Crowne Plaza Dallas Market Ctr - Love Field by IHG

3.6
2908 reviews
Crowne Plaza Dallas Market Ctr Love Field exceptional location.

About

Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Welcome to Crowne Plaza Dallas Market Center, where comfort meets convenience in the heart of North Dallas. Just three miles from Dallas Love Field Airport and minutes from the Dallas Medical District, our location along Stemmons Freeway places you close to downtown landmarks, major corporate offices including AT&T, Uber, and Amazon, and the excitement of Dallas shopping, dining, and entertainment districts. Discover nearby attractions such as Reunion Tower, Dealey Plaza, and the American Airlines Center, or venture a short drive to Six Flags Over Texas, the Galleria Dallas, and the Dallas Arts District. Sports and culture fans will appreciate quick access to Fair Park and the Cotton Bowl, while those seeking vibrant nightlife can explore Deep Ellum, Uptown, and the Bishop Arts District, home to live music, galleries, and unique dining experiences. During your stay, enjoy thoughtful amenities including a complimentary shuttle within four miles and to Love Field Airport, free Wi-Fi throughout the property, and a 24-hour Business Center. Guests can relax in the large indoor pool, recharge in the redesigned Fitness Center, or savor freshly prepared meals at Bristol Bar and Grill. With flexible meeting and event space, convenient covered parking, and exclusive IHG One Rewards benefits, every stay at Crowne Plaza Dallas Market Center is designed to be productive, relaxing, and truly memorable.

Location

Crowne Plaza Dallas Market Ctr - Love Field by IHG
7050 N. Stemmons Freeway, Dallas, TX
75247, United States

Hours

Reviews

3.6
2,908 reviews
5 stars
1,174
4 stars
602
3 stars
393
2 stars
252
1 star
487

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many guests praised the staff for their exceptional service, highlighting individuals like Tamika, Erika, and Mo for their friendliness and helpfulness.

Room Issues

Numerous reviews mentioned problems with room amenities, including non-functioning air conditioning, lack of hot water, and cleanliness concerns.

Parking and Fees

Guests expressed frustration over mandatory parking fees and additional charges for breakfast, which they felt were not clearly communicated.

Location Concerns

The hotel's location received mixed reviews, with some guests noting it was convenient while others found the surrounding area unappealing.

Dining Experience

The bar and restaurant received positive feedback for their food and service, particularly from staff members like Claudia and Mo.
  • IA
    I wear GODS ARMOUR-GODSARMY
    2 days ago
    5.0
    The Armor of God 10 Finally, be strong in the Lord and in his mighty power. 11 Put on the full armor of God, so that you can take your stand against the devil’s schemes. 12 For our struggle is not against flesh and blood, but against the rulers, against the authorities, against the powers of this dark world and against the spiritual forces of evil in the heavenly realms. 13 Therefore put on the full armor of God, so that when the day of evil comes, you may be able to stand your ground, and after you have done everything, to stand. 14 Stand firm then, with the belt of truth buckled around your waist, with the breastplate of righteousness in place, 15 and with your feet fitted with the readiness that comes from the gospel of peace. 16 In addition to all this, take up the shield of faith, with which you can extinguish all the flaming arrows of the evil one. 17 Take the helmet of salvation and the sword of the Spirit, which is the word of God. 18 And pray in the Spirit on all occasions with all kinds of prayers and requests. With this in mind, be alert and always keep on praying for all the Lord’s people.
  • BG
    Brian Garnatz
    4 days ago
    4.0
    Had a pleasant stay, the room did have some issues, the lamp didn't work, wine all over wall, closet door kept falling off track, bathroom was not to the cleanest standards, and the refrigerator I found out later didn't cool to safe food after I spent 20 on a sandwich and it was wasted the following day, now the bed was amazing, was peaceful in my room, maid took care of my needs on a daily basis, the bar and lounge could use more help but was overall a great experience, the morning breakfast was incredible with the lovely Claudia greeting me every morning and calling me by name and even went out of her way to accommodate me on a day I was late getting to breakfast, Lamar who checked me in on my first day then became my personal driver for the week was absolutely professional and courteous, these people made my stay even better and made me not worry about the small details of the things that weren't 100% ,
  • TV
    Tracy Vester
    Jan 6, 2026
    5.0
    The staff is amazing! Everyone is so incredibly kind, helpful, and remembers me and my preferences. Erika at the bar is fantastic! Such a wonderful bartender and provides great personal service. Claudia and Jesus were so cheerful each morning at breakfast. Sam and Lamar were taking care of details at the front desk. So thankful for their kindness during my stay.
  • RO
    Raul Ortiz
    Jan 3, 2026
    1.0
    Several issues compromised the quality and safety of my visit: - Room Odor: The rooms had a persistent smell of marijuana. - Parking Access: The parking lot entry card was unreliable and only worked half of the time. - Safety Hazard: On the second day, the shower malfunctioned, emitting boiling hot water after one minute of use. This resulted in a burn on my leg. Despite two visits from a technician, the issue remained unresolved, and the technician eventually stated it could not be fixed. - Food Quality: We encountered molded fruit during the breakfast buffet on our second day (please see picture) In each instance, the front desk responded by stating the issues would be escalated to management; however, I have yet to see any meaningful resolution or follow-up. Given the recurring nature of these complaints on here, it appears these concerns are not being addressed with the necessary urgency.
  • SL
    Shana Lance
    Dec 27, 2025
    1.0
    I was travelling back home from visiting my daughter in Lake Havasu, in which the closest airport, Las Vegas, is 2 hrs away. After the 2 hr drive, my flight was delayed, so by the time I got to Denver, my connecting flight had already left, so I had to wait 3 hours for the next flight to Dallas. Once I arrived in Dallas there were no more flights going out until the next morning. I was exhausted and just needed to rest, so my husband booked me a room online, and I got an Uber to take me to the hotel. I attempted to check in to my room and was told I had to have the physical card with which the reservation was made. My husband made the reservation with his card; he was not travelling with me! They also would not take cash! I was so upset and so tired. I do not understand why I couldn't just go to the room and lie down to rest for a few hours if the room was reserved and paid for already. I had to call another Uber for a ride back to the airport where I slept on a couch all night. I was told by the front desk that there would be NO REFUND, and they listed me as a NO SHOW! I have attempted on two separate occasions to contact management to try and resolve the issue but had to leave a voicemail to which my call has yet to be returned. I will NEVER book another hotel. It's Airbnb for me from now on.

Frequently Asked Questions About Crowne Plaza Dallas Market Ctr - Love Field by IHG

Is there free Wi-Fi available at Crowne Plaza Dallas Market Ctr - Love Field by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza Dallas Market Ctr - Love Field by IHG for guests.

What is the cancellation policy at Crowne Plaza Dallas Market Ctr - Love Field by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.