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Best Western Northwest Inn

4.0
(477 reviews)

Business Details

2361 W NORTHWEST HWY, Dallas, TX
75220, United States
(214) 353-8774
http://bestwestern.com

About

HotelBest Western
Located in Dallas,TX, the Best Western Northwest Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Northwest Inn
2361 W NORTHWEST HWY, Dallas, TX
75220, United States

Hours

Reviews

4.0
477 reviews
5 stars
238
4 stars
99
3 stars
63
2 stars
34
1 star
43

What are people saying?

AI-generated from recent customer reviews

Safety Concerns

Multiple reviews highlighted safety issues, including reports of vehicle vandalism and a general feeling of insecurity around the hotel.

Cleanliness Issues

Several customers noted cleanliness problems, including dirty rooms, unpleasant odors, and reports of bed bugs.

Customer Service

While some guests praised the friendly and helpful staff, others reported unprofessional behavior and poor service experiences.

Location Challenges

The hotel is situated in a rough area, with some guests feeling uncomfortable due to the presence of unsavory individuals nearby.

Mixed Reviews on Amenities

Guests had varied experiences with hotel amenities, particularly the breakfast quality and availability, with some expressing disappointment.
  • DS
    Dewayne Sampson
    Feb 12, 2026
    5.0
    Just off Northwest HWY and down the road to I-35
  • PP
    Palomar6592
    Feb 6, 2026
    1.0
    I made a reservation through the app and after a 9 hour drive I arrive at the hotel. The lobby door was locked and they have a glass panel you have to talk into. I asked the guy if the hotel is safe. He said they have problems sometimes. I asked the teller if my vehicle would be safe and he said cars get broken. I asked if the cameras were working and he said they don’t use them. Not a safe feeling based on his response. I asked him to cancel my reservation. Best Western needs to have a safety rating on their app so I don’t have to deal with this. Shut it down if it’s not safe. I do not recommend this hotel. I wish you better travels
  • DP
    daniel palomino
    Feb 1, 2026
    4.0
    I was for the snow storm, was ok
  • PD
    Paris Devoe
    Jan 3, 2026
    1.0
    This hotel is so unprofessional and the front desk ppl are so noisy keep asking questions that has nothing to do with there jobs
  • FE
    Fernandes Esteban
    Nov 15, 2025
    5.0
    Great hotel, a little old-fashioned but it makes the charm of the rooms precisely. Nothing to say and clean. Well located close to the expressways.

Frequently Asked Questions About Best Western Northwest Inn

Does Best Western Northwest Inn offer free breakfast to its guests?

Yes, Best Western Northwest Inn offers free breakfast to all guests.

Is there a fitness center available for guests at Best Western Northwest Inn?

Yes, the hotel provides a fitness center for guests to use during their stay.

Brand Certified Facts from Best Western Northwest Inn

This information is certified by Best Western Northwest Inn and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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