Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG

4.2
386 reviews
Newly Constructed Hotel May 2017
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Business Details

21410 Fairfield Place Dr., Cypress, TX
77433, United States
(281) 373-0067
https://www.ihg.com/holidayinnexpress/hotels/us/en/cypress/houyc/hoteldetail
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About

HotelWedding VenueBusiness Meeting Locations
Welcome to the Holiday Inn Express and Suites Houston NW - Cypress Grand Parkway! Whether you are here enjoying Houston Premium Outlets, visiting Memorial Hermann, or attending a wedding at Lindsay Lakes or Windveil Manor, when staying with us, you are making an excellent choice! You will be treated with stellar service and modern accommodations that feel like a home away from home. Our hotel is equipped with the latest techonology and amenities, so you can be the readiest for anything your day throws your way. Start your day off right with our complimentary, hot and fresh, Express Start Breakfast bar. Work smart with our free high speed WIFI, or plan your next business meeting in our TaVu Board Room, complete with the latest AV equipment. Don't forget to stay healthy while on the go in our state of the art Fitness Center, boasting a variety of cardio and strength equipment. Our location is convenient to all major points of interest in Cypress! For sports and recreation lovers, Cy-Fair Sports Complex, Cypress Lakes Golf Course, Weaver Sports Complex, and Prairie View Cricket Complex, are just a short drive. Business travelers will enjoy an easy commute to Daikin Technology Park, FedEx, and Sysco. Prairie View A&M University is also just a 15 minute drive for sports fans and visiting parents. No matter your reason for travel, our team is excited to make your stay great!

Location

Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG
21410 Fairfield Place Dr., Cypress, TX
77433, United States

Hours

Reviews

4.2
386 reviews
5 stars
253
4 stars
56
3 stars
30
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and common areas were well-maintained.

Staff Attitude

Feedback on staff was mixed; while some guests highlighted friendly and helpful service, others reported rude or unprofessional behavior from certain employees.

Location

The hotel's location near the Houston Premium Outlet was frequently mentioned as a major advantage, making it convenient for shopping and dining.

Breakfast Quality

Several reviews criticized the breakfast quality, mentioning issues with food temperature and variety, while others found it satisfactory.

Service Issues

Multiple guests reported problems with service, including billing disputes and inadequate responses to complaints, indicating a need for better management and staff training.
  • DD
    Diego Nicolas dell'Erba
    Nov 17, 2025
    5.0
    En la zona de Cypress. Cerca del mall
  • DD
    Darrin Daigle
    Nov 16, 2025
    5.0
    Very nice and clean property! Excellent location near lots of restaurants and shopping. Unexpectedly quiet as well.
  • KH
    Karla Henriquez
    Oct 13, 2025
    5.0
    It was great, clean and the A/C was perfect! Overall everything was perfect…
  • ZS
    Zeeshan Shafiq
    Oct 1, 2025
    4.0
    Very convenient location right next to the outlet mall. There is a electric charging station nearby as well
  • CH
    Chihhua Huang
    Sep 23, 2025
    5.0
    The place is absolutely convenient and food is fantastic.
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Frequently Asked Questions About Holiday Inn Express & Suites Houston NW - Cypress Grand Pky by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Houston NW - Cypress Grand Pky?

Check-in time is at 3:00 PM and check-out is at 12:00 PM.

Is breakfast included with the room at the hotel?

Yes, a complimentary buffet breakfast is available for free.