Business Details
About
HotelBest Western
Located in Cleveland,TX, the Best Western Cleveland Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Cleveland Inn & Suites
708 HIGHWAY 59 S, Cleveland, TX
77328, United States
Hours
Reviews
4.2
489 reviews
5 stars
274
4 stars
108
3 stars
60
2 stars
20
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of Jody's exceptional service.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including mold, bugs, and unclean bathrooms, which detracted from the overall experience.
Maintenance Problems
Guests reported various maintenance issues such as broken showers, low water pressure, and malfunctioning air conditioning.
Breakfast Quality
There were mixed reviews about breakfast, with some guests disappointed by limited options or lack of service, while others enjoyed the offerings.
Location and Accessibility
The hotel is conveniently located near restaurants and shopping, making it a favorable choice for guests.
- DHDennis HughesNov 1, 20255.0Jody and her staff are extremely helpful and gracious hosts
- KFKatie FeatherstoneSep 5, 20253.0No closet & low water pressure
- TMTony MassaAug 9, 20251.0Black mold on bath tub Pipe broke in hotel leaving everyone without water for the evening Power outage so refridge went out as well as alarm clock. Desk agent showed little concern even said "well maybe you shouldn't have booked here".
- RHRoger HartterAug 9, 20254.0This is not a luxury hotel, it is fairly new and the place was clean and neat. The staff were exceptionally accommodating and helpful. It's a bit difficult to get to. The free breakfast was good. The only issue we had was that the refrigerator didn't work with was an issue as we needed to keep my wife's insulin cooled. But the staff helped by offering the use of the kitchen unit.
- TGT GJan 12, 20203.0Friendly staff, room was fine for the rate they were charging. Would stay again.
Frequently Asked Questions About Best Western Cleveland Inn & Suites
What is the address of Best Western Cleveland Inn & Suites?
The hotel is located at 708 HIGHWAY 59 S, Cleveland, TX 77328, United States.
Is free Wi-Fi available at Best Western Cleveland Inn & Suites?
Yes, free Wi-Fi is available for guests at the hotel.
What are the operating hours of Best Western Cleveland Inn & Suites?
The hotel is open 24 hours a day, seven days a week.
What brands does Best Western Cleveland Inn & Suites belong to?
It is part of the Best Western brand.
Does Best Western Cleveland Inn & Suites offer any special promotions?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
How can I contact Best Western Cleveland Inn & Suites by phone or fax?
You can reach them by phone at +1 281-659-2700 or send a fax to +1 281-659-2702.
What is the main website for Best Western Cleveland Inn & Suites?
The hotel's official booking website is available at https://www.bestwestern.com/en_US/book/hotel-rooms.44589.html?iata=00171890&ssob=BLBWI0003G&cid=BLBWI0003G:yext:website:44589.
Can guests access Best Western Cleveland Inn & Suites' updates on social media?
Yes, they have a Facebook page at https://www.facebook.com/330004713735797 and their Twitter handle is @bestwestern.
Are there any dining options near Best Western Cleveland Inn & Suites?
Yes, Popeyes Louisiana Kitchen, a fast-food restaurant specializing in chicken and Cajun cuisine, is located nearby, perfect for a quick meal before or after your stay.
How does the proximity of Popeyes Louisiana Kitchen benefit guests at Best Western Cleveland Inn & Suites?
Guests can conveniently enjoy delicious fast food and Cajun-style meals from Popeyes Louisiana Kitchen just a short distance from the hotel, making dining easy during their visit.