HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express and Suites Cleveland, where modern comfort meets small-town warmth in the heart of East Texas. Conveniently located off Highway 59 and just north of Highway 105, our hotel places you close to it all—whether you are here for business, family travel, or a relaxing getaway. Explore nearby favorites like the 105 Speedway Racetrack, Lake Livingston State Park, and the Lone Star Hiking Trail, or enjoy a day trip to Big Thicket National Preserve and Huntsville State Park. Business travelers appreciate our proximity to Union Pacific, UTLX, Entergy, Cleveland Regional Medical Center, and other local companies. After a day of work or adventure, unwind in your spacious guest room featuring plush bedding, a mini fridge, microwave, high-speed Internet, and a flat-screen TV. Start each morning with our complimentary Express Start Breakfast, take a refreshing dip in the outdoor pool, or recharge in our Fitness Center. Whether you are visiting for a meeting, exploring East Texas, or simply passing through, we look forward to making your stay easy, comfortable, and genuinely welcoming. Book your stay today and experience the smart choice in Cleveland..
Many customers praised the hotel for its cleanliness and well-maintained rooms, although some reported issues with pests and housekeeping.
Customer Service
The staff received numerous compliments for their friendliness and helpfulness, particularly highlighting individuals like Isabel, Gaby, and Betty.
Breakfast Quality
Guests frequently enjoyed the breakfast offerings, noting the variety and quality of food available.
Room Issues
Several reviews mentioned problems with room amenities, such as malfunctioning air conditioning, broken appliances, and housekeeping inconsistencies.
BA
Brandon Austin
Jan 3, 2026
2.0
As soon I walked into the hotel I could smell mold and mildew and my room smelled even worse. By time I left my airways were restricted. I spent the next 3 days feeling like I was going to die. That was the 28th of December, it is now the 3rd of January and it’s still hard for me to breathe. They need to have their ventilation system fully cleaned and disinfected. The feel like I might have gotten legionella.
Water pressure was horrible and straight rust came out of the shower and tub faucets when I turned them on. It went clear after a few seconds but still.
Other than that, the room was clean and the bed was comfortable.
That being said, I am a diamond elite member and have been for several years but I think I’m going to change my loyalty. Too many IHG hotels that either smell, don’t do room service daily or the trash is always full so can’t clean out the rental car before returning it and most hotels don’t have very good water pressure despite having holiday inns advertised shower heads that are supposed to make you feel like you’re showing in heaven.
CK
Cynthia Kaiser
Dec 7, 2025
1.0
Will not
ES
Eric Steinle
Dec 5, 2025
5.0
Clean room, very spacious. Looks to have been renovated recently. Breakfast was great, normal selection but clean food station and tasted good.
BH
Bryan Harrington
Dec 4, 2025
2.0
Currently staying here.
The heater doesnt work, only the cooler.
Also, they have a TV with Prime and Netflix.....buuuuut the remotes dont work.
AF
Alyse Frisbie
Nov 14, 2025
1.0
Roaches everywhere and hotel refused to give us a refund when we walked out. Terrible service do not recommend literally go anywhere else!
Frequently Asked Questions About Holiday Inn Express & Suites Cleveland by IHG
Is parking available at Holiday Inn Express & Suites Cleveland by IHG?
Yes, free parking is available for guests at the hotel.
Does the hotel offer free breakfast?
Yes, complimentary Express Start Breakfast is provided, including a buffet option.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are pets allowed at the Holiday Inn Express & Suites Cleveland?
No, pets including cats and dogs are not allowed at this property.
Does the hotel have a fitness center and pool?
Yes, the hotel features a fitness center with elliptical, treadmill, and free weights, as well as an outdoor pool and a hot tub.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and provides accessible parking and elevators.
What nearby restaurants can guests visit during their stay?
Guests can enjoy nearby dining options including Santos Seafood, Whataburger, Pizza Hut, El Burrito, Domino's Pizza, Mr. Elotes, Popeyes Louisiana Kitchen, Fat Floyd's Barbecue, and Papa John's Pizza.
Are there nearby car rental services close to the hotel?
Yes, Enterprise Rent-A-Car is conveniently located nearby for guests needing rental vehicles.
What local attractions can I explore near Holiday Inn Express & Suites Cleveland?
Explore nearby attractions such as the 105 Speedway Racetrack, Lake Livingston State Park, Lone Star Hiking Trail, Big Thicket National Preserve, and Huntsville State Park during your stay.
Does the hotel provide any business facilities?
Yes, the hotel offers a business center and one meeting room, suitable for business travelers and events.