sonia at the front desk was the best. She was really helpful and recommended places to eat in town.
  • BH
    Britt H
    Jul 12, 2025
    5.0
    Sonia at the front desk is so nice and accomodating! She answered all my questions happily and even showed me a room personally so I could see the accommodations. The room is cold, clean and spacious. Perfect for a hot summer day. The water pressure is great and internet fast. Thank you Sonia for making our stay memorable and pleasant!

Frequently Asked Questions About Candlewood Suites Decatur Medical Center by IHG

What are the check-in and check-out times at Candlewood Suites Decatur Medical Center?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Candlewood Suites Decatur Medical Center offer free Wi-Fi to guests?

Yes, free Wi-Fi is available in public areas of the hotel.