Certified by Holiday Inn Express Crockett by IHG • Mar 01, 2026
Reviews
3.9
327 reviews
5 stars
142
4 stars
90
3 stars
37
2 stars
21
1 star
37
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple customers reported unsatisfactory cleanliness, including dirty towels, pubic hair in showers, and general room hygiene concerns.
Customer Service
While some guests praised the staff for being friendly and accommodating, many others experienced poor service, including rude interactions and issues with reservations.
High Prices
Several reviews noted that the hotel rates were considered too high for the quality of the accommodations, especially given the condition of the rooms.
Breakfast Quality
Feedback on breakfast was mixed, with some guests enjoying the variety while others found it lacking in quality.
Maintenance Problems
Guests reported various maintenance issues, including broken amenities, poor water pressure, and outdated decor.
DH
David Henley
Feb 3, 2026
1.0
Very displeased with sheets and food deliveries and room service was very bad from the lack of language barrier thank yall and have a better stay
MC
Mitchell Cornelius
Jan 11, 2026
5.0
This was in Crockett Tx. It was quite, clean
AH
Alex Hermosillo
Jan 11, 2026
1.0
Paid almost $200 for one night and the room was disgusting. Found pubic hair in the shower and the towels had yellow stains. On top of that, the hotel was loud all night because of an event, with zero effort to control the noise.
This place is poorly managed and housekeeping clearly doesn’t care. I should have driven 30 miles to stay somewhere else. Would not stay here again.
LA
Lauren Ahlgren
Nov 28, 2025
5.0
Clean and comfortable rooms, decent breakfast. Their staff went above and beyond to make my kids feel welcome.
Frequently Asked Questions About Holiday Inn Express Crockett by IHG
What are the check-in and check-out times at Holiday Inn Express Crockett?
Check-in is at 4:00 PM and check-out is by 11:00 AM.
Is free breakfast available for guests at the hotel?
Yes, a complimentary buffet breakfast is available.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express Crockett?
No, pets including cats and dogs are not allowed.
Is there parking available at the hotel?
Yes, free parking is available for guests.
What fitness facilities are available at the hotel?
The hotel offers a free fitness center equipped with elliptical machines, free weights, and treadmills.
Are there accessible facilities for guests with mobility needs?
Yes, the hotel has accessible parking and mobility accessible features.
Is daily housekeeping provided during the stay?
Yes, housekeeping services are available daily.
How can guests reach the hotel for booking or inquiries?
Guests can call the main phone number +1 936-544-4488 or email crocketthie@gmail.com. Online bookings are also available through the hotel's website.
What nearby places can guests visit around Holiday Inn Express Crockett?
Guests can visit Crockett Sales & Rentals for appliance and truck rentals, Houston County Metal Buildings for home improvement needs, and the UPS Authorized Shipping Provider for shipping and postal services.
Are there convenient stores or gas stations near the hotel?
Yes, nearby convenience stores such as S N S Express and gas stations like Exxon are available for guests needing supplies or fuel.
What medical facilities are close to the hotel?
Nearby medical services include Fresenius Kidney Care Crockett for dialysis, LOL Dental & Orthodontics, and Houston County Family Medical Clinic for general healthcare.
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Certified March 01, 2026Yext Knowledge Graph
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