Holiday Inn Express & Suites Dallas NW Hwy - Love Field by IHG

Reviews

• KN

  King Flippy Nipps

  Mar 11, 2026
  5.0
  Great place to stay. Was sent here on business for 3 nights and it was so clean and quiet. Lots of places to eat or order from nearby. I would recommend.
• YM

  yıldırım motor

  Mar 1, 2026
  5.0
  Temizlik ve personel harıka memnun kalırsınız
• AP

  Amanda Pesina

  Mar 1, 2026
  1.0
  Checked in this hotel prior to traveling last minute they tell me they won't accept any of my cards chime venmo my bank card because they hadn't sent the one with my name on it 🙃 so im 10 hours away with 2 kids she said she can charge my cards but also need cash on top of the card payments make that make sense so you cant use my card but you can charge them? Then on top of that she said it will take several days to go back on your card...So I was like well then cancel my rooms obviously 🙄 they approved it with out fees next thing you know next day their charging my venmo card repeatedly and kept trying several times how weird and I would not recommend booking here!
• NC

  Nick Chapman

  Feb 26, 2026
  3.0
  Let me start by saying the staff at this hotel provided excellent service. All staff members treated us great with a friendly attitude. The rooms are average, and about what you’d expect for this level of hotel. The area around this hotel, however, left us a little unsettled. Our first night of four night stay featured a deafening engine roar drag race at 3:00am. The next evening, we ate at Boomer Jack’s Grill, and were treated to an impromptu car/motorcycle show featuring approximately 200 Honda civics with park benches attached to the trunk and street bikes roaring up and down the parkway. The Dallas PD showed up in force and began ticketing and arresting the racers as they fled in mass, quite the show. The low income areas just adjacent this hotel feature a lot of strip clubs, check cashing establishments, liquor stores, etc.; all necessary services, but I point this out to paint a picture. We had to stay for a stay-and-play volleyball tournament, but would not voluntarily return again.
• JA

  Jincy Abel

  Feb 7, 2026
  1.0
  Feeling (made us feeling) very cheap to be staying here. I just checked into this hotel (Holiday inn Express at Love Field Dallas) and had the worst experience from the front desk personnel. We were treated very poorly by the front desk staff, Ana, and was asked to take our own bedding to our room upon check-in. I don't remember at any IHG hotels I stayed previously had the standard of asking guest to carry our own bedding while check in. We thought true customer service and IHG standard means making sure your guest has a good stay and the room is ready for the guest when we arrive. Ana, the check-in assistant at the front desk basically threw the bedding on the floor for us to take it upstairs. This is how some low quality Motel's standard. Is this new norm at IHG hotels? I'm truly disappointed and upset as we arrived after traveling 4+ hours. When asked if there is anyone to help us with the bedding, as we have our hands full with our kids, luggaes etc, the answer was they don't have bellboys. We didn't ask for any help with our luggages. We asked for someone to bring the bedding to our room which should be already setup and ready to go for us as we booked a room specifically said sofa bed available. The staffs looked like the guests are a bother to them. If you don't like hospitality, find another job please. I have met wonderful people behind the desk and I'm sure there are many who would love to do their job here.

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