Once the site of the Dallas Opera House and the sophisticated Titche-Goettinger department store, the Hotel Indigo® Dallas Downtown hotel is a registered National Historic Landmark located in the heart of the Main Street district, near businesses, museums, restaurants and shopping. So it’s not surprising that throughout our hotel and guest rooms, you will find artwork and thoughtful details that spotlight our neighborhood’s connection to both theater and fashion. Our Titches Bar and Bistro offers seasonal, local fare for breakfast or dinner. We’ve also got six gathering and event spaces equipped to handle functions of all sizes, including the Majestic Ballroom with 1,312 square feet of space.
The hotel is praised for its excellent downtown location, close to restaurants and attractions.
Staff Service
Many reviews highlight the friendly and accommodating staff, with specific mentions of helpful front desk personnel.
Room Quality
Rooms are described as clean and comfortable, though some guests noted they were small and had issues with noise from outside.
Renovation Impact
The ongoing renovations were mentioned frequently, with mixed feelings; some guests appreciated the updates while others found it inconvenient.
Parking Concerns
Valet parking is considered expensive, and there are concerns about safety and accessibility of nearby parking options.
NB
Nizar Belkhiria
3 days ago
4.0
Acceuill chaleureux
À ma visite, l'hôtel était en travaux de rénovation
EK
Esenlik Kartal
Nov 3, 2025
5.0
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MA
Monica Aller
Nov 1, 2025
5.0
El Hotel Indigo Dallas se encuentra en un edificio que históricamente fue el Hotel Baker, un antiguo y prestigioso hotel del centro de Dallas. El Hotel Baker fue inaugurado en 1925, pero sufrió un incendio en 1972, tras el cual sus interiores fueron remodelados. En 1980, el edificio fue demolido por implosión para dar paso a la moderna Torre Whitacre, que ocupa su lugar hoy en día.
Por lo tanto, el edificio donde hoy se encuentra el Hotel Indigo Dallas no es el edificio original del Hotel Baker, sino una estructura completamente nueva construida tras la demolición del histórico hotel.
El hotel está muy bien situado, el desayuno es muy rico y el personal muy amable.
TT
Tony T
Oct 29, 2025
5.0
Even though the hotel is undergoing a renovation, there is no noise, and everything is kept very clean and safe. The rooms are definently renovated. Nothing like other historic buildings with ancient interiors in the area.
I'm 100% staying here the next time I'm in downtown Dallas.
TL
Taylor Levin
Oct 24, 2025
3.0
Rooms were very small, but manageable. We decided to valet park, at $44/night. One of the nights we waited in the lobby for about 15 minutes with no one in sight. We finally went to the front desk, and the worker at the front desk informed us that he was working valet as well, so we were just to leave our car there, and he would take care of it when he could. Not the greatest piece of mind that our car would sit there, for who knows how long, before it got taken to the garage. Especially when we were paying $44/night. We also tried to order room service on Monday morning. Called multiple times, and the phone rang and rang. Ended up going down to the lobby to place my order, and had to wait there for a decent amount as well. Food came up in a timely manner, but my farmer's breakfast was missing items that were advertised on the menu. Would probably look for a different place if we had to stay again.
Frequently Asked Questions About Hotel Indigo Dallas Downtown by IHG
Is Hotel Indigo Dallas Downtown by IHG suitable for business travelers?
Yes, Hotel Indigo Dallas Downtown by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo Dallas Downtown by IHG have a loyalty program?
Yes, Hotel Indigo Dallas Downtown by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo Dallas Downtown by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo Dallas Downtown by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo Dallas Downtown by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo Dallas Downtown by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
How much is parking at Hotel Indigo Dallas Downtown?
At Hotel Indigo Dallas Downtown, valet parking is available for a daily rate of 44 USD.
Does Hotel Indigo Dallas Downtown have a restaurant on site?
Hotel Indigo Dallas Downtown has 1 on-site restaurant, Titches Bar And Bistro.
Does Hotel Indigo Dallas Downtown have a Fitness Center?
Yes, Hotel Indigo Dallas Downtown has a 24/7 fitness center.
Does Hotel Indigo Dallas Downtown have meeting and event spaces?
Yes, Hotel Indigo Dallas Downtown has 6 event and meeting rooms available.
Is Hotel Indigo Dallas Downtown pet-friendly?
Yes, Hotel Indigo Dallas Downtown is pet-friendly. There is a one time 75 dollar plus tax nonrefundable pet fee. Weight limit is 75 pounds, limit one pet per room. Dogs or Cats are only accepted.
What are the check-in and check-out times at Hotel Indigo Dallas Downtown by IHG?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Hotel Indigo Dallas Downtown by IHG offer parking facilities?
Yes, valet parking is available for a daily rate of 44 USD, and accessible parking is offered.
Is Hotel Indigo Dallas Downtown by IHG a pet-friendly hotel?
Yes, dogs and cats are allowed with a one-time $75 plus tax nonrefundable pet fee. The weight limit is 75 pounds and only one pet is allowed per room.
What amenities does Hotel Indigo Dallas Downtown by IHG provide for fitness enthusiasts?
The hotel has a free 24/7 fitness center equipped with elliptical machines, free weights, and treadmills.
Are there any dining options within Hotel Indigo Dallas Downtown by IHG?
Yes, there is one on-site restaurant called Titches Bar and Bistro offering seasonal, local fare for breakfast and dinner.
Does Hotel Indigo Dallas Downtown by IHG offer business and event facilities?
Yes, the hotel features 6 meeting and event rooms including the Majestic Ballroom with 1,312 square feet of space and a business center.
Is Hotel Indigo Dallas Downtown by IHG accessible for guests with mobility needs?
Yes, the hotel provides accessible parking and is mobility accessible to accommodate guests with mobility needs.
What nearby cultural attractions can guests visit near Hotel Indigo Dallas Downtown by IHG?
Guests can explore nearby attractions such as the Dallas Heritage Village, Majestic Theatre, and Main Street Garden Park for a rich cultural experience before or after their stay.
Are there convenient transportation or parking options near Hotel Indigo Dallas Downtown by IHG?
Nearby parking options include Platinum Parking (Lot 175) and Elm Street Garage, which are convenient for guests arriving by car.
What nearby educational institutions are close to Hotel Indigo Dallas Downtown by IHG?
Guests visiting educational institutions will find the University of North Texas System, University Center At Dallas, UNT Dallas College of Law, and Texas A&M Dallas in close proximity to the hotel.