Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG
4.0536 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express & Suites Dallas NE ArboretumWhether you're in town for business, pleasure, or both, now's the time to enjoy your stay at our new Dallas NE Arboretum.Our business travelers' can stay connected with our free high speed, wireless Internet access in every room. Stay on schedule with our 24-hour Business Center, featuring up-to-date news and weather. Stay alert and energetic in our Fitness Center or Indoor Pool.When it comes to pleasure, our Dallas Arboretum hotel is ideal because of all the great nearby attractions, including The Arboretum & Botanical Gardens, White Rock Lake, Curtis Culwell Center, Cotton Bowl Stadium at The State Fair of Texas, The Sixth Floor Museum and for the sports enthusiast theAmerican Airlines Center is home to the NHL's Dallas Stars and NBA's Dallas Mavericks.Centrally located within Dallas/Garland area hotels, our Holiday Inn Express hotel will offer great amenities Express fans love, along with our all non-smoking spacious guest rooms. Stay Simple in comfort, you can enjoy a hot powerful shower, then a free hot Express Start breakfast in our breakfast bar or shop our sundries market.Combine business and pleasure with our convenient on-site "state of the art" conference room and meeting space for special occassions. Make plans to "Stay Smart" with us the next time you are in Dallas.
Location
Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG
11331 West Kingsley Road, Dallas, TX
75238, United States
Hours
Reviews
4.0
536 reviews
5 stars
310
4 stars
84
3 stars
32
2 stars
27
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for their friendliness and helpfulness, highlighting specific employees who went above and beyond.
Cleanliness Issues
Multiple reviews mentioned cleanliness problems, including cockroaches, dirty rooms, and unkempt common areas.
Room Conditions
Guests reported various issues with room conditions, such as broken fixtures, water leaks, and poor maintenance.
Location Concerns
The hotel is located in a sketchy area with limited nearby amenities, which was a common point of frustration for guests.
Breakfast Quality
While some guests enjoyed the breakfast, others found it lacking in variety and quality.
- WEWindi EvansNov 4, 20255.0The sweet lady that checked us in around 6:30p was a sweetheart!! Made my whole day better just by asking the simplest questions and making me feel like a friend coming to stay at her house. Wish I knew her name but holy the time frame helps somebody throw her name out in the comments for me.
- BRBrooklyn RhodesNov 1, 20251.0First thing we saw when we walked into our room was cockroaches.
- MLMiguel Angel LopezOct 16, 20255.0Estuve buscando un buen lugar para hospedarme y definitivamente este es un buen lugar, cuando vuelva a Garland me quedare de nuevo aquí ya que es una excelente opción
- CLChristopher LewisJun 26, 20252.0If you eat in the room, don't leave food out on the table. No leftovers, throw all food containers in the trashcan outside of the room. Leftovers, put your food in the fridge. They have roaches. After eating, I killed two that came crawling out of nowhere on the desk.
- LCLazaro ChavezJun 24, 20254.0I stayed for three days, the lady at the front desk was very friendly and professional. The room was fine with a clean bed, a clean and well-equipped bathroom and varied and good-quality breakfast with tables and a clean food area. Gym 👍 pool 👍. The only reason I didn't give it 5 stars is because the hotel is located in an area with warehouses and roads under construction. Also we saw cockroaches in the room, the carpet was soaked in water around the A/C unit. Some common areas such as a elevator and hallways were not very clean and had trash on them.
Frequently Asked Questions About Holiday Inn Express & Suites Dallas Northeast - Arboretum by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Dallas Northeast - Arboretum?
Check-in is at 3:00 PM and check-out is at 11:00 AM at Holiday Inn Express & Suites Dallas Northeast - Arboretum.
Is breakfast included at the Holiday Inn Express & Suites Dallas Northeast - Arboretum?
Yes, a free buffet breakfast is available for guests at this hotel.
Does the hotel offer free parking and is it accessible?
Yes, free accessible parking is available for guests at Holiday Inn Express & Suites Dallas Northeast - Arboretum.
Are pets allowed at the Holiday Inn Express & Suites Dallas Northeast - Arboretum?
No, dogs are not allowed at the hotel.
Is there a fitness center available at the hotel, and what equipment does it include?
Yes, a free fitness center is available, featuring elliptical machines, free weights, and treadmills.
Does the hotel have a swimming pool?
Yes, there is one indoor swimming pool available at the hotel.
Are the hotel's common areas and guest rooms cleaned with enhanced sanitation procedures?
Yes, both common areas and guest rooms have enhanced cleaning and use commercial-grade disinfectants with staff trained in cleaning and hand washing procedures.
Is free Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available in public areas throughout the hotel.
What nearby attractions can guests visit when staying at Holiday Inn Express & Suites Dallas Northeast - Arboretum?
Guests can enjoy The Arboretum & Botanical Gardens, White Rock Lake, Curtis Culwell Center, Cotton Bowl Stadium at The State Fair of Texas, The Sixth Floor Museum, and sports events at the American Airlines Center.
Are there dining options near the hotel where guests can grab a meal?
Yes, nearby dining options include Quick Burger fast food, Waffle House diner, TJ Cajun Seafood & Wings, Chicago Style Dogs, and Taqueria La Comadre Mexican restaurant.