Multiple reviews highlighted problems with cleanliness, including moldy smells, dirty rooms, and inadequate housekeeping.
Staff Performance
While some guests praised individual staff members for their helpfulness, others reported poor customer service and unprofessional behavior from management.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others noted limited options and poor quality.
Renovation Problems
Many guests expressed frustration over ongoing renovations that were not adequately communicated, leading to disruptions and lack of amenities.
Room Comfort
Several reviews mentioned issues with room comfort, including outdated furnishings, broken appliances, and noise disturbances.
AP
Anita Pennisi
3 days ago
5.0
We got very nice room
Was a suite excellent condition
Nice and clean very comfortable and close to the wedding
CR
Corbin Ramos
3 days ago
5.0
Breakfast-awesome
Room-huge and clean
Staff- helpful and kind
Overall-its awesome here, you'll like your stay
RL
Roger Lay
Nov 18, 2025
4.0
11-7-25 was the date of our stay. We had an accessible room. The room was spacious, the heat/ac controls on the wall. The bed was low and soft. The bathroom was large, but still had a step over tub, and a high toilet seat. If one can get up on the toilet, I think he could also sleep in a higher bed. It almost felt like we were on the floor. Breakfast was good in a very nice lobby. Many items to choose from
KM
Kimberly Moff
Nov 14, 2025
2.0
The entire second floor smelled of mold...we originally thought it was the hallway. We entered are room with the air blasting and the smell of the odor removing spray. After about 20 minutes my allergies kicked in, the smell of mold was worse in the room than the hallway. My husband went to the desk and we were promptly moved to the 3rd floor, with a comment that several people have complained on that floor. Really? The room on the 3rd floor has the same smell. Again, I have a severe allergy to mold. I love Hilton Express Hotels, but this one has something causing a mold issue.... causing my allergies to flare and now, ruining my trip.
KL
Kay L
Nov 5, 2025
1.0
There were bugs in the room and lizard’s I couldn’t watch television for a whole day they had no WiFi service. Air conditioning unit had so much dust in the blower I was scared to turn on. Also front desk guy was nasty.
Frequently Asked Questions About Hampton Inn & Suites Cleburne
What are the check-in and check-out times at Hampton Inn & Suites Cleburne?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Does Hampton Inn & Suites Cleburne offer free breakfast?
Yes, a free breakfast buffet is available to guests.
Is the hotel pet-friendly?
Yes, both cats and dogs are welcome at the hotel.
Are there fitness facilities available at the hotel?
Yes, the hotel has a fitness center with equipment like elliptical machines and treadmills, and it is free to use.
Is there parking available for guests at Hampton Inn & Suites Cleburne?
Yes, free self-parking is available at the hotel.
Does the hotel provide digital or contactless services?
The hotel offers digital guest room keys but does not provide contactless check-in or checkout.
What accessibility features does Hampton Inn & Suites Cleburne offer?
The hotel has accessible parking and elevators to accommodate guests with mobility needs.
Are there any pools or spas available at the hotel?
Yes, the hotel features one indoor pool and a hot tub, but no outdoor pool or spa services.
What nearby medical facilities can guests access from Hampton Inn & Suites Cleburne?
Guests have access to nearby facilities such as Cleburne Cancer Center, Texas Oncology Cleburne, Texas Health Harris Methodist Hospital Cleburne, and Walls Regional Hospital for healthcare needs.
What local educational institutions are near the hotel?
Hill College and the Hill College Johnson County Library are located close to the hotel, providing educational and library resources.
Are there options for convenient shopping near Hampton Inn & Suites Cleburne?
Yes, SleekSpaces, a store offering fashion accessories and furniture, is nearby for shopping needs.