Candlewood Suites Dallas Market Cntr-Love Field by IHG

Reviews

• TC

  Thomas Chowns

  1 day ago
  5.0
  The staff are great people, very helpful with everything we asked. Rooms are clean and comfortable.
• TS

  Tiffany Smith

  Mar 3, 2026
  5.0
  We needed a hotel close to UTSW due to an early morning surgery, but we needed a handicap accessible room. The front desk staff went above and beyond to make sure that the rooms given to us fit what we needed. We had a bit of an emergency, and I called the front desk to ask for the number to a close by fire department to do a lift assist. Derrick, the clerk at the time, said he would come up to help. He assisted me with getting my dad up off of the floor and into the bed. This was WELL ABOVE his call of duty or the scope of his job!! I made sure to let management know as well. We would have had to wait on the fire department or EMS to come help if it wasn't for him.
• JE

  john eubanks

  Feb 26, 2026
  5.0
  Friendly staff. Right off the freeway easy to get into. Has a little store to grab what you need. Room was comfortable. When we had an issue with the A/C they fixed it within thw hour. I would definitely stay here again.
• DC

  Dawn Cannon

  Feb 22, 2026
  1.0
  I am a long time IHG member and this was worst night I’ve had in a long time. Bed and pillows badly in need of replacing, my back is killing me today. Boom box music at 4am sounded like it was right outside our window, people yelling at each other during this time. People above us must’ve had kids they were letting jump around at 5 am, there was no sleep for us all night. Mold all over the bathroom ceiling that needs to be addressed. We couldn’t wait to leave and definitely won’t be back!
• SS

  Sebastian S

  Feb 7, 2026
  2.0
  Brought up to the front desk person that the all 4 HDMI ports between the bedroom TV and living room TV in room 142 don't work with any of my cables or devices. Naturally, they explained how to use the input function for the remote. Eventually they agreed to send a technician to inspect the 15 year old tvs (model is from 2011). Plumbing for the toilet is noisy and needs service as it's always filling. Mentioned that I skewered and flushed an adult cockroach in the hallway outside my door. Other than a look a revulsion I didn't get much of an apology. 2 stars between the plumbing issues, TV connectivity problems, and insect presence. Not a great area either. Glad I reacted in time for the homeless man that jumped in front of my work van under the overpass nearby when leaving for the nearest grocery store 13 minutes NE of hotel tonight. Only reason I stayed two nights (and rated 2 stars) is the routine heavy cop presence in the area and the two cameras I parked under in the back. Although I just read another reviewer had mentioned their catalytic converter was stolen from their vehicle and staff refused to do anything about it. I'll be relocating. P4A. She was well fed yet a fast and challenging target to dispatch. Least favorite staybridge. Carpeted and dated rooms. Shower water pressure gets 10/5 stars! You're welcome for my candid review fellas.

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