Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
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Location
Holiday Inn Express Crockett by IHG
1511 Southeast Loop #304, Crockett, TX
75835, United States
Hours
Reviews
3.9
325 reviews
5 stars
141
4 stars
90
3 stars
37
2 stars
21
1 star
36
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Several customers reported unsatisfactory cleanliness, including dirty towels, pubic hair in showers, and general room maintenance problems.
Customer Service
While some guests praised the staff for being friendly and accommodating, many others experienced poor service, including rude interactions and issues with reservations.
High Prices
Many reviews mentioned that the hotel is overpriced for the quality of service and accommodations provided, especially given its location.
Mixed Experiences
Guests had varied experiences, with some enjoying their stay and others expressing significant dissatisfaction, particularly regarding room conditions and amenities.
- MCMitchell Cornelius2 days ago5.0This was in Crockett Tx. It was quite, clean
- AHAlex Hermosillo2 days ago1.0Paid almost $200 for one night and the room was disgusting. Found pubic hair in the shower and the towels had yellow stains. On top of that, the hotel was loud all night because of an event, with zero effort to control the noise. This place is poorly managed and housekeeping clearly doesn’t care. I should have driven 30 miles to stay somewhere else. Would not stay here again.
- LALauren AhlgrenNov 28, 20255.0Clean and comfortable rooms, decent breakfast. Their staff went above and beyond to make my kids feel welcome.
- FDFrank DefeliceOct 30, 20255.0Clean, average price.
- CSCarolyn StoutOct 16, 20255.0I had a great visit to the Holiday Inn in Crockett. The front desk staff was incredibly accommodating and went out of their way to ensure I had a good stay. I needed to check in early for an online meeting and my early check-in accommodation was Matt with full corporation from the staff to get me in my room so that I could make my meeting on time. The hotel manager offered multiple recommendations on local places to eat and things to do while I was in Crockett on business. I appreciated their willingness to help and acclimate me to the area. I will stay here again.
Frequently Asked Questions About Holiday Inn Express Crockett by IHG
What are the check-in and check-out times at Holiday Inn Express Crockett?
Check-in is at 4:00 PM and check-out is by 11:00 AM.
Is free breakfast available for guests at the hotel?
Yes, a complimentary buffet breakfast is available.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express Crockett?
No, pets including cats and dogs are not allowed.
Is there parking available at the hotel?
Yes, free parking is available for guests.
What fitness facilities are available at the hotel?
The hotel offers a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are there accessible facilities for guests with mobility needs?
Yes, the hotel has accessible parking and mobility accessible features.
Is daily housekeeping provided during the stay?
Yes, housekeeping services are available daily.
How can guests reach the hotel for booking or inquiries?
Guests can call the main phone number +1 936-544-4488 or email crocketthie@gmail.com. Online bookings are also available through the hotel's website.
What nearby places can guests visit around Holiday Inn Express Crockett?
Guests can visit Crockett Sales & Rentals for appliance and truck rentals, Houston County Metal Buildings for home improvement needs, and the UPS Authorized Shipping Provider for shipping and postal services.
Are there convenient stores or gas stations near the hotel?
Yes, nearby convenience stores such as S N S Express and gas stations like Exxon are available for guests needing supplies or fuel.
What medical facilities are close to the hotel?
Nearby medical services include Fresenius Kidney Care Crockett for dialysis, LOL Dental & Orthodontics, and Houston County Family Medical Clinic for general healthcare.