Holiday Inn Express & Suites Dallas W - I-30 Cockrell Hill by IHG

4.1
894 reviews
Relax in comfortable lobby seating.

About

HotelWedding VenueBusiness Meeting Locations
Enjoy the modern amenities of our hotel near downtown DallasSituated in a quiet area off I-30 and just minutes from the bustle of downtown is the award-winning Holiday Inn Express & Suites Dallas W - I-30 Cockrell Hill. An indoor pool and free Wi-Fi access are just a few of the perks we offer our valued guests when they choose to stay at this state-of-the-art facility. Corporate travelers appreciate the executive boardroom and the spacious meeting room. We also offer a Business Center, which has a copy and print station, so you can stay connected to the office and up-to-date on projects. If you're doing business with nearby companies, Stewart & Stevenson, Ingersoll Rand, and AT&T are close to our hotel's property in Dallas, TX. Because we're near AT&T Stadium (home of the Dallas Cowboys) and the Texas Rangers Ballpark, it's easy for sports fans to catch a game. Downtown Dallas including the Kay Bailey Hutchinson Convention Center and the West End are also popular attractions among our hotel's patrons. Other popular Dallas attractions close to our hotel are The Sixth Floor Museum, Fair Park, Lone Star Park and The Verizon Theater. After a day of sightseeing, the indoor pool and spa can help you unwind. Keep up your workout routine in the Fitness Center, which has individual TVs on each machine. Rise and shine with our complimentary, hot Express Start Breakfast!

Location

Holiday Inn Express & Suites Dallas W - I-30 Cockrell Hill by IHG
4321 Communications Drive, Dallas, TX
75211, United States

Hours

Reviews

4.1
894 reviews
5 stars
481
4 stars
212
3 stars
72
2 stars
36
1 star
93

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, accommodating, and helpful during their stay.

Cleanliness

Overall, guests found the hotel to be clean, although some noted issues with specific areas or rooms.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed it, others felt it could be improved with more variety and better quality.

Location

The hotel is conveniently located near restaurants and shopping, making it easy for guests to explore the area.

Issues with Reservations and Security

Several guests reported problems with reservations, billing discrepancies, and concerns about vehicle security.
  • ML
    Miri Leal
    Nov 15, 2025
    5.0
    ✔️ Smells nice ✔️ Super clean ✔️ Good breakfast ✔️ Coffee all day Defently coming back soon!
  • KS
    Kristin Sawyer
    Nov 12, 2025
    5.0
    Everything was great! The hotel is away from the highway so no car noise. The front desk staff was so helpful and nice! The room and bed was comfortable. I'll definitely stay there again!
  • BM
    Bobby Mick
    Nov 6, 2025
    2.0
    I recently stayed at the Holiday Inn Express in Dallas and had a very disappointing experience with the manager, Gene Trevino. I had stayed one night and hid my money in the coffee pot for safekeeping. Unfortunately, I forgot it when I checked out. When I returned 2 days later and explained the situation, Mr. Trevino did take me up to the room, but since someone else was staying there, we had to wait until 11 a.m. for them to check out. He assured me that his cleaning staff cleans very thoroughly and that the money surely would have been found. He also made several unprofessional comments, including telling me how “irresponsible” I was for leaving money behind and that “$160 isn’t a lot of money” to him. Where I come from, every dollar is hard-earned, and I found those remarks extremely disrespectful. When we finally went back to the room, I opened the coffee pot—and there was my money, exactly where I left it. That clearly shows the room had not been cleaned as thoroughly as he claimed. Between the unprofessional attitude and poor housekeeping standards, I will not be staying at this hotel again. Management needs serious improvement in both professionalism and customer care.
  • IA
    Isabella Adams
    Oct 25, 2025
    5.0
    After having the absolute worst travel experience I've ever had (and I was stranded in a foreign airport for 12 hours), the woman working the desk and this hotel were the first nice, good thing to happen to us. Went out of her way to help us and get us set up for the night. Don't recommend Dallas, but I recommend this hotel
  • BS
    brannon Stone
    Oct 16, 2025
    5.0
    So far, I can confidently say that this has been my favorite Holiday Inn Express experience. From the moment I arrived, I was greeted by the friendly and accommodating staff who went above and beyond to ensure that my stay was enjoyable. They were warm and welcoming, making me feel right at home. The rooms themselves were impressive, offering a stylish and comfortable atmosphere. I appreciated how quiet they were, allowing for a peaceful night's sleep after a long day of travel. The beds were incredibly comfortable, providing the perfect sanctuary for relaxation and rest. I must admit that I found it hard to get out of bed in the morning! Additionally, the location proved to be quite convenient, as there were numerous dining options within just a short walk from the hotel. This made it easy to explore local restaurants and enjoy a variety of cuisines without the hassle of driving. Overall, my stay at this Holiday Inn Express has been an exceptional experience, and I look forward to returning in the future.

Frequently Asked Questions About Holiday Inn Express & Suites Dallas W - I-30 Cockrell Hill by IHG

Does Holiday Inn Express & Suites Dallas W - I-30 Cockrell Hill offer free breakfast?

Yes, the hotel provides a complimentary Express Start buffet breakfast for guests.

What are the check-in and check-out times at this hotel?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.