Holiday Inn Express & Suites Dallas Market Ctr - Love Field by IHG
4.1394 reviews
Business Details
About
HotelConference CenterBusiness Meeting Locations
Welcome to the new Holiday Inn Express & Suites Dallas Market Center - Love Field.
Our location is ideal for business and leisure travel with easy access to our hotel off John W. Carpenter Freeway (Hwy. 183) and North Stemmons Freeway (I-35E) and just 6 miles from Dallas Love Field Airport and 15 minutes from DFW International Airport. If you're visiting historic Downtown Dallas, no problem as we are 6 miles away.
Our prime location is situated within minutes of the Dallas Medical / Market Center Districts and everything that's exciting in DFW. For our business travelers enjoy our state of art technology with free Wi-Fi and free parking daily. Need to hold a small meeting, no problem as we have you covered with our Trinity River Boardroom which can accommodate up to 20 people.
Leisure travelers can feel at home while you enjoy sites and activities such as pro sports with the Dallas Cowboys, Texas Rangers, Dallas Mavericks, and Dallas Stars. Or maybe a visit to The Sixth Floor Museum at Dealey Plaza and a stroll around Historic Downtown Dallas and West End.
Start your day with complimentary Express Start Hot Breakfast to get your juices flowing or a quick workout in our Fitness Center or relax in the sun in outdoor pool and patio area.
We have an outstanding attentive staff ready to help make your stay as comfortable and productive as possible. It is our desire that you make us your “go-to” hotel. Book your stay today – we would love to have you!
Location
Holiday Inn Express & Suites Dallas Market Ctr - Love Field by IHG
7800 John W Carpenter Freeway, Dallas, TX
75247, United States
Hours
Reviews
4.1
394 reviews
5 stars
233
4 stars
72
3 stars
22
2 stars
17
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, highlighting exceptional service from individuals like Jonathan and Paris.
Cleanliness Issues
Several reviews noted significant cleanliness problems, including dirty rooms and bathrooms, with some guests expressing disappointment over the lack of proper housekeeping.
Breakfast Quality
While some guests enjoyed the breakfast offerings, others found the food quality inconsistent, with reports of burnt items and limited options.
Customer Service Concerns
Multiple reviews mentioned poor customer service experiences, particularly regarding billing issues and unresponsive management.
Location and Amenities
The hotel is conveniently located near the airport, but some guests expressed concerns about the surrounding area and lack of nearby dining options.
- KVKevin VNov 16, 20251.0The slim pale front desk lady has the most unfriendly, chaotic, passive aggressive energy I've ever seen. Some highlights of what she said when I checked in on November 15th around 6:30pm: *Scene: Employee hangs up phone after whining about someone named Sheila* Her: "Next. And what's wrong with you guys?" Us: Nothings wrong. We are just trying to checkin. Her: "Next time you reserve online, you need to call to make sure we actually have space." What? I've never had to do this when reserving. Rooms were great, breakfast was awesome. But one employee can ruin it all. Even the way she talked to other guest made them feel uncomfortable. She's on the brink of tears because a trashcan is full the next day. Won't recommend this place because of one employee.
- MMMarkNov 10, 20255.0Holiday Inn chains generally have standardized management. The color of the bed sheets and quality control are generally at a moderate level. The breakfast selection offers several more options than those in the lower-tier category. Bacon, fruit, and egg rolls are my favorite breakfast. The WiFi signal in the room is just a bit weak. It's basically hard to connect. The bathroom sink design is a bit flawed; it keeps overflowing.
- BBBrittanyNov 8, 20251.0By far one of the worst IHG experiences I have ever had. If I could give a 0-star rating, I would. Upon checking in, I discovered dirty sheets on the bed, hair in the sink and shower, and a lingering bad odor in the room. I requested a room change from the front desk clerk, who then assigned me to a room with an open door, which remained a problem throughout my stay. The new room's bathroom was equally unsatisfactory, with a dirty shower, only two large towels, and one washcloth. The front desk clerk, who displayed a poor attitude and remained on her phone, informed me that guests are limited to two towels per day. It is clear that housekeeping requires additional training and needs to maintain a more professional atmosphere while cleaning guest rooms, including keeping music at a reasonable volume. Could go on with what were the negative comments made not only by the GM herself but also the front desk clerk who checked me in. Would not recommend this hotel.
- SMshalee mcintyreNov 6, 20255.0Quick check in and out, room was clean, good size, comfy bed and pillows, strong water pressure in the shower, enough toiletries, ample free parking and near the airport.
- PEP EOct 31, 20253.0I was in this hotel for a couple of nights,the rooms were okay but the reception and the people working at breakfast they don’t give a rats if you ask something!l I explained them if there was anything to eat as plant base and the only unpleasant unswer was not really but we have turkey sousages ! I don’t understand why they don’t provide any plant based food,only one banana and 1 apple! Pretty disappointing as I paid for breakfast too!!
Frequently Asked Questions About Holiday Inn Express & Suites Dallas Market Ctr - Love Field by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Dallas Market Ctr - Love Field?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with a stay at Holiday Inn Express & Suites Dallas Market Ctr - Love Field?
Yes, a complimentary Express Start hot buffet breakfast is available for free.
Does the hotel have facilities for business travelers?
Yes, there is a business center and a meeting room called Trinity River Boardroom that accommodates up to 20 people.
Is free Wi-Fi available at the Holiday Inn Express & Suites Dallas Market Ctr - Love Field?
Yes, free Wi-Fi is available in public areas.
Are pets allowed at the hotel?
Yes, the hotel welcomes pets and also accommodates dogs.
What fitness facilities can guests use at the hotel?
Guests can enjoy a fitness center for free with elliptical machines, free weights, and treadmills available.
Does Holiday Inn Express & Suites Dallas Market Ctr - Love Field offer accessible parking and facilities?
Yes, the hotel provides accessible parking and is mobility accessible for guests.
What nearby entertainment venues can guests visit near the hotel?
Guests can visit nearby venues such as Social A, a concert and comedy club, Imagen Venues Dallas for concerts, and The BoneYard at CrashedToys, a concert venue and beer garden.
Are there any nearby dining or nightlife options close to the hotel?
Yes, nearby dining and nightlife options include Bombshells Restaurant & Bar, offering American cuisine and bar service, and LaBare Dallas, a bar and dance club with adult entertainment.
How can guests use nearby transportation or services for convenience?
Guests can utilize nearby services like U-Haul Neighborhood Dealer for truck rentals and Cates Quick Moving for moving and storage, helping with any transportation or relocation needs.