Business Details
About
HotelHampton Inn
The Hampton Inn & Suites Cleburne, TX is located less than an hour southwest of Fort Worth and only one mile from the new Cleburne Conference Center.
Location
Hampton Inn & Suites Cleburne
1996 West Henderson Street, Cleburne, TX
76033, United States
Hours
Reviews
3.9
604 reviews
5 stars
293
4 stars
148
3 stars
52
2 stars
48
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting employees like Shawna and Megan for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including moldy smells, dirty rooms, and inadequate housekeeping services.
Renovation Concerns
Numerous guests reported ongoing renovations that affected their stay, including construction noise, limited amenities, and unavailability of the pool.
Breakfast Quality
While some guests enjoyed the breakfast, others criticized it for being limited or poorly managed, with items running out frequently.
Customer Service Problems
There were complaints about poor customer service experiences, particularly regarding booking issues and unresponsive management.
- YEYvonne EldonDec 9, 20252.0Shawna & Meghan at front desk are a credit to this business. The renovations are amazing! I would love to give this hotel 5 stars but unfortunately there were 2 incidents that took place during our stay that were disconcerting. We have already reported them to the CEO of hilton. We felt it was important for the corporate office to hear the feedback. That being said, I still WOULD recommend this hotel as it is head and shoulders above any other hospitality business in the area.
- APAnita PennisiNov 22, 20255.0We got very nice room Was a suite excellent condition Nice and clean very comfortable and close to the wedding
- CRCorbin RamosNov 22, 20255.0Breakfast-awesome Room-huge and clean Staff- helpful and kind Overall-its awesome here, you'll like your stay
- RLRoger LayNov 18, 20254.011-7-25 was the date of our stay. We had an accessible room. The room was spacious, the heat/ac controls on the wall. The bed was low and soft. The bathroom was large, but still had a step over tub, and a high toilet seat. If one can get up on the toilet, I think he could also sleep in a higher bed. It almost felt like we were on the floor. Breakfast was good in a very nice lobby. Many items to choose from
- KMKimberly MoffNov 14, 20252.0The entire second floor smelled of mold...we originally thought it was the hallway. We entered are room with the air blasting and the smell of the odor removing spray. After about 20 minutes my allergies kicked in, the smell of mold was worse in the room than the hallway. My husband went to the desk and we were promptly moved to the 3rd floor, with a comment that several people have complained on that floor. Really? The room on the 3rd floor has the same smell. Again, I have a severe allergy to mold. I love Hilton Express Hotels, but this one has something causing a mold issue.... causing my allergies to flare and now, ruining my trip.
Frequently Asked Questions About Hampton Inn & Suites Cleburne
What are the check-in and check-out times at Hampton Inn & Suites Cleburne?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hampton Inn & Suites Cleburne offer free breakfast?
Yes, a free breakfast buffet is available to guests.
Is the hotel pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Are there fitness facilities available at the hotel?
Yes, the hotel has a fitness center with equipment like elliptical machines and treadmills, and it is free to use.
Is there parking available for guests at Hampton Inn & Suites Cleburne?
Yes, free self-parking is available at the hotel.
Does the hotel provide digital or contactless services?
The hotel offers digital guest room keys but does not provide contactless check-in or checkout.
What accessibility features does Hampton Inn & Suites Cleburne offer?
The hotel has accessible parking and elevators to accommodate guests with mobility needs.
Are there any pools or spas available at the hotel?
Yes, the hotel features one indoor pool and a hot tub, but no outdoor pool or spa services.
What nearby medical facilities can guests access from Hampton Inn & Suites Cleburne?
Guests have access to nearby facilities such as Cleburne Cancer Center, Texas Oncology Cleburne, Texas Health Harris Methodist Hospital Cleburne, and Walls Regional Hospital for healthcare needs.
What local educational institutions are near the hotel?
Hill College and the Hill College Johnson County Library are located close to the hotel, providing educational and library resources.
Are there options for convenient shopping near Hampton Inn & Suites Cleburne?
Yes, SleekSpaces, a store offering fashion accessories and furniture, is nearby for shopping needs.