Welcome to the Holiday Inn Express Hotel and Suites® Cedar Hill, TX. Our property is conveniently situated off Highway 67, just minutes from downtown Dallas, and 9 miles from Midlothian, TX!
Corporate guests enjoy using our fitness & business centers with copy services, as well as the free high-speed, wireless Internet access, which is available throughout the hotel. Our hotel's location is perfect for leisure travelers, too. If you're visiting during football season, make sure to see the Dallas Cowboys play since we're only a short drive away from Cowboy's Stadium. The Dallas Zoo and Dallas World Aquarium, The Perot Museum, which our youngest guests love visiting, are nearby. Hillside Village promises great shopping and dining for those looking for a new buy, and the Cedar Hill State Park is sure to please outdoor enthusiasts.
While you stay with us in Cedar Hill, TX, we invite you to take advantage of our great amenities, such as the heated, indoor pool and whirlpool and the well-equipped, 24-hour fitness center. Each morning, you'll wake up to a complimentary, hot breakfast, featuring our signature cinnamon rolls. "Stay Smart" in Cedar Hill when you reserve our hotel's comfortable guest rooms today!
A valid credit card and identification must be presented to check in to the hotel, the ID must match the name of the traveler as well as the credit card.
Location
Holiday Inn Express & Suites Dallas Southwest-Cedar Hill by IHG
While many guests praised the cleanliness of the rooms and common areas, several reviews highlighted issues with unclean rooms, including reports of bugs, unpleasant odors, and dirty linens.
Staff Service
The staff received mixed reviews; some guests appreciated the friendly and helpful service, while others reported rude interactions and poor customer service, particularly at the front desk.
Breakfast Quality
Breakfast was a point of contention, with some guests enjoying the variety and quality, while others found it lacking or even spoiled.
Maintenance Issues
Numerous reviews mentioned maintenance problems, including malfunctioning amenities, poor housekeeping, and issues with room cleanliness.
Location
The hotel is conveniently located near shopping and dining options, which was positively noted by many guests.
WS
Wesley Story
Nov 7, 2025
5.0
Jesse was such a great help and always is when we come in we stay a lot and he always makes the day better
DK
Darsh Khokhar
Nov 6, 2025
5.0
Housekeeping cleans like it’s their home. Very impressive and happy. Definitely a place to stay compared to others in the town. Best in the area or best I’ve ever stayed in. Recommend 10/10.
TF
Terann Fisher
Oct 26, 2025
5.0
Close to food and shopping
JT
Josh Thomas
Oct 18, 2025
1.0
I stayed at the Holiday Inn Southwest Dallas Cedar Hill for three nights, and unfortunately, the experience was far below expectations. Communication with the front desk was nearly nonexistent — multiple calls went unanswered, and getting assistance felt like a challenge each time. Housekeeping was another major issue: our room wasn’t cleaned for several days, and service only arrived after we complained directly to management. The hotel seemed extremely understaffed, which led to long delays and an overall lack of attention to guests.
The pool area also did not look anything like the photos online. It could definitely use touch-ups and better maintenance. The hot tub in particular seemed to have an imbalance of cleansing/chlorine chemicals, which left my skin irritated for the rest of the weekend.
If you’re just passing through and need a quick overnight stop, it might suffice. But if you’re planning to stay more than a day, I’d strongly suggest looking elsewhere — there are cleaner, better-managed, and more accurately represented hotels in the area.
FF
Frank
Oct 9, 2025
5.0
Excellent value for money. The hotel is super clean and the staff very friendly. I had read in other reviews that some rooms might have a strong smell of cleaning products (like chlorine), and in my case it was true, but I actually see it as a positive thing because it shows they really make sure everything is disinfected and spotless. The smell goes away quickly, which is much better than finding a lack of hygiene. The bed was very comfortable, towels and sheets were clean, and there were no bugs at all. For all these reasons, I definitely give it 5 out of 5 stars.
Frequently Asked Questions About Holiday Inn Express & Suites Dallas Southwest-Cedar Hill by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Dallas Southwest-Cedar Hill?
Check-in time is at 3:00 PM, and check-out is at 11:00 AM.
Is breakfast included with a stay at this hotel?
Yes, a complimentary hot breakfast is available every morning, including a buffet option with signature cinnamon rolls.
Does the hotel offer free Wi-Fi to guests?
Yes, free Wi-Fi is available throughout public areas in the hotel.
Are pets allowed at the Holiday Inn Express & Suites Dallas Southwest-Cedar Hill?
Yes, dogs are welcome, and pets are allowed at this hotel.
What accessibility features does the hotel provide?
The hotel offers accessible parking and is mobility accessible. It also has an elevator to assist guests.
Are there fitness facilities available on-site?
Yes, the hotel has a free, well-equipped 24-hour fitness center including a treadmill, and an indoor heated pool and hot tub.
What cleaning and safety protocols are in place at the hotel?
The hotel uses commercial-grade disinfectants with enhanced cleaning in common areas and guest rooms. High-touch items are removed from common areas and guest rooms, and sanitizer is available. Contactless check-in and checkout are also offered.
Is there a business center or meeting facilities at the hotel?
Yes, the hotel provides a business center with copy services and has one meeting room available for business or event needs.
What nearby entertainment and shopping options can guests visit?
Guests can explore nearby destinations such as Hillside Village for shopping and dining, the Dallas Zoo and Dallas World Aquarium, The Perot Museum, and Cedar Hill State Park for outdoor activities.
Are there any convenient dining options near the hotel?
Yes, nearby dining options include Bamboo Palace Restaurant (buffet Chinese cuisine), La Antojeria Jalisco (Mexican and Tex-Mex), Jack in the Box (fast food), and other local restaurants for varied tastes.
How can nearby places help guests during their stay?
Guests can visit nearby spots like Guitar Center for musical instruments, Spec's Wines, Spirits & Finer Foods for groceries and beverages, and use the Coin Cloud Bitcoin ATM for currency exchange needs.