Business Details
About
HotelWedding VenueConference CenterBusiness Meeting LocationsHotel Indigo
Once the site of the Dallas Opera House and the sophisticated Titche-Goettinger department store, the Hotel Indigo® Dallas Downtown hotel is a registered National Historic Landmark located in the heart of the Main Street district, near businesses, museums, restaurants and shopping. So it’s not surprising that throughout our hotel and guest rooms, you will find artwork and thoughtful details that spotlight our neighborhood’s connection to both theater and fashion. Our Titches Bar and Bistro offers seasonal, local fare for breakfast or dinner. We’ve also got six gathering and event spaces equipped to handle functions of all sizes, including the Majestic Ballroom with 1,312 square feet of space.
Location
Hours
Reviews
4.2
1,716 reviews
5 stars
897
4 stars
505
3 stars
170
2 stars
78
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and accommodating staff, highlighting exceptional service from individuals like Trung and Dora.
Renovation Impact
Several reviews mentioned ongoing renovations, with mixed feelings; some found it minimally disruptive while others noted noise and inconvenience.
Room Comfort
Guests appreciated the cleanliness and comfort of the rooms, though some noted issues with noise from outside and room size.
Location
The hotel is well-located near restaurants and attractions, making it convenient for guests.
Dining Experience
While many enjoyed the food, some expressed disappointment with the breakfast quality and pricing.
- BWBEST WESTERN4 days ago5.0Stayed this weekend with the family. Clean nice rooms. Lots of renovations but didn't interfere with our stay. New front desk manager was accommodating of all our needs. Denise in foods went out of her way to make sure I got what i needed, even brewed a fresh pot of coffee after breakfast just for me! outstanding customer service.
- GHGlenn HartmannJan 1, 20265.0Great service. Breakfast was delicious. Shrimp and grits, French toast,corn waffles, all good. Staff friendly and professional. Starting renovations, should be awesome in a few months.
- DCDavid ConantDec 29, 20255.0Wonderful experience!! Great food!! Denise was the best waitress inside the Titches restaurant!!
- MMMerrillBoiMusic MerrillDec 16, 20252.0Starting at 7am they where doing construction waking us up banging and sawing very loud and house keeping asking every 30 minutes about cleaning, the price and location is great though
- CDcarla dupreeDec 6, 20255.0Cannot say enough good things about the service we had at Hotel Indigo Dallas Downtown. From the valet to the service in the restaurant to the rooms, our experience was perfection. Don’t let the outdoor restoration scare you. I never had an issue with it. Some of the rooms are smaller than some in Texas, but similar and larger than those in New York or other metropolitan areas. It is an older hotel, and there are some signs of that, but it is very clean and they are restoring. They are SO accommodating and will do everything to make you feel valued as a guest. We had a party in two rooms, and we all loved our rooms. My room was 1108 and it was very spacious and beautiful. The lobby decor is very nostalgic and really pays tribute to the historical value of the 100 year old building. The location is amazing; you can walk to so many restaurants and other attractions downtown. I don’t know that I have ever had such genuine hospitality shown by staff consistently throughout my stay. Kuddos to their customer service training and ability to retain good people. Do yourself a favor and eat at Titches, the onsite restaurant. We ate there for dinner and breakfast. The service there is so personable, the food is delicious and portion sizes are generous. Do yourself a favor and try their homemade chips. The absolute best I have ever had! I can’t say enough good things about this hotel. I highly recommend.
Frequently Asked Questions About Hotel Indigo Dallas Downtown by IHG
Is Hotel Indigo Dallas Downtown by IHG suitable for business travelers?
Yes, Hotel Indigo Dallas Downtown by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Dallas Downtown by IHG have a loyalty program?
Yes, Hotel Indigo Dallas Downtown by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Dallas Downtown by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Dallas Downtown by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Dallas Downtown by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Dallas Downtown by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
How much is parking at Hotel Indigo Dallas Downtown?
At Hotel Indigo Dallas Downtown, valet parking is available for a daily rate of 44 USD.
Does Hotel Indigo Dallas Downtown have a restaurant on site?
Hotel Indigo Dallas Downtown has 1 on-site restaurant, Titches Bar And Bistro.
Does Hotel Indigo Dallas Downtown have a Fitness Center?
Yes, Hotel Indigo Dallas Downtown has a 24/7 fitness center.
Does Hotel Indigo Dallas Downtown have meeting and event spaces?
Yes, Hotel Indigo Dallas Downtown has 6 event and meeting rooms available.
Is Hotel Indigo Dallas Downtown pet-friendly?
Yes, Hotel Indigo Dallas Downtown is pet-friendly. There is a one time 75 dollar plus tax nonrefundable pet fee. Weight limit is 75 pounds, limit one pet per room. Dogs or Cats are only accepted.
What are the check-in and check-out times at Hotel Indigo Dallas Downtown by IHG?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Hotel Indigo Dallas Downtown by IHG offer parking facilities?
Yes, valet parking is available for a daily rate of 44 USD, and accessible parking is offered.
Is Hotel Indigo Dallas Downtown by IHG a pet-friendly hotel?
Yes, dogs and cats are allowed with a one-time $75 plus tax nonrefundable pet fee. The weight limit is 75 pounds and only one pet is allowed per room.
What amenities does Hotel Indigo Dallas Downtown by IHG provide for fitness enthusiasts?
The hotel has a free 24/7 fitness center equipped with elliptical machines, free weights, and treadmills.
Are there any dining options within Hotel Indigo Dallas Downtown by IHG?
Yes, there is one on-site restaurant called Titches Bar and Bistro offering seasonal, local fare for breakfast and dinner.
Does Hotel Indigo Dallas Downtown by IHG offer business and event facilities?
Yes, the hotel features 6 meeting and event rooms including the Majestic Ballroom with 1,312 square feet of space and a business center.
Is Hotel Indigo Dallas Downtown by IHG accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible to accommodate guests with mobility needs.
What nearby cultural attractions can guests visit near Hotel Indigo Dallas Downtown by IHG?
Guests can explore nearby attractions such as the Dallas Heritage Village, Majestic Theatre, and Main Street Garden Park for a rich cultural experience before or after their stay.
Are there convenient transportation or parking options near Hotel Indigo Dallas Downtown by IHG?
Nearby parking options include Platinum Parking (Lot 175) and Elm Street Garage, which are convenient for guests arriving by car.
What nearby educational institutions are close to Hotel Indigo Dallas Downtown by IHG?
Guests visiting educational institutions will find the University of North Texas System, University Center At Dallas, UNT Dallas College of Law, and Texas A&M Dallas in close proximity to the hotel.